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Hilton Suzhou

5.0 star property
Luxury hotel with 3 restaurants and 2 indoor pools

Photo gallery for Hilton Suzhou

2 indoor pools
Exterior
Reception
Premium bedding, down duvets, minibar, in-room safe
2 bars/lounges, lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Housekeeping
  • Air conditioning
The current price is AU$147
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
275 Suzhou Avenue East Industrial Park, Suzhou, 215028
  • Suzhou International Expo Center
    ‪3 min drive‬
  • Yuanrong Times Square
    ‪3 min drive‬
  • Jinji Lake
    ‪5 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪49 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, down duvets, minibar, in-room safe

Studio Suite

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Premium bedding, down duvets, minibar, in-room safe

Executive Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

View from room

Executive Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Guest Room

View from room

Guest Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Deluxe Suite

King Deluxe Suite | View from room

King Deluxe Suite

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 117 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

View from room

Presidential Suite

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 197 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room

Premium bedding, down duvets, minibar, in-room safe

Guest Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

Premium bedding, down duvets, minibar, in-room safe

King Suite

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Accessible Guest Room

Premium bedding, down duvets, minibar, in-room safe

Accessible Guest Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Blackout curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Suite

View from room

Three Bedroom Suite

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
3 bedrooms
  • 158 sq m
  • City view
  • Sleeps 9
  • 2 King Beds OR 2 Single Beds

View all photos for Two Bedroom Suite

LCD TV

Two Bedroom Suite

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
2 bedrooms
  • 122 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Suite

View from room

One Bedroom Suite

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Three Bedroom Suite

Deluxe Three Bedroom Suite

Deluxe Three Bedroom Suite

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
3 bedrooms
  • 181 sq m
  • City view
  • Sleeps 9
  • 2 King Beds OR 2 Single Beds

View all photos for Deluxe Two Bedroom Suite

View from room

Deluxe Two Bedroom Suite

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
2 bedrooms
  • 162 sq m
  • City view
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe One Bedroom Suite

View from room

Deluxe One Bedroom Suite

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Suzhou

A luxury stay in the heart of Suzhou awaits you at Hilton Suzhou. You'll be 2.5 km (1.6 mi) from Yuanrong Times Square and 2.9 km (1.8 mi) from Suzhou International Expo Center. Highlights at this hotel include 3 restaurants, 2 indoor swimming pools and a full-service spa. .The restaurant, Yuxi, serves Chinese cuisine and is open for lunch and dinner. Yuan Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym and kids' swimming pool as well as access to bike hire. 21528 square feet (2000 square metres) of event facilities include a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of train pick-up service. .With a stay at this 5-property class Suzhou Industrial Park hotel, you'll be 3 km (1.8 mi) from Suzhou Ferris Wheel and 3.2 km (2 mi) from Suzhou Culture and Arts Center.

What's nearby

  • Suzhou International Expo Center - 3 min drive - 2.9 km
  • Yuanrong Times Square - 3 min drive - 3.0 km
  • Jinji Lake - 5 min drive - 3.9 km
  • Suzhou Culture and Arts Center - 5 min drive - 4.1 km
  • Gate to the East - 8 min drive - 7.0 km

Getting around

  • Nanshi Jie Station - 8 min walk
  • Yixing High-Speed Railway Station - 23 min drive
  • Hongqiao International Airport (SHA) - 68 min drive

Restaurants

  • ‪星巴克 - ‬10 min walk
  • ‪鱼一日本料理 - ‬12 min walk
  • ‪吴越荣记 - ‬11 min walk
  • ‪米多咖啡 - ‬9 min walk
  • ‪企业家俱乐部 - ‬11 min walk

About this property

Hilton Suzhou

Luxury hotel with 3 restaurants and 2 indoor pools
As a guest of Hilton Suzhou, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 21528 square feet (2000 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Suzhou. A train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 538 guestrooms or units
  • 38 levels
  • 3 dining venues
  • 2 bars or lounges
  • 21528 sq ft of conference space
  • 2000 sq. m of conference space
  • Built in 2016
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hilton Suzhou offers 538 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

Chinese (Mandarin), English

Similar properties

Exterior

Crowne Plaza Suzhou by IHG

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 147 reviews
The price is AU$194
includes taxes & fees
13 Apr - 14 Apr
Crowne Plaza Suzhou by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 194 for adults and CNY 194 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Free manager's reception (select days)

Restaurants on site

  • BACIO
  • Beer Society
  • OPEN
  • Yuan Lobby Lounge
  • Yuxi

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (21,528 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not provide Bath wipes, Shaving kit, Nail file, Cotton buds(Hygiene set), Shoe polish, Sewing kit, Toothbrush, Toothpaste and Comb.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 298.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 194 for adults and from CNY 194 for children
  • Rollaway bed fee: CNY 298.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

DoubleTree Hilton Hotel Suzhou
DoubleTree Hilton Suzhou
Hilton Suzhou Hotel
DoubleTree by Hilton Hotel Suzhou
Hilton Suzhou Hotel
Hilton Suzhou Suzhou
Hilton Suzhou Hotel Suzhou

Frequently asked questions

What is the cancellation policy at Hilton Suzhou?

Hilton Suzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Suzhou?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Suzhou on 1 Apr 2025 start from AU$146.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Suzhou?

Yep, Hilton Suzhou has a free self car park.

Is there a spa on site at Hilton Suzhou?

Yep, there is an onsite spa at Hilton Suzhou.

Does Hilton Suzhou have a pool?

Hilton Suzhou has 2 indoor swimming pools and a kids' pool.

What luxury perks are available at Hilton Suzhou?

Hilton Suzhou features 2 indoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Hilton Suzhou a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Suzhou.

Is Hilton Suzhou family-friendly?

You bet! With amenities such as a children's pool and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Hilton Suzhou is a hit with families.

Does Hilton Suzhou serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hilton Suzhou?

No, Hilton Suzhou does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Suzhou?

Yep, you can grab a meal at Hilton Suzhou's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Hilton Suzhou?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hilton Suzhou?

No, pets are not allowed.

Hilton Suzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 68 reviews
Rating 8 - Good. 16 out of 68 reviews
Rating 6 - Okay. 1 out of 68 reviews
Rating 4 - Poor. 0 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Mohammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thry need to accommodate for Muslims and provide halal food at the buffet and restaurant
Stayed 5 nights in Nov 2024

10/10 Excellent

Geno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Sheng

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always perfect!
Brilliant service as always! Everything was flawless!
Stayed 1 night in Jun 2021

10/10 Excellent

Wenting

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It's very nice and very new hotel.We love it and we had a good stay there.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Hongzhuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel apartment was bigger than my actual apartment. Had a washer in the room.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location with a super market across the street.
Stayed 1 night in Mar 2019

10/10 Excellent

SIU SHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort
Impressive building, great hotel.
Stunning hotel very new, rooms are large and very well equipped, great location walking distance to retail shops,many great restaurant's nearby.
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Different expectation
I booked a suite and expect a suite. However I was asked to go to another adjacent block and was given a service apartment. Nevertheless the service apartment is still pleasant but no where near "suite class"
Stayed 2 nights in Sep 2018

8/10 Good

SLiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is great would love to see some improvement in overall training of staff and concierge service
Stayed 2 nights in Aug 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Suzhou.
This Hilton Property is fairly new and in great condition. My room was nicely decorated, clean, comfortable. I will definitely stay here next tine in Suzhou.
Stayed 2 nights in Jun 2018

10/10 Excellent

sung hwan

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Angus

Stayed 2 nights in Nov 2024

10/10 Excellent

Dowan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Akihito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

JUNGKYU

Stayed 5 nights in Jun 2024

10/10 Excellent

Yin-Yin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

GAO QIANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024