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Phoenix International Serviced Apartment

4.5 star property
Luxury aparthotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Phoenix International Serviced Apartment

Exterior
1 bedroom, desk, iron/ironing board, free WiFi
1 bedroom, desk, iron/ironing board, free WiFi
Suite, 2 Bedrooms | Living area
Exterior

Reviews

5.4 out of 10

Popular amenities

  • Washer
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
No. 80 Xingdu Street, Wu Zhong District, Suzhou, Jiangsu, 215000
  • Gate to the East
    ‪14 min walk‬
  • Jinji Lake
    ‪20 min walk‬
  • Suzhou Center
    ‪2 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪47 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Separate bedroom
  • 110 sq m
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Family Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Separate bedroom
  • 130 sq m
  • Sleeps 3
  • 2 King Beds and 1 Large Single Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Separate bedroom
  • 72 sq m
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Bed Room [Clothes Dryer + Private Kitchen]

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double Bed Room [Clothes Dryer + Private Kitchen]

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two-Bedroom Family Suite [Separate Bedrooms + Clothes Dryer + Private Kitchen]

1 bedroom, desk, iron/ironing board, free WiFi

Two-Bedroom Family Suite [Separate Bedrooms + Clothes Dryer + Private Kitchen]

  • Sleeps 4
  • 1 Queen Bed

View all photos for Light Luxury Audio-Visual Double Bed Room [100-Inch Projectable Screen + Clothes Dryer + Private Kitchen]

1 bedroom, desk, iron/ironing board, free WiFi

Light Luxury Audio-Visual Double Bed Room [100-Inch Projectable Screen + Clothes Dryer + Private Kitchen]

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Bed Room [Clothes Dryer + Private Kitchen]

1 bedroom, desk, iron/ironing board, free WiFi

Executive Double Bed Room [Clothes Dryer + Private Kitchen]

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two-Bedroom Executive Suite [Separate Bedrooms + Clothes Dryer + Private Kitchen]

1 bedroom, desk, iron/ironing board, free WiFi

Two-Bedroom Executive Suite [Separate Bedrooms + Clothes Dryer + Private Kitchen]

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Three-Bedroom Two-Bathroom Family Suite [Clothes Dryer + Private Kitchen + Master Bedroom Bathtub + 270° View]

1 bedroom, desk, iron/ironing board, free WiFi

Three-Bedroom Two-Bathroom Family Suite [Clothes Dryer + Private Kitchen + Master Bedroom Bathtub + 270° View]

  • Sleeps 5
  • 1 Single Bed, 1 Queen Bed and 1 Double Bed

View all photos for Hourly Rate Room

1 bedroom, desk, iron/ironing board, free WiFi

Hourly Rate Room

  • Sleeps 2
  • 1 Queen Bed

About the area

Suzhou

A luxury stay in Suzhou awaits you at Phoenix International Serviced Apartment. Within a 20-minute stroll, you'll find Gate to the East and Jinji Lake. Highlights at this aparthotel include a 24-hour gym, and in-room kitchens and washers/dryers. .You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a dining area and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include slippers and free toiletries. A living room, free bottled water and a hairdryer are also available. .This aparthotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include luggage storage and a lift. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Suzhou Industrial Park aparthotel include In City Shopping Mall and Suzhou Center.
View more Aparthotels in SuzhouOpens in a new window

What's nearby

  • Gate to the East - 14 min walk - 1.2 km
  • Jinji Lake - 20 min walk - 1.7 km
  • Suzhou Center - 2 min drive - 1.4 km
  • Suzhou Museum - 6 min drive - 6.0 km
  • Humble Administrator's Garden - 6 min drive - 6.1 km

Getting around

  • Xinghai Square Station - 4 min walk
  • Suzhou Railway Station - 19 min drive
  • Wuxi (WUX-Shuofang) - 47 min drive

Restaurants

  • ‪兰巴赫西餐啤酒坊 - ‬1 min walk
  • ‪丰茂盛朝鲜族烤串 - ‬2 min walk
  • ‪星巴克 - ‬1 min walk
  • ‪Wagas - ‬1 min walk
  • ‪猫屎咖啡 - ‬4 min walk

About this property

Phoenix International Serviced Apartment

Luxury aparthotel with 24-hour fitness centre and 24-hour front desk
As a guest of Phoenix International Serviced Apartment, you'll find a 24-hour fitness centre, dry cleaning/laundry services, and a lift. Public spaces have free WiFi. For a fee, parking is available.
  • 102 guestrooms or units
  • Built in 2017
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
Phoenix International Serviced Apartment offers 102 air-conditioned accommodations with washers/dryers and complimentary bottles of water. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and separate dining areas. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (surcharge)

Kitchen

  • Electric kettle
  • Microwave
  • Refrigerator

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 102 units
  • Built in 2017
  • Electric car charging station

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CNY 500.0 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Mobile payment options include: Alipay and WeChat Pay
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Alipay and WeChat Pay.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Phoenix Serviced Suzhou
Phoenix International Serviced Apartment Suzhou
Phoenix International Serviced Apartment Aparthotel
Phoenix International Serviced Apartment Aparthotel Suzhou

Frequently asked questions

What is the cancellation policy at Phoenix International Serviced Apartment?

Phoenix International Serviced Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Phoenix International Serviced Apartment?

Yep, Phoenix International Serviced Apartment has a self car park, for a fee.

Is there a free airport shuttle available at Phoenix International Serviced Apartment?

No, Phoenix International Serviced Apartment does not offer an airport shuttle service.

What time are check-in & check-out at Phoenix International Serviced Apartment?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Phoenix International Serviced Apartment?

No, pets are not allowed.

Phoenix International Serviced Apartment Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great location
This property has a fantastic location and the amenities are very nice.
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔이라고 생각안하고 그냥 빈 작은 아파트라고 생각하면....
다른 평에도 있었지만 일반적인 호텔이라고 생각하면 안됨. 우선 호텔 찾기가 어려움. 일반 사람들이 거주하는 아파트의 몇개층을 이용하는 것으로 보이며 입구도 동일함. 입구들어가면 왼쪽에 일반 평상복을 입은 여성들이 작은 카운터놓고 앉아있슴. 그게 프론트데스크이고 여권주고 확인되면 방키 케이스도 없이 그냥 줌.견줄지에 방번호 볼펜으로 적혀있슴. 객실은 그냥 일반 작은 아파트로 방안에 전자렌지 ,IH 있으나 그릇 기타 아무것도 없슴. TV방송은 중국것만 나옴. 다행히도 샴푸 칫솔등은 불만없슴. 타올도 .... 난방은 잘 모르겠슴. 조절안됨. 지하철역에서 걸어서 이동 가능하며 그 건물에 스타벅스도 있고 편의점도 있고 주변 환경은 별로 나쁘지 않음. 딱 그정도임. 그냥 청소해주는 빈 아파트...가격이 싸다면 잠만자는거라면 뭐 별로 나쁘지는 않음. 아주 청결은 기대하면 안됨
Stayed 3 nights in Nov 2017

4/10 Poor

Avi

Disliked: Cleanliness, property conditions & facilities, room comfort
THIS IS NOT A PLACE FOR TOURISTS
This is not a place for tourists. The building location is far from any tourist attraction. The reception is occupied 24/7, but it is not really a reception, as it is not really a hotel. Nobody speaks English, they cannot assist with a map of the area (they simply do not have one), or any other service that is common in every hotel. The AC did not work at the room and when we inquired, we've been told that the whole building is working on one system and at this time, it is only on heating!!! and you cannot change that at the room. They were kind enough to bring a fan to our room, but still.... The room was not cleaned until late afternoon and even that was more or less changing towels and toilet paper. We would not recommend this place if you are a tourist.
Stayed 3 nights in Oct 2017