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Mercure Suzhou Jinji Lake

3.5 star property
Hotel connected to the convention centre in Suzhou Industrial Park with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Suzhou Jinji Lake

Exterior
Exterior
Superior Room, 1 King Bed | Exterior
Restaurant
Superior Room, 1 King Bed

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
No 72 Xindu Street, Suzhou, 215021
  • In City Shopping Mall
    16 min walk
  • Gate to the East
    3 min drive
  • Jinji Lake
    3 min drive
  • Wuxi (WUX-Shuofang)
    44 min drive

Room options

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Privilege, Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Citadines Xinghai Suzhou
Kitchen
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (159)
The price is AU$95
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Citadines Xinghai Suzhou

About the area

Suzhou

At Mercure Suzhou Jinji Lake, you'll be connected to the convention centre and 1.4 km (0.8 mi) from In City Shopping Mall. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Added amenities include coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3.5-property class Suzhou Industrial Park hotel include Gate to the East and Jinji Lake.

What's nearby

  • Gate to the East - 3 min drive
  • Jinji Lake - 3 min drive
  • Pingjiang Road - 5 min drive
  • Suzhou Museum - 6 min drive
  • Humble Administrator's Garden - 6 min drive

Getting around

  • Xinghai Square Station - 8 min walk
  • Suzhou Railway Station - 18 min drive
  • Wuxi (WUX-Shuofang) - 48 min drive

Restaurants

  • ‪兰巴赫西餐啤酒坊 - ‬6 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪Dq冰淇淋 - ‬4 min walk
  • ‪海韵向阳渔港 - ‬4 min walk
  • ‪稻谷香 - ‬3 min walk

About this property

Mercure Suzhou Jinji Lake

Hotel connected to the convention centre in Suzhou Industrial Park with free parking
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Mercure Suzhou Jinji Lake also features a fitness centre, coffee/tea in common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Suzhou hotel is smoke free.

  • 1 building
  • 303 guestrooms or units
  • 31 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Dining venue
Mercure Suzhou Jinji Lake offers 303 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 52-inch LCD televisions come with digital channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 per person
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 31 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 52-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 58 per person
  • Rollaway bed fee: CNY 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mercure Suzhou Jinji Lake Opening August 2018 Hotel
Mercure Suzhou Jinji Lake Opening August 2018
Mercure Suzhou Jinji Opening
Mercure Suzhou Jinji Lake (Opening August 2018)
Mercure Suzhou Jinji Suzhou
Mercure Suzhou Jinji Lake Hotel
Mercure Suzhou Jinji Lake Suzhou
Mercure Suzhou Jinji Lake Hotel Suzhou
Mercure Suzhou Jinji Lake (Opening August 2018)

Frequently asked questions

What is the cancellation policy at Mercure Suzhou Jinji Lake?

Mercure Suzhou Jinji Lake offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Suzhou Jinji Lake?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Suzhou Jinji Lake on 17 Nov 2024 start from AU$104.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Suzhou Jinji Lake?

Yep, Mercure Suzhou Jinji Lake has a free self car park. Onsite parking is limited.

Is Mercure Suzhou Jinji Lake family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Suzhou Jinji Lake is a hit with families.

Does Mercure Suzhou Jinji Lake serve breakfast?

Yeah, buffet brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Mercure Suzhou Jinji Lake?

No, Mercure Suzhou Jinji Lake does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Suzhou Jinji Lake?

Yep, you can grab a meal at Mercure Suzhou Jinji Lake's onsite restaurant.

What time are check-in & check-out at Mercure Suzhou Jinji Lake?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mercure Suzhou Jinji Lake?

No, pets are not allowed.

Mercure Suzhou Jinji Lake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 66 reviews" "
Rating 8 - Good. 25 out of 66 reviews" "
Rating 6 - Okay. 4 out of 66 reviews" "
Rating 4 - Poor. 4 out of 66 reviews" "
Rating 2 - Terrible. 1 out of 66 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Robbie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lovely Hotel - SHOCKINGLY POOR WI-FI
The hotel is in a great location. The rooms are clean, fresh, well appointed and really nice. THE PROBLEM IS THE WI-FI IS SHOCKING AND USELESS. There is the general Mercure connection or a connection in your room. The signal is good .... the bad point is using a VPN it drips every 1 minute. This is really no good when travelling on business and I need VPN to connect to my companies mail system. I complained every time but nothing is done. Unless this is solved I really can’t stay and work at this hotel. As part of the Accor chain you would think this is straight forward, but NO. I stay in Chinese national hotels that support VPN. This is really shocking this day and age and I have discussed with the hotel and so has my company ... no improvement 😡
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
WiFi hopeless and staff unable to solve the problem. In a business hotel this is a BIG problem.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Excellent Let Down by Poor Internet
Only week point is internet speed / connects drops out. So frustrating for a top chain hotel that was recently opened. Internet connection and speed should not be an issue this day and age. Apart from that, everything excellent
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

CHANGSHENG

Disliked: Cleanliness, staff & service, room comfort
not recommend
I felt the room is not cleaned enough, specially the ground... and bed is not comfortable at all...
Stayed 1 night in Mar 2019

8/10 Good

Masa

Liked: Cleanliness, amenities, property conditions & facilities
Located in a very convenient place. There are many restaurants and shops nearby. Room is new and clean, but it was disappointed that TV controller did not work well and was not able to watch any TV programs.
Stayed 2 nights in Mar 2019

8/10 Good

MIke

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It locates in a very convenient area which has many restaurants or shops. Room is clean and amenities are good. Some drinks in a fridge were offered free of charge. It was regret that TV controller did not work well and I could not watch any TV during my stay.
Stayed 2 nights in Mar 2019

10/10 Excellent

Lynica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. A new gem!
Spacious room, comfy bed, great location (in a modern yet quieter area of Suzhou and located near metro station), easy to find taxis nearby, good eateries nearby.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall I’m happy with my stay, just one point I ready don’t understand why the house keeper didn’t wash the cup on the daily clearing?
Stayed 3 nights in Dec 2018

8/10 Good

TAIJIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

TAIJIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
난방이 고장나서 방이 좀 썰렁했지만, 대체적으로 깨끗하고 위치도 괜찮은것 같네요. 조식은 먹을게 별로 없습니다
Stayed 1 night in Mar 2024

6/10 Okay

Daehyeon

Stayed 1 night in Feb 2024

10/10 Excellent

勝鴻

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好到無可挑剔
真心不錯，簡單，乾淨又大方，位置又是蘇州黃金位置
Stayed 1 night in Jan 2020

10/10 Excellent

jaeung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

HSIN-YIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2019

10/10 Excellent

TACHIZAKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Matt, Tokyo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I had requested Non smoking room, but smoke and cigarette disgusting smell came from other room all the time so much that I couldn’t slept well.
Stayed 1 night in Nov 2019

10/10 Excellent

Lai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Marvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

CHUN MING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蘇州商務旅遊的好地方
Stayed 1 night in Oct 2019

10/10 Excellent

Yung Hung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019