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Grand Hyatt Taipei

5.0 star property
Luxury Taipei hotel in Xinyi with 8 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Taipei

Lobby
Lobby
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
2 SongShou Road, Taipei, 11051
  • Taipei 101 Mall
    4 min walk
  • Taipei City Hall
    4 min walk
  • Taipei International Convention Center
    5 min walk
  • Taipei (TSA-Songshan)
    17 min drive

Room options

View all photos for Premium Studio, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Studio, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bath and shower
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bath and shower
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bath and shower
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Executive Suite

In-room safe, desk, laptop workspace, blackout curtains

Grand Executive Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 83 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Studio, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite

In-room safe, desk, laptop workspace, blackout curtains

Premier Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 132 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Diplomat Suite

In-room safe, desk, laptop workspace, blackout curtains

Diplomat Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 188 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed (Club Access, 101 View)

Premium Studio, 1 King Bed (Club Access, 101 View)

Premium Studio, 1 King Bed (Club Access, 101 View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bath and shower
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Club Access)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds (Club Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bath and shower
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Executive View Suite

In-room safe, desk, laptop workspace, blackout curtains

Grand Executive View Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 83 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Grand Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Club Access, 101 View)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Club Access, 101 View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (101 View)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (101 View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds (101 View)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds (101 View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Studio, 2 Single Beds (Club Access, 101 View)

Premium Studio, 2 Single Beds (Club Access, 101 View)

Premium Studio, 2 Single Beds (Club Access, 101 View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bath and shower
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Club Access, 101 View)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds (Club Access, 101 View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club Access)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed (Club Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bath and shower
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Shangri-La Far Eastern, Taipei

Pool
Hot tub
Spa
Kids pool
4.6 out of 5, Wonderful, (1001)
The price is AU$405
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Shangri-La Far Eastern, Taipei

About the area

Taipei

A luxury stay in the heart of Taipei awaits you at Grand Hyatt Taipei. Within just a 10-minute stroll, you'll find TAITRA and Taipei International Convention Center. Highlights at this hotel include 8 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Oasis Spa can include massages, body wraps and body scrubs along with access to the sauna and steam room. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. Meeting rooms, conference space, and a business centre are among the business amenities offered. Other amenities include 2 coffee shops/cafes and free Wi-Fi in public areas. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Xinyi hotel include Taipei World Trade Center and Taipei 101.

What's nearby

  • Taipei International Convention Center - 5 min walk - 0.5 km
  • Taipei World Trade Center - 6 min walk - 0.5 km
  • Taipei 101 - 6 min walk - 0.6 km
  • Sun Yat-Sen Memorial Hall - 7 min walk - 0.7 km
  • Songshan Cultural and Creative Park - 12 min walk - 1.0 km

Getting around

  • Nangang Station - 5 min drive
  • Taipei 101/World Trade Center Station - 6 min walk
  • Taoyuan International Airport (TPE) - 45 min drive

Restaurants

  • ‪Cafe - Grand Hyatt Taipei - ‬1 min walk
  • ‪嘉賓軒貴賓廳 Grand Club Lounge - ‬5 min walk
  • ‪TWG Tea - ‬4 min walk
  • ‪漂亮中式海鮮 - ‬3 min walk
  • ‪凱菲屋 - ‬1 min walk

About this property

Grand Hyatt Taipei

Luxury Taipei hotel in Xinyi with 8 restaurants
Grand Hyatt Taipei offers its guests a full-service spa, an outdoor pool, and a sauna. There are 8 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a fitness centre, and spa services are also featured at the luxury Grand Hyatt Taipei. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Taipei hotel.

  • 850 guestrooms or units
  • 25 levels
  • 8 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Cabanas by the pool (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar by the pool
Grand Hyatt Taipei offers 850 accommodations with laptop-compatible safes and free newspapers. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Taipei hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oasis Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; TWD 990 for adults and TWD 495 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • A poolside bar

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 20

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the first night stay 1 month prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 6 2025 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for TWD 1200.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 990 for adults and from TWD 495 for children
  • Airport shuttle fee: TWD 2900 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: TWD 2900 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TWD 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property Registration Number 交觀宿字第1377號

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Taipei
Grand Hyatt Taipei Hotel
Taipei Grand Hyatt
Grand Hyatt Taipei Hotel Taipei
Hyatt Taipei
Taipei Hyatt
Grand Hyatt Taipei Hotel
Grand Hyatt Taipei Taipei
Grand Hyatt Taipei Hotel Taipei

Frequently asked questions

What is the cancellation policy at Grand Hyatt Taipei?

Grand Hyatt Taipei offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Taipei?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Taipei on 3 Jan 2025 start from AU$355.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Taipei?

Yep, Grand Hyatt Taipei has a free self car park.

Is there a spa on site at Grand Hyatt Taipei?

Yep, Oasis Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Grand Hyatt Taipei have a pool?

Grand Hyatt Taipei has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and with a coldie from the bar.

What luxury perks are available at Grand Hyatt Taipei?

Grand Hyatt Taipei features a full-service spa, an outdoor pool and free pool cabanas.

Does Grand Hyatt Taipei serve breakfast?

Sure does, buffet brekkie is offered weekdays between 6:30 AM and 10:00 AM and weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Taipei?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hyatt Taipei?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Taipei?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Taipei?

No, only service animals are allowed.

Grand Hyatt Taipei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1002 reviews" "
Rating 8 - Good. 218 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dineschandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Good breakfast choice Friendly service
Stayed 4 nights in Aug 2024

10/10 Excellent

Chengjung

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Taiwan.
Hotel was beautiful, clean, rooms were spacious. Location was perfect.
Stayed 3 nights in Aug 2024

6/10 Okay

MAN LAP

Stayed 2 nights in Aug 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and convenience location.
Stayed 6 nights in Jul 2024

10/10 Excellent

King Wai Les

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t be better
Stayed 4 nights in Aug 2024

10/10 Excellent

candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had every resource I wanted. Staff were always friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

SIYI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還是很舒服
非常舒適的飯店, 歷史悠久, 可惜飯店煮水壺壺口生鏽, 實在不敢用
Stayed 1 night in Aug 2024

8/10 Good

Jun

Liked: Cleanliness, staff & service
The printer in the Business center didn't work.
Stayed 1 night in Aug 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

SHERLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Junsoo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Neil, Montreal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was messy and stained, they changed the room but for a 5 star hotel expected more.
Stayed 7 nights in Aug 2024

10/10 Excellent

JI HONG

Travelled with family
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Chung-Shih

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast.courteous service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will come back again for sure!
Wonderful service.
Stayed 4 nights in Aug 2024

10/10 Excellent

EVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 2 nights in Jul 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and welcoming. We will definitely return
Stayed 3 nights in Jul 2024

10/10 Excellent

CHINYU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Yadong

Stayed 1 night in Jul 2024

8/10 Good

Chia, Albertson

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Let’s start with the negative. 1st. Room was ready late. 2nd. There was a very sticky coffee stain on the shelf next to the bed. 3rd. Laundry service advertised to be returned by noon was not returned till 6pm. 4th. Limited lounge (club) options. And short hours. With all these negatives. One factor that earns the property from me is the “SERVICE” from the team there. Specifically Owen at the front desk. He didn’t have to. But he went over and above to make sure any and all issues are resolved! Even before we ask for any resolutions. Besides him, every staff proves to be attentive and proactive to ensure guest have an enjoyable time! If without the above issues. I would make this property my first choice every trip!
Stayed 2 nights in Jul 2024

10/10 Excellent

ALFREDO

Stayed 2 nights in Jul 2024

10/10 Excellent

Dongbo

Stayed 6 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Could be better
Services at the club executive lounge were not up to standard. Room condition was a bit old.
Stayed 1 night in Jul 2024