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Movenpick Surabaya City

4.5 star property
Luxury hotel with full-service spa and free valet parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Movenpick Surabaya City

Outdoor pool
Interior entrance
Exterior
Lobby
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
JL AHMAD YANI NO 71, MARGOREJO, Surabaya, 60250
  • Royal Plaza Surabaya
    13 min walk
  • Surabaya Zoo
    2 min drive
  • Surabaya Town Square
    4 min drive
  • Surabaya (SUB-Juanda)
    23 min drive

Room options

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, in-room safe, individually decorated

Superior Double Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, individually decorated

Superior Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed, City View

Deluxe Double Room, 1 Double Bed, City View

Deluxe Double Room, 1 Double Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, City View

View from room

Deluxe Room, 2 Single Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About the area

Surabaya

A luxury stay in Surabaya awaits you at Movenpick Surabaya City. Within a 30-minute stroll, you'll find Royal Plaza Surabaya and Surabaya Zoo. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Surabaya hotel include Surabaya Town Square and Tunjungan Plaza.

What's nearby

  • Royal Plaza Surabaya - 13 min walk
  • Surabaya Zoo - 2 min drive
  • Surabaya Town Square - 4 min drive
  • Tunjungan Plaza - 6 min drive
  • Pakuwon Mall - 12 min drive

Getting around

  • Margorejo Station - 6 min walk
  • Surabaya Gubeng Station - 18 min drive
  • Surabaya (SUB-Juanda) - 23 min drive

Restaurants

  • ‪Richeese Factory - ‬2 min walk
  • ‪Hoka Hoka Bento - ‬13 min walk
  • ‪A&W - ‬4 min walk
  • ‪Patita - ‬1 min walk
  • ‪Warkop Perempatan - ‬7 min walk

About this property

Movenpick Surabaya City

Luxury hotel with full-service spa and free valet parking
Movenpick Surabaya City offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 9 meeting rooms available. A children's pool, a sauna, and tour/ticket assistance are also featured at the luxury Movenpick Surabaya City. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4.5-star Surabaya hotel is smoke free.

  • 243 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Movenpick Surabaya City offers 243 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 158,000 for adults and IDR 79,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Patita Restaurant

Family friendly

  • Children's pool
  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Vegetable garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Movenpick Surabaya City

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 423500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 500000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 158000 for adults and from IDR 79000 for children
  • Airport shuttle fee: IDR 273000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 273000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 423500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Surabaya Hotel SURABAYA
Grand Mercure Surabaya Hotel
Grand Mercure Surabaya SURABAYA
Mercure Surabaya Surabaya
Grand Mercure Surabaya
Movenpick Surabaya City Hotel
Movenpick Surabaya City Surabaya
Movenpick Surabaya City Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Movenpick Surabaya City?

Movenpick Surabaya City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Movenpick Surabaya City?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Movenpick Surabaya City on 17 Nov 2024 start from AU$90.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Movenpick Surabaya City?

Yep, Movenpick Surabaya City has a free self car park and free valet parking.

Are there any beaches close to Movenpick Surabaya City?

The closest beach to Movenpick Surabaya City is New Kenjeran Beach (11.1 km).

Is there a spa on site at Movenpick Surabaya City?

Yep, there is an onsite spa at Movenpick Surabaya City. You'll enjoy services like massages.

Does Movenpick Surabaya City have a pool?

Movenpick Surabaya City has an outdoor pool and a kids' pool. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Movenpick Surabaya City?

Movenpick Surabaya City features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Movenpick Surabaya City a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Movenpick Surabaya City.

Is Movenpick Surabaya City family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Movenpick Surabaya City is a hit with families.

Does Movenpick Surabaya City serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Movenpick Surabaya City?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Movenpick Surabaya City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Movenpick Surabaya City?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Movenpick Surabaya City?

No, pets and service animals are not allowed.

Movenpick Surabaya City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian, Hull

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern, classy hotel with very comfortable rooms and a great breakfast selection. For the price it's a steal.
Stayed 1 night in Apr 2024

10/10 Excellent

Dony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Hirotoshi, nishitsuruma yamatocity

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

JAEYEON

Stayed 2 nights in Jun 2024

4/10 Poor

youngtae

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Apr 2024

10/10 Excellent

Jan-Markus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
The hotel was very good. The greatest surprise was the room upgrade. Room was just fantastic, very new, clean and comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Chi Kong

Stayed 1 night in Jan 2024

8/10 Good

Wiwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

KAORI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
朝食だけでなく、夜ご飯もとてもおいしかった。ホテルも綺麗で、スタッフも新設です。タオルがバスタオルしか置いてなかったので、ハンドタオルやフェイスタオルを置いてほしい。
Stayed 2 nights in Feb 2023

6/10 Okay

Chung Hsuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New business hotel in Surabaya
The hotel was new and the room is very clean, however seems not too mush experience to take care international customers;
Stayed 2 nights in Oct 2022