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Zoom Hotels

3.0 star property
Hotel in Surabaya with 24-hour business centre and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Zoom Hotels

Exterior
Deluxe Room | Living area
Lobby
Interior detail
Interior entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Parking included
    Parking included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Jl. Raya Jemursari 109 B-C, Surabaya, East Java, 60237
  • Universitas Islam Negeri Sunan Ampel Surabaya
    15 min walk
  • Royal Plaza Surabaya
    4 min drive
  • Petra Christian University
    6 min drive
  • Surabaya (SUB-Juanda)
    29 min drive

Room options

View all photos for Deluxe Room

Minibar

Deluxe Room

Highlights

Air conditioning
LCD TV
Private bathroom
Electric kettle
Coffee/tea maker
Minibar
Desk
In-room safe
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar

Standard Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
  • 12 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
LCD TV
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

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About the area

Surabaya

Zoom Hotels places you in the heart of Surabaya, within a 20-minute walk of Universitas Islam Negeri Sunan Ampel Surabaya and 2.5 km (1.6 mi) from Royal Plaza Surabaya. Highlights at this hotel include a restaurant, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. .Attractions within a 15-minute drive of this 3-property class Surabaya hotel include Tunjungan Plaza and Pakuwon Mall.

What's nearby

  • Royal Plaza Surabaya - 4 min drive
  • Surabaya Zoo - 5 min drive
  • Petra Christian University - 6 min drive
  • Surabaya Plaza Shopping Mall - 9 min drive
  • Tunjungan Plaza - 9 min drive

Getting around

  • Margorejo Station - 5 min drive
  • Surabaya Gubeng Station - 21 min drive
  • Surabaya (SUB-Juanda) - 28 min drive

Restaurants

  • ‪Rumah Makan Sriwedari - ‬3 min walk
  • ‪Bon Ami - ‬6 min walk
  • ‪Aneka Hidangan Nikmat Rasa - ‬1 min walk
  • ‪Cahaya Timur Bakmi & Kopi - ‬8 min walk
  • ‪Fusia - ‬5 min walk

About this property

Zoom Hotels

Hotel in Surabaya with 24-hour business centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Zoom Hotels. Self parking is free.

This 3-star Surabaya hotel is smoke free.

  • 80 guestrooms or units
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Zoom Hotels offers 80 air-conditioned accommodations with a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Rollaway/extra beds (surcharge) are also available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 150000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 150000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

Zoom Hotels
Zoom Hotels Surabaya
Zoom Surabaya
Zoom Hotels Hotel Surabaya
Zoom Hotels Hotel
Zoom Hotels Hotel
Zoom Hotels Surabaya
Zoom Hotels Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Zoom Hotels?

Zoom Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Zoom Hotels?

Yep, Zoom Hotels has a free self car park.

Are there any beaches close to Zoom Hotels?

The closest beach to Zoom Hotels is New Kenjeran Beach (11.1 km).

Is there a free airport shuttle available at Zoom Hotels?

No, Zoom Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at Zoom Hotels?

Yep, you can grab a meal at Zoom Hotels's onsite restaurant.

What time are check-in & check-out at Zoom Hotels?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Zoom Hotels?

No, pets are not allowed.

Zoom Hotels Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 20 reviews" "
Rating 8 - Good. 9 out of 20 reviews" "
Rating 6 - Okay. 5 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Staff & service

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
What a waste!
Really thrilled when I arrived at the lobby as I was greeted by the chic interior decor, friendly staff, and swift check-in. But my excitement was gone as soon as I stepped into the bathroom. Dirt build-up, soap scum, stains on the floor, walls, and window. Towels with grayish torn edges. Right after my shocking moment in the bathroom, I found dirt and stains again on the bed sheet and bed cover. The staff assisted me to move to other room upon my request. But apparently, the second room was not any better either. I even found long hair on the bed sheet along with unsightly stains again. Bathroom? A big yellow stain right in the middle of the shower area floor. You definitely won't miss such a big stain if you did clean your bathroom (just saying). Not even basin was cleaned properly as the edge around the hole was really gross. Since my partner and I only stayed for one night, we only asked for a clean bed sheet. The management should look into the housekeeping seriously as the room condition is already looking much older than its actual age. But again, they don't seem to be bother maintaining their own property though.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at Zoom
Zoom hotel is my only choices so far.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
overall nice
this hotel was good but thie room not too good for me IMO

6/10 Okay

ANDREW, Indonesia

Good Internet Connection
It's a great hotel and good service. Breakfast was OK even though not fancy breakfast. Internet connection was good.

8/10 Good

Jaka, Jakarta

Liked: Cleanliness, staff & service, room comfort
Minimalist that give maximalist experience
Simplicity at its best. Room is comfort and smart detail, coffee shop also warm and cozy. Unfortunetly when I was stay 5jan the lift only operate 1.

8/10 Good

Swee Han, singapore

Liked: Cleanliness, property conditions & facilities
Great location
Good location with my 6night stay. Go to any shopping mall just 20-30 with taxi.

4/10 Poor

Johan, Jakarta

Disliked: Staff & service
Very Minimalis
Hotel Room is new but very simple. Parking area not enough. Reservatio was n not communicative. My email they dont reply.

10/10 Excellent

Andreas nicco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel keren di Surabaya
Hotel sangat nyaman, lokasi cukup strategis, suasana kamar juga cozy, sarapan lengkap
Stayed 1 night in Apr 2019

8/10 Good

nadia, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
- kurang dekat pusat kota + tdk jauh dr bandara
baik.desain hotel yang unik.diluar dr biasanya..dari gedung pun unik, bisa foto2 di dlm..
Stayed 1 night in Jun 2017

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pool hotel
The air conditions fan is verry very small, the room is verry verry hot. Outside noise is very loud day and night. Strongly suggest do not stay on this hotel.

10/10 Excellent

Roslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Bilik bersih. Peralatan agak modem. Ruang bilik selesa. Petugas Amat mesra pelanggan. Makanan sedap Dan banyak variety menu utk breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

kecewa
agak kecewa dikarenakan dikasih kamar dengan kasur 2 padahal cuma sendiri dengan alasan kamar penuh dan kamarnya juga sempit tidak bisa untuk shalat sepertinya tidak lagi kembali ke hotel ini untuk selanjutnya terimakasih

6/10 Okay

Restian, Jakarta

Liked: Staff & service, property conditions & facilities
Decent stay
Good

8/10 Good

Dwi, jakarta

Liked: Cleanliness, property conditions & facilities, room comfort
strategic hotel
Good experience and by walking distance to food area

8/10 Good

Suryani, Yogya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Hotel baru yang nyaman
Saya menginap 2 hari akhir Dec 2014 di deluxe room, kamar bersih, nyaman. Saat masuk di lobby disambut dg interior urban dengan bahan serat alam yang cantik dan staff yang ramah dan helpful. Saat siang-sore wifi di kamar sangat lancar , namun pada saat malam wifi terconnect tetapi tidak bisa akses email dan browshing lainnya. Namun, alhamdulilah dengan modem internet lancar disana. Hal yang perlu ditambah di kamar adalah tersedia menu makanan, sehingga bisa milih sebelumnya dan langsung call saja. List Menu belum ada, dan harus contact mereka dulu untuk dibawakan ke kamar dan sekalian pesan. Menu di breakfast buffee lumayan dan sederhana. Secara keseluruhan untuk budget hotel, servis yang diberikan sudah OK. Lokasi hotel agak jauh dari tempat makan yang bervariasimeski memang hanya seberang Pizza Hut dan sekitar 10 menit jalan menyeberang ke Superindo dan beberapa restoran lainnya. Saya senang tinggal disana karena ruang nyaman untuk kerja setelah acara kantor.

8/10 Good

Dwi, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategically located at convenient place
Quite late check-in at night and the front operator welcoming well, due to my arrival is nearly midnight the FO only one person and became as line operator as well. Got a instant noddle replacement for waiting the FO serve me. The dreaming room was delightful and will recommended to others.

8/10 Good

Rita Revita, DKI Jakarta

Liked: Cleanliness, staff & service, room comfort
Hotel yang bersih
Kamar yg bersih staf yg ramah dekat dgn restoran2 makanan cukup baik