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Crowne Plaza Resort Guam, an IHG Hotel

4.0 star property
Family-friendly fun on the beach, with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Resort Guam, an IHG Hotel

2 outdoor pools
Exterior
Beach/ocean view
2 outdoor pools
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Breakfast available
  • Parking included
The price is AU$362
includes taxes & fees
23 Jan - 24 Jan

Explore the area

Map
801 Pale San Vitores Road, Tumon, Tamuning, 96913
  • Tumon Sands Plaza
    13 min walk
  • Ypao Beach Park
    14 min walk
  • World Cafe
    1 min walk
  • Guam (GUM-A.B. Won Pat Intl.)
    4 min drive

Room options

View all photos for Premium Room, 1 King Bed, Oceanfront

Room amenity

Premium Room, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Mountain view

Standard Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Separate bedroom
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Business Lounge Access, Oceanfront

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Business Lounge Access, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Mountain view

Premium Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Separate bedroom
  • 52 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room

Mountain view

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Blackout curtains
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Ocean view
  • Sleeps 5
  • 1 Single Bed

View all photos for Junior Suite, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Mountain View

Mountain view

Standard Room, 2 Single Beds, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Separate bedroom
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Oceanfront

Room amenity

Premium Room, 2 Double Beds, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
  • 59 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Business Lounge Access, Oceanfront

Premium Room, 1 King Bed, Club lounge access, Oceanfront

Premium Room, 1 King Bed, Business Lounge Access, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Nikko Guam

Pool
Spa
Kids pool
Waterslide
4.1 out of 5, Very good, (1013)
The price is AU$371
for 1 night
includes taxes & fees
19 Jan - 20 Jan
Hotel Nikko Guam

About the area

Tamuning

A family-friendly stay in the heart of Tamuning awaits you at Crowne Plaza Resort Guam, an IHG Hotel. Within steps you'll find Tagada Guam Amusement Park and Matapang Beach Park within a 10-minute stroll. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and 2 bars/lounges. .Infinity Bar is the hotel's own lobby lounge, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and kids' swimming pool. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Tumon hotel include Tumon Sands Plaza and Ypao Beach Park.

What's nearby

  • Ypao Beach Park - 14 min walk
  • Tumon Beach - 15 min walk
  • T Galleria by DFS - 18 min walk
  • Dusit Place Shopping Center - 18 min walk
  • Guam Premier Outlets - 4 min drive

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 4 min drive

Restaurants

  • ‪Tony Roma's Ribs, Seafood, & Steaks - ‬6 min walk
  • ‪Jamaican Grill - ‬7 min walk
  • ‪Little Caesars Pizza - ‬12 min walk
  • ‪Pho Thanh Xuan - ‬3 min walk
  • ‪Fuji Ichiban - ‬11 min walk

About this property

Crowne Plaza Resort Guam, an IHG Hotel

Family-friendly fun on the beach, with 2 outdoor pools
As a guest of Crowne Plaza Resort Guam, an IHG Hotel, you'll find 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Crowne Plaza Resort Guam, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Crowne Plaza Resort Guam, an IHG Hotel was completed in November 2022.

Smoking is allowed in designated areas at this 4-star Tamuning hotel.

  • 321 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Crowne Plaza Resort Guam, an IHG Hotel offers 321 air-conditioned accommodations with a safe and complimentary slippers. 55-inch flat-screen televisions come with cable channels. Bathrooms include bidets and hairdryers.

This Tamuning hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 35 for adults and USD 18 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Infinity Bar
  • Lobby Bar
  • The Terrace

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Evening entertainment
  • Personal motorised watercraft
  • Playground
  • Scuba diving
  • Snorkelling
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Club lounge access is included for up to 2 guests in Club Rooms, Junior Suites, and Suite 1 Bedroom bookings. Extra-person fees do not include club lounge benefits. Club lounge access fees are USD 60 for each additional adult and USD 30 for each additional child, collected at the property.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 56.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 18 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 56.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Guam
Fiesta Guam Resort
Fiesta Resort
Fiesta Resort Guam
Guam Fiesta
Guam Fiesta Resort
Fiesta Resort Guam Tamuning
Fiesta Guam Tamuning

Frequently asked questions

What is the cancellation policy at Crowne Plaza Resort Guam, an IHG Hotel?

Crowne Plaza Resort Guam, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Resort Guam, an IHG Hotel?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Resort Guam, an IHG Hotel on 23 Jan 2025 start from AU$362.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Resort Guam, an IHG Hotel?

Yep, Crowne Plaza Resort Guam, an IHG Hotel has a free self car park.

Are there any beaches close to Crowne Plaza Resort Guam, an IHG Hotel?

Yep, Crowne Plaza Resort Guam, an IHG Hotel is a short 14-minute walk from Ypao Beach Park. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Does Crowne Plaza Resort Guam, an IHG Hotel have a pool?

Crowne Plaza Resort Guam, an IHG Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Crowne Plaza Resort Guam, an IHG Hotel?

Crowne Plaza Resort Guam, an IHG Hotel features 2 outdoor pools, 2 restaurants and 2 bars.

Is Crowne Plaza Resort Guam, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Resort Guam, an IHG Hotel is a hit with families.

Does Crowne Plaza Resort Guam, an IHG Hotel serve breakfast?

Yep, buffet brekkie is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Crowne Plaza Resort Guam, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crowne Plaza Resort Guam, an IHG Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Resort Guam, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Resort Guam, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Resort Guam, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 164 out of 294 reviews" "
Rating 8 - Good. 89 out of 294 reviews" "
Rating 6 - Okay. 24 out of 294 reviews" "
Rating 4 - Poor. 9 out of 294 reviews" "
Rating 2 - Terrible. 8 out of 294 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

CHARLOTTE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 13 nights in Sep 2024

10/10 Excellent

junga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

DA YOUNG

Stayed 4 nights in Sep 2024

10/10 Excellent

CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 9 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great. Clean, well appointed with direct access to the beach. But it's a bit of a walk to the main shopping area of Tumon.
Stayed 5 nights in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Almost satisfied. Ready for the room is too late.
Stayed 3 nights in Sep 2024

8/10 Good

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

MeeDeessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

MIKI

Stayed 2 nights in Aug 2024

8/10 Good

Silwai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean
Stayed 3 nights in Jul 2024

8/10 Good

Silwai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean
Stayed 1 night in Jul 2024

10/10 Excellent

JOONBEOM

Stayed 4 nights in Aug 2024

10/10 Excellent

KYUNG JOON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Isaac

Stayed 1 night in Aug 2024

8/10 Good

tousbro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its near beach and price is good at tumon.
Stayed 2 nights in Jul 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Jul 2024

10/10 Excellent

shyrel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great all around. Facilities was clean and easy access to the beaches. Would definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay! My children loved the pool facilities. All hotel staff were friendly and helpful. They all made our stay memorable. I was sad to be leaving! This hotel has always been our favorite. We will miss Guam always.
Stayed 2 nights in Jul 2024

10/10 Excellent

KANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
本当に素敵な時を過ごせました✨
とても快適な時間を過ごせました。 落ち着いた空間が好きなので、選びました。他のホテルよりも小さい子供も少なく、大人向けのホテルでのんびりグアムを満喫したい方にはおすすめです。 また、日本人の総支配人が度々ロビーに居てくださるので些細な事でも質問したり対応してくださったり本当に助かりました。 1番は、航空機のトラブルによりもう一泊延長しなければならなかったのですが、同じ部屋で手配してくださったりと困っている私たちに迅速に丁寧な対応をしてくださいました。 他のスタッフさんも丁寧で、クラブラウンジの居心地、食事は最高でした！ 大人のグアムを楽しみたいなら是非こちらのホテルをおすすめします。
Stayed 3 nights in Jul 2024