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Residence Inn By Marriott Tampa Downtown

3.0 star property
Hotel with free breakfast, a quick walk to Glazer Children's Museum

Photo gallery for Residence Inn By Marriott Tampa Downtown

Terrace/patio
Full-sized fridge, microwave, stovetop, dishwasher
Lobby
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is AU$327
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
101 E Tyler St, Tampa, FL, 33602
  • Glazer Children's Museum
    ‪3 min walk‬
  • Curtis Hixon Waterfront Park
    ‪4 min walk‬
  • Tampa Theater
    ‪5 min walk‬
  • Tampa, FL (TPA-Tampa Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony

LCD TV

Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

LCD TV

Suite, 1 Bedroom

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Balcony

Studio, 1 Queen Bed with Sofa bed, Balcony

Studio, 1 Queen Bed with Sofa bed, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

LCD TV

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

LCD TV

Studio, 1 Queen Bed with Sofa bed

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 72 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

LCD TV

Suite, 2 Bedrooms

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 72 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Front of property - evening/night

The Barrymore Hotel Tampa Riverwalk

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1902)
The price is AU$639
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Barrymore Hotel Tampa Riverwalk

About the area

Tampa

Residence Inn By Marriott Tampa Downtown places you in the centre of Tampa, within a short 5-minute stroll of Glazer Children's Museum and Curtis Hixon Waterfront Park. Highlights at this hotel include an outdoor swimming pool, free buffet breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Places within a short walk of this 3-property class Downtown Tampa hotel include Tampa Theater and David A. Straz Jr. Center for the Performing Arts.

What's nearby

  • David A. Straz Jr. Center for the Performing Arts - 5 min walk
  • Tampa Convention Center - 13 min walk
  • University of Tampa - 15 min walk
  • Port of Tampa - 2 min drive
  • Florida Aquarium - 2 min drive

Getting around

  • Tampa Union Station - 15 min walk
  • Tampa, FL (TPA-Tampa Intl.) - 10 min drive

Restaurants

  • ‪Eddie & Sam's Ny Pizza - ‬5 min walk
  • ‪The Portico Cafe - ‬3 min walk
  • ‪Tampa Pizza Company - ‬3 min walk
  • ‪Kahwa Espresso Bar at Element - ‬3 min walk
  • ‪Paddy Wagon Irish Pub - ‬3 min walk

About this property

Residence Inn By Marriott Tampa Downtown

Hotel with free breakfast, a quick walk to Glazer Children's Museum
Residence Inn By Marriott Tampa Downtown offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 872 square feet (81 square metres) and includes conference space. Barbecue grills, tour/ticket assistance, and a picnic area are also featured at the business-friendly Residence Inn By Marriott Tampa Downtown. Parking is available for a fee.

This 3-star Tampa hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 7 levels
  • 872 sq ft of conference space
  • 81 sq. m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Residence Inn By Marriott Tampa Downtown offers 109 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • Outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable hoist available
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Residence Inn Marriott Tampa Downtown
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By Marriott Tampa Tampa
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Residence Inn By Marriott Tampa Downtown Tampa
Residence Inn By Marriott Tampa Downtown Hotel Tampa

Frequently asked questions

What is the cancellation policy at Residence Inn By Marriott Tampa Downtown?

Residence Inn By Marriott Tampa Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn By Marriott Tampa Downtown?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Residence Inn By Marriott Tampa Downtown on 16 Mar 2025 start from AU$327.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn By Marriott Tampa Downtown?

Yep, Residence Inn By Marriott Tampa Downtown has an uncovered self car park with in/out privileges for USD 25 per night.

Are there any beaches close to Residence Inn By Marriott Tampa Downtown?

The closest beach to Residence Inn By Marriott Tampa Downtown is Ben T. Davis Beach (11.9 km).

Does Residence Inn By Marriott Tampa Downtown have a pool?

Residence Inn By Marriott Tampa Downtown has an outdoor pool.

Is Residence Inn By Marriott Tampa Downtown family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn By Marriott Tampa Downtown is a hit with families.

Does Residence Inn By Marriott Tampa Downtown serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Residence Inn By Marriott Tampa Downtown?

No, Residence Inn By Marriott Tampa Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn By Marriott Tampa Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Residence Inn By Marriott Tampa Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 991 reviews
Rating 8 - Good. 282 out of 991 reviews
Rating 6 - Okay. 131 out of 991 reviews
Rating 4 - Poor. 46 out of 991 reviews
Rating 2 - Terrible. 42 out of 991 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable, rooms were clean, property was nice. Parking garage is across the street, which is not optimal for a family with small children. It is also quite confining, so don't book this hotel if you are planning to drive your one ton dually with a lift kit. I was also disappointed that the parking fee was not disclosed until you clicked through the initial descriptions which simply said "Parking available". Parking is $25 per vehicle per night, which is a substantial add-on if you and your spouse require separate vehicles based on the nature of your stay. All in all, it is a good hotel, aside from the parking situation.
Stayed 3 nights in Nov 2024

8/10 Good

Russ

Stayed 2 nights in Nov 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was walking distance to most places downtown which was nice. Friendly staff and just a nice hotel overall.
Stayed 2 nights in Nov 2024

10/10 Excellent

doug

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the floor plan of the room. Comfortable and clean. The queen bed was wonderful! Great staff and a good breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What an incredible hotel. Right on entering during checkout, we were greeted by super friendly concierges Brian and especially Katina. Kind of hard to say that an employee can make your stay; but she really did. Her energy was contagious and she would always go out of her way to ensure that we were taken care of.   The hotel is located in downtown; walking distance to the Riverwalk. There is a free trolley system that you can walk to, that takes you further through the city and up to Ybor city. The hotel room was massive and had an actual kitchen, stove froglets, dishwasher, etc. Super convenient to save some cash and make or prep your own food. Plenty of pots, pans, cutlery as well. And speaking of saving cash on food; that morning breakfast is actually a massive breakfast that would easily cost you 30 dollars anywhere you go. You will be stuffed and the food is high quality. An assortment of breads, buns, croissants, eggs, bacon, sausages, sauces, fruits, yogurts, oatmeals, fruits, juices, sandwiches. Heading down the second morning I thought it would be the same stuff but it was a little different with even better combinations. And the lady prepping the food was so friendly to talk to, ensuring that we had everything we needed during our breakfast.   We enjoyed the outdoor pool every night. Such a nice area in the courtyard and there’s plenty of separate seating for eating as well with an awesome outdoor barbecue you can use.   I highly recommend this hotel    
Stayed 2 nights in Sep 2024

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be coming back!
The staff at this hotel is AMAZING! They go above and beyond and had such amazing personalities. Everyone was so sweet. The beds were very comfortable and the bedding was out of this world. VERY happy with our stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Stayed 1 night in Oct 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Devin

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, nice for families!
Great location. Stayed with just my daughter and I. Close to everything and we even rented scooters when we wanted to go a bit further… just a few minutes from the port so it was very convenient to Uber. Room was very clean and spacious. The pool was in great condition and breakfast had a lot of offerings. We would definitely stay here again! The staff was super friendly and helpful.
Stayed 2 nights in Aug 2024

6/10 Okay

Luciane

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
sweaty sofa and bed pillows
The staff is very friendly and breakfast was good. But the room smelled like mildew and one could clearly tell the vacuum is only done in the middle of the rooms, everywhere else had a thick layer of dust. The pillows smelled like serious BO as well as the sofa.
Stayed 4 nights in Sep 2024

10/10 Excellent

Connie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service. The staff is professional and delivers best in class customer service.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, breakfast and spacious room
Great, welcoming check in/out staff. I feel welcomed, special and appreciated. Nice rooms. Amazing breakfast (quiche was delicious). Big spacious rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Malgorzata

Liked: Staff & service
Rooms had musty smell. Decent size kitchen. Staff was great ! Breakfast also great ! Good location
Stayed 4 nights in Sep 2024

8/10 Good

Elaine I

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 Virgos and friends in 3 rooms for a fun birthday celebration. Loved the full kitchen and separate living area. Great front desk staff. Needs a little maintenance-lightbulbs out over dining table and over stove.
Stayed 2 nights in Sep 2024

10/10 Excellent

Diyah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When I checked in the staff was amazing. I loved their friendliness and willingness to assist with anything.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff! Breakfast was really good each day. The pool area/courtyard was very relaxing.
Stayed 7 nights in Sep 2024

8/10 Good

Yolanda

Stayed 2 nights in Aug 2024

8/10 Good

Damaris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful! Thank you girls!!! The room was very clean ! The only thing that I was unhappy with is the Bath tub . It was clogged.
Stayed 3 nights in Aug 2024

8/10 Good

Scott

Travelled with family
Disliked: Amenities
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Todd

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basketball court, gym, pool, clean linens, bathroom was modern and functional, everything we expected.
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although the staff at the hotel are absolutely lovely, my overall stay was terrible. We needed to evacuate the hotel in the middle of the night due to a water leak. However, it would have been helpful to be told we would come back the following day. Packing everything up, including the food in the refrigerator, was unnecessary and wasteful. I didn’t have a fridge to store the food in the new hotel, and we ended up going back to The Residence Inn the following day anyway. Aside from that, the television in my room didn’t work, it just glitched every 3-5 seconds so that was useless to watch. One afternoon I didn’t have running water to wash my hands after using the bathroom, and the morning I departed, there was no electricity. I needed to be up before the sun in order to catch my flight, so washing up and getting dressed in the darkness was not easy. Sadly, I couldn’t shower because doing so in the pitch black seemed dangerous. I managed to get dressed and brush my teeth by the light of my cell phone. Unfortunately, my week’s stay was an incredible inconvenience.
Stayed 7 nights in Aug 2024