2/10 Terrible
Kimberly H.
15 Jan 2025
Disliked: Cleanliness
RUINED FAMILY CHRISTMAS VACATION TOTALLY RUINED
Where do I begin!! We rented house for daughter coming in from Switzerland, son and family (10mths,4,7) driving in from Indiana so we could all be together for Christmas 10 DEAD MICE FLOATING IN A FULL BUCKET OF WATER BEHIND DOOR IN BATHROOM!!(pictures attached)!! These weren’t found until the 5th day of our stay. Odor coming from bathroom We were not able to find another place for all of us. We contacted the owner after the bucket of floating mice. Each day we found another issue. Mouse droppings on the stove. We noticed mouse traps hidden in the kitchen which means the owner knew about issue. Moving items on the counter we found dirt and mouse droppings. It was obvious nothing had been cleaned in quite a while. Advertised jetted tub-put kids in and BLACK MOLD came out of jets!! (Owner said tub hasn’t been used in a while). Tub in lower level hadn’t been cleaned at all (see sponge pic)). We had to totally clean for 3 hours (4 adults) before having family visit to see grandson. We found mice droppings around dressers in the bedrooms downstairs. Cobwebs hanging in the kitchen from ceiling fan over table and low hanging lights over the island. Food had been left in the cupboards from previous renters (full cupboard). I used 4 buckets of Lysol to mop dirty floors. Shower liners were extremely dirty and gross. Advertised garage 2drwhich had to be physically lifted up and down OWNER SAID REFUND DAY AND 120 CLEANING FEE IF NO REVIEW!!
Kimberly H.
Stayed 7 nights in Dec 2024