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Holiday Inn Express Surprise, an IHG Hotel

2.5 star property
Hotel in Surprise with free breakfast and 24-hour fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Surprise, an IHG Hotel

Exterior
Outdoor pool, open 8:00 AM to 10 PM, pool loungers
Exterior
Room amenity
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The price is AU$248
includes taxes & fees
20 Jan - 21 Jan

Explore the area

Map
16540 N Bullard Ave, Surprise, AZ, 85374
  • Surprise Stadium
    7 min walk
  • Sun Village Golf Course
    2 min drive
  • Banner Del E Webb Medical Center
    6 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    50 min drive

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (Mobility)

Standard Room, Accessible (Mobility)

Standard Room, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Surprise Phoenix

Pool
Hot tub
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (511)
The price is AU$390
for 1 room
includes taxes & fees
24 Jan - 25 Jan
Hilton Garden Inn Surprise Phoenix

About the area

Surprise

At Holiday Inn Express Surprise, an IHG Hotel you'll be within a 10-minute walk of Surprise Stadium and 1.7 km (1.1 mi) from Sun Village Golf Course. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .Enjoy the 24-hour gym, Hot tub and pool loungers. 581 square feet (54 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 20-minute drive of this Surprise hotel include State Farm Stadium and Westgate Entertainment District.

What's nearby

  • Surprise Stadium - 7 min walk
  • Banner Del E Webb Medical Center - 6 min drive
  • Wildlife World Zoo and Aquarium - 12 min drive
  • Luke Air Force Base - 13 min drive
  • State Farm Stadium - 19 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 50 min drive

Restaurants

  • ‪In-N-Out Burger - ‬17 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Bonfire Craft Kitchen & Tap House - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Red Robin - ‬2 min drive

About this property

Holiday Inn Express Surprise, an IHG Hotel

Hotel in Surprise with free breakfast and 24-hour fitness centre
Holiday Inn Express Surprise, an IHG Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express Surprise, an IHG Hotel. Free self parking is available.

This Surprise hotel is smoke free.

  • 115 guestrooms or units
  • 4 levels
  • 581 sq ft of conference space
  • 54 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser
Holiday Inn Express Surprise, an IHG Hotel offers 115 air-conditioned accommodations with MP3 docking stations and a safe. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 581 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise Hotel Surprise
Holiday Inn Express Surprise Hotel
Holiday Inn Surprise
Holiday Inn Surprise
Surprise Holiday Inn
Surprise Holiday Inn

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Surprise, an IHG Hotel?

Holiday Inn Express Surprise, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Surprise, an IHG Hotel?

As of 10 Jan 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Surprise, an IHG Hotel on 20 Jan 2025 start from AU$247.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Surprise, an IHG Hotel?

Yep, Holiday Inn Express Surprise, an IHG Hotel has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Express Surprise, an IHG Hotel have a pool?

Holiday Inn Express Surprise, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10 PM.

Is Holiday Inn Express Surprise, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Surprise, an IHG Hotel is a hit with families.

Does Holiday Inn Express Surprise, an IHG Hotel serve breakfast?

You bet, guests highly rate the free buffet breakfast here! Offered weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Surprise, an IHG Hotel?

No, Holiday Inn Express Surprise, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Surprise, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Surprise, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express Surprise, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1002 reviews" "
Rating 8 - Good. 176 out of 1002 reviews" "
Rating 6 - Okay. 37 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Guillermo, Los Mochis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 1 night in Oct 2024

8/10 Good

Sophia

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Urzula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay, clean rooms, good breakfast, comfy bed. Would stay again. Recommend: breakfast until 10am instead of 9:30 during the week, to sell wine/beer and protein shakes/healthier options at the lobby shop since there isn’t much walkable nearby. We walked across to Hilton Garden Inn lobby for a fresh deli type sand and a protein milk. A group of us were staying here for a destination wedding and the bride was hosting a post wedding brunch in the meeting room. She wanted to have welcome bags for the guests. Sounds like the hotel staff were not accommodating to help with those welcome bags which is typical to provide with destination weddings, so she had to individually meet people to give them out which added a little more stress to a busy week.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
We had a very enjoyable time at Holiday Inn in Surprise AZ. All the employees, front desk, housekeeping, breakfast staff were all respectful and friendly. All aspects of Hotel was clean and well maintained.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención y muy bue desayuno
Stayed 4 nights in Sep 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
They make you sign a conduct agreement if you say your there for a sportstournament. AC worked but room got warm fast as soon as it turned off while on auto ac.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful! The hotel was clean. The continental breakfast was delicious! Would definitely recommend!
Stayed 6 nights in Sep 2024

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Oct 2024

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

RICHARD

Stayed 1 night in Sep 2024

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and comfortable
Stayed 3 nights in Sep 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Esther

Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

dorothy a

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good as always..!!
Stayed 1 night in Sep 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Very clean and comfortable rooms.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and cleanliness. Breakfast is outstanding!
Stayed 5 nights in Sep 2024

10/10 Excellent

Brigitte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and help make our stay very comfortable.
Stayed 1 night in Jun 2024