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Hotel Santika Premiere Gubeng - Surabaya

4.0 star property
Surabaya hotel in Gubeng with free valet parking and free local area shuttle
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Santika Premiere Gubeng - Surabaya

Reception
Indoor pool
Lounge
Suite Room
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Parking included
  • Room service

Explore the area

Map
JL. Raya Gubeng No. 54, Surabaya, East Java, 60281
  • Submarine Monument
    13 min walk
  • Soto Madura Gubeng Pojok
    1 min walk
  • Surabaya Gubeng Station
    16 min walk
  • Surabaya (SUB-Juanda)
    38 min drive

Room options

View all photos for Executive Room King

Executive Room King

Executive Room King

Highlights

Soundproofed
Air conditioning
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Laptop workspace
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premiere Room King

Premiere Room King

Premiere Room King

Highlights

Soundproofed
Air conditioning
Smart TV
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Satellite channels
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Laptop workspace
Desk
  • 26 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite Room

Suite Room

Suite Room

Highlights

Soundproofed
Air conditioning
Smart TV
Private bathroom
Free bottled water
Coffee/tea maker
Satellite channels
Netflix
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room King

Deluxe Room King

Deluxe Room King

Highlights

Soundproofed
Air conditioning
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Laptop workspace
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Twin

Deluxe Room Twin

Deluxe Room Twin

Highlights

Soundproofed
Air conditioning
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Laptop workspace
Desk
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Suite Room

Junior Suite Room

Junior Suite Room

Highlights

Soundproofed
Air conditioning
Smart TV
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Satellite channels
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Doubletree By Hilton Surabaya

Pool
Kids pool
Parking included
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4.7 out of 5, Exceptional, (74)
The price is AU$168
for 1 night
includes taxes & fees
14 Jan - 15 Jan
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About the area

Surabaya

Hotel Santika Premiere Gubeng - Surabaya places you in the centre of Surabaya, within just a 15-minute stroll of Submarine Monument and Surabaya Plaza Shopping Mall. Highlights at this hotel include a restaurant, an indoor swimming pool and free valet parking. .A day of pampering can include massages and aromatherapy. The restaurant, The Travellodge, serves local cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and kids' swimming pool. Business travelers can take advantage of 13 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of a free area shuttle. .Sights within a 20-minute walk of this 4-property class Gubeng hotel include Grand City Surabaya and Sharp Bamboo Monument.

What's nearby

  • Surabaya Plaza Shopping Mall - 14 min walk
  • Grand City Surabaya - 18 min walk
  • Tunjungan Plaza - 3 min drive
  • Surabaya Zoo - 5 min drive
  • Galaxy Mall - 6 min drive

Getting around

  • Ngagel Station - 6 min drive
  • Surabaya Gubeng Station - 16 min walk
  • Surabaya (SUB-Juanda) - 38 min drive

Restaurants

  • ‪Seventeen Skyview Resto & Lounge - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Maxx Coffee - ‬3 min walk
  • ‪Toko Kopi Tuku - ‬1 min walk
  • ‪Boncafé - ‬1 min walk

About this property

Hotel Santika Premiere Gubeng - Surabaya

Surabaya hotel in Gubeng with free valet parking and free local area shuttle
Hotel Santika Premiere Gubeng - Surabaya offers its guests a kids' pool, an indoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 13 meeting rooms available. The business-friendly Hotel Santika Premiere Gubeng - Surabaya also features spa services, concierge services, and complimentary newspapers in the lobby. An area shuttle within 50 metres, A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking and valet parking are free.

  • 230 guestrooms or units
  • 22 levels
  • Built in 2013
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Santika Premiere Gubeng - Surabaya offers 230 air-conditioned accommodations with a safe and complimentary bottles of water. This Surabaya hotel provides complimentary wireless Internet access.

Bathrooms include a shower, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 50 metres
  • Area shuttle
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 75,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Travellodge

Things to do

  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 13 meeting rooms
  • Conference centre

Spa

  • Aromatherapy
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santika Premiere Gubeng - Surabaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 150000 for adults and from IDR 75000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 300000 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng
Santika Premiere Gubeng Surabaya
Santika Premiere Gubeng
Hotel Santika Premiere Gubeng Surabaya, Java
tika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng - Surabaya Hotel

Frequently asked questions

What is the cancellation policy at Hotel Santika Premiere Gubeng - Surabaya?

Hotel Santika Premiere Gubeng - Surabaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Santika Premiere Gubeng - Surabaya?

Yep, Hotel Santika Premiere Gubeng - Surabaya has a free self car park and free valet parking.

Are there any beaches close to Hotel Santika Premiere Gubeng - Surabaya?

The closest beach to Hotel Santika Premiere Gubeng - Surabaya is New Kenjeran Beach (6.8 km).

Is there a spa on site at Hotel Santika Premiere Gubeng - Surabaya?

There's no onsite spa, but this property does offer services like massages.

Does Hotel Santika Premiere Gubeng - Surabaya have a pool?

Hotel Santika Premiere Gubeng - Surabaya has an indoor pool and a kids' pool.

Does Hotel Santika Premiere Gubeng - Surabaya serve breakfast?

Yep, buffet brekkie is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Santika Premiere Gubeng - Surabaya?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Santika Premiere Gubeng - Surabaya?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Santika Premiere Gubeng - Surabaya?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Santika Premiere Gubeng - Surabaya?

No, pets and service animals are not allowed.

Hotel Santika Premiere Gubeng - Surabaya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 84 reviews" "
Rating 8 - Good. 39 out of 84 reviews" "
Rating 6 - Okay. 2 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Albertus, Burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to Siloam Hospital. Near city centre. Food options are great. Location-wise great. Pool and gym are small. Pool have no dress code, I saw a kid swimming with no clothes, kinda off putting. Cleanliness generally ok/acceptable but definitely could have been better.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is pleasant, offering a good breakfast buffet and maintaining a clean environment.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Awesome
No comment
Stayed 4 nights in Dec 2019

10/10 Excellent

Harris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Room and toilet ia big. Breakfast spread was good and plentiful
Stayed 3 nights in Sep 2018

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services.👍
The receptionist and staf are very courteous and helpful. The room and hotel is Clean The buffet has a variety of choicfes and tasty. Since our flight is very early the hotel provided us with twoboxes of food for our early breakfast. Thank you so much hotel Santika for the excellent services.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
review of Hotel Santika Premiere Gubeng - Surabaya
Place is close to Central Business District, good food round the corner and many big malls are not too far away
Stayed 2 nights in Sep 2018

10/10 Excellent

Ggk, Arlington texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Menyenangkan
Petugas sangat ramah, room bersih dan makanannya super
Stayed 1 night in Aug 2018

10/10 Excellent

Laura, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check ... We arrived early and were able to go to our rooms... Very grateful Breakfast box was provided for us as we had to check out at 4.00am
Stayed 3 nights in Aug 2018

10/10 Excellent

Laura, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prepared breakfast box for our group as we had to check out at 4.00 am Quick check in and room was ready even tough we arrived earlier than check in time
Stayed 1 night in Aug 2018

10/10 Excellent

Min, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel, comfy bed, and even prep breakfast for early check out,,,,,,,, recomened
Stayed 2 nights in Aug 2018

10/10 Excellent

adi, bogor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the downtown
View hotel excelent and parking car not to far with the lobby, foods excelent with more traditional sources, fast response for staffs and clean and tropical minimalis style for overall hotels
Stayed 1 night in Jun 2018

4/10 Poor

GM, Singapore

Liked: Cleanliness, staff & service
Sound proofing
I just realised the rooms are not sound proofing. I was able to hear the small kids in the next rooms run around and cried etc.and in the early morning played with the door bells in their rooms. You also can hear people talk when you are in bathroom. Overall it was not a pleasant experience.
Stayed 1 night in Jun 2018

10/10 Excellent

HENDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Alfiani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Tay, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in the city area
I always stay in this hotel during my trip to Surabaya because the location is in city area and the room is clean & staffs are very friendly. But this time a bit disappointed. 1. I booked the premiere room but the receptionist did not check properly & give us the deluxe room. Luckily I stayed before and ask for change. 2. The bath room drainage is stuck when bathing become flood. Have to call everyday to fix it. 3. On the last night of my stay, my opposite room was smoking and they open the door. It made the smoke go inside the room. My wife had complained and the staff had remind them but after awhile they do the same thing until my wife very suffocated and cant breathe well. We request to change room & the staff act fast & change the room immediately. I'm very glad for the good service otherwise we unable to sleep as it was midnight.
Stayed 2 nights in May 2018

8/10 Good

Surayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

10/10 Excellent

william, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
We got upgraded into Junior suite without additional charge. Really nice treat from this hotel. This is the 2nd time we stay at the Santika hotel premier Gubeng Surabaya A wide variety of breakfast selection ...
Stayed 1 night in Feb 2018

10/10 Excellent

Santha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
We enjoyed our stay at Santika, the staff were amazing, especially Kezia at the reception desk. She made sure we were well taken care of. The breakfast selection was exceptional,and staff very pleasant and accommodating. The location was good, close to malls for shopping.Would stay there again if we go back.
Stayed 20 nights in Jan 2018

8/10 Good

TEO SOAK YIN MANZANITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the junior suite. It was spacious and clean. However the room was not well sound proof. Able to hear TV from next door. The breakfast was catered to more of local delights. There are international delights available but limited. Free Wifi was part of package but the access is weak. Require to log in every now and then.
Stayed 2 nights in Dec 2017

8/10 Good

SGN, Tangerang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for staying in Surabaya. Good location, have clean and comfort room.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Surayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

8/10 Good

Surayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb 4 Star
Clean room. Good breakfast. Ok WiFi
Stayed 1 night in Dec 2017

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to railway.
Good quiet room with ok WiFi. Pleasant staff and helpful with breakfast. Happy to make pot of tea. Breakfast could be better for westerners. Bead poor. Nice afternoon snacks and coffee 4-7pm
Stayed 2 nights in Nov 2017