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Hotel Okura Fukuoka

4.5 star property
Luxury Fukuoka hotel in Hakata Ward with 7 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Okura Fukuoka

Lobby
Property entrance
Corner Deluxe Double Room, Non Smoking
Exterior
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
3-2 Shimokawabata-machi Hakata-ku, Fukuoka, Fukuoka-ken, 812-0027
  • Fukuoka Anpanman Children's Museum
    2 min walk
  • Kawabatadori Shopping Street
    4 min walk
  • Hakataza Theatre
    6 min walk
  • Fukuoka (FUK)
    12 min drive

Room options

View all photos for Corner Suite, Non Smoking

Corner Suite, Non Smoking

Corner Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 85 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Corner Deluxe Double Room, Non Smoking

Corner Deluxe Double Room, Non Smoking

Corner Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour View Suite, Non Smoking

Harbour View Suite, Non Smoking

Harbour View Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 60 sq m
  • Harbour view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

Standard Single Room, 1 Large Single Bed, Non Smoking

Standard Single Room, 1 Large Single Bed, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Corner Deluxe Twin Room, Non Smoking

Corner Deluxe Twin Room, Non Smoking

Corner Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 51 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Traditional Room (Japanese Style Room)

Traditional Room (Japanese Style Room)

Traditional Room (Japanese Style Room)

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 65 sq m
  • Sleeps 6
  • 4 Single Futons OR 1 Single Futon

View all photos for Superior Double Room, 1 King Bed, Non Smoking

Superior Double Room, 1 King Bed, Non Smoking

Superior Double Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Standard Double Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double-Non-smoking

Lobby

Superior Double-Non-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Barrier free room-Non-smoking

Lobby

Barrier free room-Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Suite Type A Twin-Non-smoking

Lobby

Corner Suite Type A Twin-Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin-Non-smoking

Minibar, in-room safe, desk, blackout curtains

Standard Twin-Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double-Non-smoking

Lobby

Deluxe Double-Non-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin-Non-smoking

Lobby

Superior Twin-Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Deluxe Twin-Non-smoking

Minibar, in-room safe, desk, blackout curtains

Corner Deluxe Twin-Non-smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double-Non-smoking

Lobby

Standard Double-Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Harbour View Suite-Non-smoking

Lobby

Harbour View Suite-Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Rooms-Non-smoking

Lobby

Single Rooms-Non-smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin-Non-smoking

Lobby

Deluxe Twin-Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Large Twin-Non-smoking

Lobby

Large Twin-Non-smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds OR 2 Double Beds

View all photos for Compact Double-Non-smoking

Lobby

Compact Double-Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Deluxe Double-Non-smoking

Lobby

Corner Deluxe Double-Non-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese-Style Room

Dining

Japanese-Style Room

  • Sleeps 4
  • 4 Single Futons

About the area

Fukuoka

A luxury stay in the heart of Fukuoka awaits you at Hotel Okura Fukuoka. Within just a 15-minute stroll, you'll find popular places like Canal City Hakata and Tenjin Underground Mall. Highlights at this hotel include 7 restaurants, an indoor swimming pool and a gym. .A day of pampering can include massages and facials. The restaurant, Yamazato, serves Japanese cuisine and is open for breakfast, lunch and dinner. HAKATAGAWA is the hotel's own bar. Enjoy the gym and sauna. A meeting room and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4.5-property class Hakata Ward hotel include Port of Hakata and Marine Messe Fukuoka.

What's nearby

  • Fukuoka Anpanman Children's Museum - 2 min walk - 0.2 km
  • Canal City Hakata - 10 min walk - 0.9 km
  • Tenjin Underground Mall - 12 min walk - 1.1 km
  • Port of Hakata - 2 min drive - 1.7 km
  • Marine Messe Fukuoka - 3 min drive - 2.2 km

Getting around

  • Nakasu-Kawabata Station - 4 min walk
  • Tenjin Station - 12 min walk
  • Fukuoka (FUK) - 12 min drive

Restaurants

  • ‪豆香洞コーヒー 博多リバレインモール店 - ‬2 min walk
  • ‪甘味処 たきむら - ‬2 min walk
  • ‪オークラ ブラッスリー - ‬5 min walk
  • ‪FIKA COFFEE - ‬1 min walk
  • ‪カフェテラス カメリア - ‬1 min walk

About this property

Hotel Okura Fukuoka

Luxury Fukuoka hotel in Hakata Ward with 7 restaurants
Hotel Okura Fukuoka offers its guests an indoor pool, a health club, and a sauna. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Okura Fukuoka. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Fukuoka hotel.

  • 264 guestrooms or units
  • 13 levels
  • 7 dining venues
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Okura Fukuoka offers 264 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 2,000 per stay; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,800 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • HAKATAGAWA
  • Kogyoku
  • Sazanka
  • Toh-Ka-Lin
  • Yamazato

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 3500 for adults and from JPY 1800 for children
  • Covered self-parking fee: JPY 2000 per stay (in/out privileges)
  • Facilities fee: JPY 3850 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 AM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fukuoka Hotel Okura
Fukuoka Okura
Fukuoka Okura Hotel
Hotel Okura Fukuoka
Okura Fukuoka
Okura Fukuoka Hotel
Okura Hotel Fukuoka
Hotel Okura Fukuoka Hotel
Hotel Okura Fukuoka Fukuoka
Hotel Okura Fukuoka Hotel Fukuoka

Frequently asked questions

Is parking available at Hotel Okura Fukuoka?

Yep, Hotel Okura Fukuoka has a covered self car park with in/out privileges for JPY 2000 per stay.

How much does it cost to stay at Hotel Okura Fukuoka?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Okura Fukuoka on 17 Dec 2024 start from AU$234.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Okura Fukuoka?

The closest beach to Hotel Okura Fukuoka is Momochi Beach (5 km).

Is there a spa on site at Hotel Okura Fukuoka?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Hotel Okura Fukuoka have a pool?

Hotel Okura Fukuoka has a pool and an indoor pool. The pool is open 8:00 AM to 9:00 AM.

What luxury perks are available at Hotel Okura Fukuoka?

Hotel Okura Fukuoka features a health club, an indoor pool and a steam room. All guestrooms come with deep soaking tubs and late-night room service.

What makes Hotel Okura Fukuoka a romantic place to stay?

A lounge bar and late-night room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Hotel Okura Fukuoka.

Is Hotel Okura Fukuoka family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as children's slippers in the guestrooms, it's no surprise that Hotel Okura Fukuoka is a hit with families.

Are there hot tubs in the rooms at Hotel Okura Fukuoka?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Okura Fukuoka serve breakfast?

Yeah, full breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Okura Fukuoka?

No, Hotel Okura Fukuoka does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Okura Fukuoka?

Yep, they've got a lounge bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Okura Fukuoka?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Okura Fukuoka?

No, only service animals are allowed.

Hotel Okura Fukuoka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 724 out of 1002 reviews" "
Rating 8 - Good. 221 out of 1002 reviews" "
Rating 6 - Okay. 31 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Yuji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Experience
Overall, hotel is very good. Particularly I liked the shower which had good water pressure. The room temperature was also comfortable. People are courteous and kind. The restaurant Cameria says All Daylong Serves, but actually Not.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ryan, San Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy Japanese otemonashi place. Very thoughtful staff any seasoned service personnel. I stayed at the nearby grand Hyatt for a week before and thought this hotel Okura was by far superior to Hyatt’s at 1/2 the price. Family mart is around the corner. I would highly recommend this hotel. Breakfast is also solid.
Stayed 4 nights in Jun 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fukuoka stay
Nicely located hotel within easy walking distance of shopping and restaurants. Very pleasant staff with a high level of service. We especially would like to thank Marek who went out of his way to assist us with sightseeing recommendations and just made us feel very welcome. We selected this hotel based on reviews on hotels.com and were not disappointed. Breakfast is done to a high standard. Yes the rooms are beginning to show their age and the beds may be a little hard for some but very clean.
Stayed 4 nights in Jun 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service
Nice hotel - starting to show its age
Stayed 3 nights in May 2024

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Zeinab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never been in any other hotel like this, it was fantastic and all the staff were amazing.
Stayed 4 nights in May 2024

10/10 Excellent

Charlton Emil

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

8/10 Good

Deborah

Stayed 2 nights in May 2024

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
High extra daily rate for gym and pool per guest
The hotel charges a lot per guest per day for use of the pool and gym despite being twice the price of other hotels in the area, which was disappointing. The service and the staff were fabulous. Although, the rooms need a refresh and the bedding could have been cleaner.
Stayed 4 nights in May 2024

6/10 Okay

Thomas

Liked: Staff & service, amenities
Stayed 1 night in May 2024

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, amenities
A bit old, but everything else are still good
Stayed 3 nights in Apr 2024

8/10 Good

jana

Travelled with family
Liked: Cleanliness, staff & service
This is a nice hotel however the beds were way too hard for us. We have never had such hard mattresses and it did effect our sleep. It would be nice if the hotel had mattress toppers for people who prefer a softer mattress.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amber

Stayed 1 night in Apr 2024

10/10 Excellent

Amarilis, Fort Buchanan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the station.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the most convenient stay I've ever had in my entire life. The staff would literally bend over backwards to do anything for you. One of the best hotel experiences I've ever had.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars!
Highly recommend! From check-in to check-out was a wonderful experience. The staff at Hotel Okura Fukuoka were friendly, courteous, and very helpful. The room was very clean and comfortable. Will definitely stay here again should I return to Fukuoka Japan.
Stayed 19 nights in Mar 2024

10/10 Excellent

Gregg, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice centrally located hotel in Hakata section of Fukuoka. Convenient to shopping, Hakata station and temples. Service was very good
Stayed 2 nights in Apr 2024

8/10 Good

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location..good standard as per okura brand
Stayed 7 nights in Mar 2024

10/10 Excellent

Solange

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel ! Great service ! Went above and beyond to help us feel comfortable and meet all of our needs. We would definitely go to this hotel again.
Stayed 4 nights in Apr 2024

4/10 Poor

phillip

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
room condition
there is rusty and dirty coffee table also the chair is so old and fade fabric. I do not recommend to stay this hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

jung hoon, west hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and service were great. I will choose Okura Hotel again next time.
Stayed 2 nights in Mar 2024

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Marian N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024