8/10 Good
Tamara
Travelled with group
20 June 2024
Liked: Cleanliness, staff & service
The value for the money is a bit overpriced despite being close to dining and shopping. The refrigerator didnt work and fruit basket in the room had black fruit in it. I asked to separate the bed to 2 twin beds 3 days before arrival and person on the phone advised he made a note in the reservation. When we arrived it was not done but we were asked to do it. I asked reception staff to handle the request which they happily obliged. Since refrigerator didnt work we asked to be moved to a different room. Staff moved us to the new room. However, TV didn’t work and maintenance was unable to fix it. I have to say, Hotel did give us bottle of wine and box of chocolates for the trouble. Service was good but rooms could be maintaned better.