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Hilton Tampa Airport Westshore

3.5 star property
Hotel with free airport shuttle, a quick walk to International Plaza and Bay Street
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Tampa Airport Westshore

Terrace/patio
Reception
Terrace/patio
View from room
Presidential Suite, 1 Bedroom | Living area

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
The price is AU$241
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
2225 N Lois Ave, Tampa, FL, 33607
  • International Plaza and Bay Street
    10 min walk
  • Raymond James Stadium
    2 min drive
  • Westshore Plaza Mall
    3 min drive
  • Tampa, FL (TPA-Tampa Intl.)
    5 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (1 King & 2 Double Beds)

Family Suite, 2 Bedrooms (1 King & 2 Double Beds)

Family Suite, 2 Bedrooms (1 King & 2 Double Beds)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Room, 1 King Bed, Allergy Friendly

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Allergy Friendly

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Room, 2 Double Beds, Allergy Friendly

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Allergy Friendly (Hearing)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Allergy Friendly (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (High Floor)

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Room, 1 King Bed, Balcony (High Floor)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Balcony (Hearing)

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Room, 1 King Bed, Accessible, Balcony (Hearing)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, desk

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Allergy Friendly

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed, Allergy Friendly

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Marriott Tampa Westshore

Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1009)
The price is AU$399
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Marriott Tampa Westshore

About the area

Tampa

At Hilton Tampa Airport Westshore you'll be within a 10-minute stroll of International Plaza and Bay Street and within 30 minutes of Raymond James Stadium. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free airport shuttle. .The restaurant, Cafe Breeze, serves American cuisine and is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and pool loungers. 12000 square feet (1115 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .With a stay at this 3.5-property class Westshore hotel, you'll be 2.9 km (1.8 mi) from Westshore Plaza Mall and 2.9 km (1.8 mi) from George M. Steinbrenner Field.

What's nearby

  • International Plaza and Bay Street - 10 min walk - 0.9 km
  • Raymond James Stadium - 2 min drive - 2.3 km
  • Westshore Plaza Mall - 3 min drive - 2.9 km
  • George M. Steinbrenner Field - 4 min drive - 3.0 km
  • ZooTampa at Lowry Park - 10 min drive - 9.8 km

Getting around

  • Tampa Union Station - 15 min drive
  • Tampa, FL (TPA-Tampa Intl.) - 5 min drive

Restaurants

  • ‪International Plaza: Food Court - ‬14 min walk
  • ‪Chick-fil-A - ‬15 min walk
  • ‪Miller's Ale House - ‬11 min walk
  • ‪Rocco's Tacos & Tequila Bar - ‬14 min walk
  • ‪California Pizza Kitchen - ‬15 min walk

About this property

Hilton Tampa Airport Westshore

Hotel with free airport shuttle, a quick walk to International Plaza and Bay Street
Hilton Tampa Airport Westshore offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A business centre, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Hilton Tampa Airport Westshore. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

  • 238 guestrooms or units
  • 12 levels
  • 12000 sq ft of conference space
  • 1115 sq. m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • Bar or lounge
  • Dining venue
Hilton Tampa Airport Westshore offers 238 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down duvets and premium bedding. 42-inch Smart televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Free return airport shuttle from 5:30 AM to 11:30 PM on request
  • Limo/town car service
  • Parking on site (USD 20 per night)
  • Extended parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 to 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bay Breeze Lounge
  • Cafe Breeze

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.95 to 23.00 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Self-parking fee: USD 20 per night
  • Extended parking fee: USD 15 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Tampa Airport Westshore
Hilton Tampa Airport Westshore
Tampa Airport Westshore Hilton
Hilton Hotel Tampa
Hilton Tampa Airport Westshore Hotel Tampa
Tampa Hilton
Hilton Tampa Airport Westshore Hotel
Hilton Westshore Hotel
Hilton Westshore
Hilton Tampa Westshore Tampa
Hilton Tampa Airport Westshore Hotel
Hilton Tampa Airport Westshore Tampa
Hilton Tampa Airport Westshore Hotel Tampa

Frequently asked questions

What is the cancellation policy at Hilton Tampa Airport Westshore?

Hilton Tampa Airport Westshore offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Tampa Airport Westshore?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Tampa Airport Westshore on 25 Nov 2024 start from AU$240.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Tampa Airport Westshore?

Yep, Hilton Tampa Airport Westshore has a self car park for USD 20 per night. Additionally there is extended parking for USD 15 per day.

Are there any beaches close to Hilton Tampa Airport Westshore?

The closest beach to Hilton Tampa Airport Westshore is Ben T. Davis Beach (6.6 km).

Does Hilton Tampa Airport Westshore have a pool?

Hilton Tampa Airport Westshore has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hilton Tampa Airport Westshore a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Tampa Airport Westshore.

Does Hilton Tampa Airport Westshore serve breakfast?

You bet, full breakfast is offered weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Tampa Airport Westshore?

Yep, there's a free airport shuttle that runs from 5:30 AM - 11:30 PM on request.

Is there a bar or restaurant at Hilton Tampa Airport Westshore?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Tampa Airport Westshore?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Tampa Airport Westshore?

No, only service animals are allowed.

Hilton Tampa Airport Westshore Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 578 out of 1002 reviews" "
Rating 8 - Good. 217 out of 1002 reviews" "
Rating 6 - Okay. 83 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 62 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tina Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access to good restaurants easy access to Tampa Cruise terminal. I did not like being charged $15 for parking when my travel companion is handicapped.
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality an service
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, amenities
Great property
Stayed 1 night in Aug 2024

2/10 Terrible

Joseph

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Erica, Fullerton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was stressful because of the hurricane going on. But the staff eased my mind and accommodated early check in. They were amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
Very clean and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

The room was clean and well appointed. The staff was accommodating and the bed was comfy! I missed having a coffeemaker in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Artherine coverley

Stayed 3 nights in Jul 2024

8/10 Good

Tyrone

Stayed 2 nights in Jul 2024

8/10 Good

Sheronda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the shuttle service..needed to go to a store within a 2 mile radius and they gave me a ride there & back.. I missed not having a microwave or free breakfast included.
Stayed 2 nights in Jul 2024

6/10 Okay

Alexandria

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It will do for one night if you need to catch an early morning flight. However, rooms were dirty and could definitely use a remodel and deep cleaning.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie, Philadelphia

Stayed 2 nights in Jul 2024

10/10 Excellent

Naim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Shadai

Stayed 1 night in Jul 2024

6/10 Okay

Jamie

Stayed 1 night in Jul 2024

6/10 Okay

Kimya

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Peeling paint and loose bathtub faucet. Outlet between beds wasnt secure. The rooms didn’t meet expectations of a Hilton hotel. Staff was great!
Stayed 1 night in Jul 2024

8/10 Good

Aleesha

Very clean and polite!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Leif Andre

Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked into the hotel, I walked into the room and immediately noticed it was hot and smelt like sewage. I looked at the temperature and it was 78° and was set at 65°, I felt the AC vent and there was hot air blowing out. I went downstairs and spoke to the clerk, and he advised there was nothing he could do, and could provide 1 fan. He also advised since this was booked through Expedia, there would be no compensation given. The hotel room reminded at 78° all night, we eventually left after a few hours as it was miserable. The hotel staff was less than helpful. I am looking for full compensation for this stay, as I would have been better off sleeping in the parking lot.
Stayed 1 night in Jul 2024

10/10 Excellent

Cleo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing! So helpful and friendly!! Hotel is very nice and clean. Beautiful landscaping!
Stayed 2 nights in Jul 2024

8/10 Good

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like that we have to pay for parking
Stayed 1 night in Jul 2024

2/10 Terrible

Larenta

Business traveller
Disliked: Staff & service, property conditions & facilities
The hotel a/c was not working and I told the and they still ain’t fix it
Stayed 2 nights in Jul 2024