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Hyatt Regency Guam

4.5 star property
Luxury hotel on the beach, with 4 outdoor pools

Photo gallery for Hyatt Regency Guam

Down duvets, minibar, in-room safe, individually furnished
Lobby
Deluxe Room, 2 Double Beds, Oceanfront
Exterior detail
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Spa
  • Room service
  • Bar
  • Breakfast available
The current price is AU$441
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
1155 Pale San Vitores Road, Tamuning, 96913-4206
  • T Galleria by DFS
    ‪4 min walk‬
  • Tumon Beach
    ‪8 min walk‬
  • Micronesia Mall
    ‪3 min drive‬
  • Guam (GUM-A.B. Won Pat Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View

Down duvets, minibar, in-room safe, individually furnished

Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Oceanfront (Deluxe)

Down duvets, minibar, in-room safe, individually furnished

Family Room, 2 Double Beds, Oceanfront (Deluxe)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Beach view
  • 44 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Club Access)

Down duvets, minibar, in-room safe, individually furnished

Room, 2 Double Beds (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds (Club Access, Kids Friendly)

Down duvets, minibar, in-room safe, individually furnished

Family Room, 2 Double Beds (Club Access, Kids Friendly)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • Ocean view
  • 63.0 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Down duvets, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed, Oceanfront

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

Down duvets, minibar, in-room safe, individually furnished

Deluxe Room, 2 Double Beds, Oceanfront

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Beach view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Down duvets, minibar, in-room safe, individually furnished

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Partial ocean view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Down duvets, minibar, in-room safe, individually furnished

Room, 1 King Bed, Oceanfront

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Regency)

Suite, 2 Queen Beds (Regency)

Suite, 2 Queen Beds (Regency)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
  • Ocean view
  • 97 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Down duvets, minibar, in-room safe, individually furnished

Standard Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Partial ocean view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Down duvets, minibar, in-room safe, individually furnished

Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
  • Ocean view
  • 97 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (Club Access)

Down duvets, minibar, in-room safe, individually furnished

Room, 1 King Bed (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront

Down duvets, minibar, in-room safe, individually furnished

Room, 2 Double Beds, Oceanfront

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Tamuning

A luxury stay in Tamuning awaits you at Hyatt Regency Guam. Within just a 10-minute stroll, you'll find T Galleria by DFS and Tumon Beach. Highlights at this beachfront hotel include 4 restaurants, 4 outdoor swimming pools and 2 bars/lounges. .The fine-dining restaurant, Al Dente Ristorante, serves Italian cuisine and is open for dinner. The Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Spend the day at the beach and enjoy the on-site 24-hour gym, kids' swimming pool and waterslide. Business travelers can take advantage of 9 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4.5-property class Tumon hotel include Ypao Beach Park and Micronesia Mall.

What's nearby

  • T Galleria by DFS - 4 min walk - 0.4 km
  • Tumon Beach - 8 min walk - 0.8 km
  • Ypao Beach Park - 2 min drive - 2.2 km
  • Micronesia Mall - 3 min drive - 2.8 km
  • Two Lovers Point - 6 min drive - 4.8 km

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 8 min drive

Restaurants

  • ‪Lobby Lounge Hyatt Regency Guam - ‬3 min walk
  • ‪Shamrocks - ‬1 min walk
  • ‪Onigiri Seven - ‬2 min walk
  • ‪Green Lizard Bar & Grill - ‬3 min walk
  • ‪California Pizza Kitchen - ‬4 min walk

About this property

Hyatt Regency Guam

Luxury hotel on the beach, with 4 outdoor pools
Hyatt Regency Guam offers its guests 4 outdoor swimming pools, a waterslide, a 24-hour fitness centre, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

There are 9 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Hyatt Regency Guam. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Tamuning hotel.

  • 450 guestrooms or units
  • 14 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Towels for the beach
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar by the pool
Hyatt Regency Guam offers 450 accommodations with minibars and a safe. Rooms open to balconies. This individually furnished accommodation includes dining tables. Beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Tamuning hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Japanese, Korean

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  • Pool
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4.3 out of 5, Excellent, 1,007 reviews
The price is AU$413
includes taxes & fees
24 Apr - 25 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Covered valet parking on site (USD 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: USD 35 for adults and USD 17.50 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Dente Ristorante
  • Breezes
  • Café Kitchen
  • Niji
  • The Lounge

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Playground
  • Rowing/canoeing
  • Shopping
  • Water sports equipment
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Conference centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 17.50 for children
  • Airport shuttle fee: USD 150 per vehicle (return, maximum occupancy 4)
  • Valet parking fee: USD 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Guam Hyatt
Guam Hyatt Regency
Guam Regency Hyatt
Hyatt Guam
Hyatt Regency Guam
Hyatt Regency Hotel Guam
Hyatt Regency Guam Hotel Tamuning
Hyatt Regency Guam Hotel
Hyatt Regency Guam Tamuning
Hyatt Regency Guam Hotel
Hyatt Regency Guam Tamuning
Hyatt Regency Guam Hotel Tamuning

Frequently asked questions

What is the cancellation policy at Hyatt Regency Guam?

Hyatt Regency Guam offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Guam?

As of 12 Apr 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Guam on 13 Apr 2025 start from AU$441.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Guam?

Yep, Hyatt Regency Guam has a free self car park. Additionally there is covered valet parking for USD 8 per day.

Are there any beaches close to Hyatt Regency Guam?

Yep, Hyatt Regency Guam is a short 8-minute walk from Tumon Beach. Fun beach activities include yoga, snorkelling and scuba diving. You can also find water sports equipment.

Is there a spa on site at Hyatt Regency Guam?

There's no onsite spa, but this property does offer services like massages.

Does Hyatt Regency Guam have a pool?

Hyatt Regency Guam has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 7:00 PM.

Does Hyatt Regency Guam have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Regency Guam?

Hyatt Regency Guam features 4 outdoor pools, 4 restaurants and 2 bars.

What makes Hyatt Regency Guam a romantic place to stay?

Ocean-view dining and couples dining, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Guam.

Is Hyatt Regency Guam family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hyatt Regency Guam is a hit with families.

Does Hyatt Regency Guam serve breakfast?

Yep, buffet brekkie is offered daily between 7:00 AM and 10 AM.

Is there a free airport shuttle available at Hyatt Regency Guam?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hyatt Regency Guam?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Guam?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Guam?

No, pets are not allowed.

Hyatt Regency Guam Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 489 out of 1001 reviews
Rating 8 - Good. 319 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service
The bed was by far the most uncomfortable bed I’ve ever slept on at a hotel. The hotels next door had day beds out by the beach, but this resort did not. No music playing. I would not stay here again.
Stayed 7 nights in Jan 2025

8/10 Good

ANTONIO

Stayed 1 night in Aug 2024

10/10 Excellent

Tatton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time to Guam. The Hyatt is a definite place to stay when visiting. The pools, view, and food is awesome
Stayed 5 nights in Nov 2024

10/10 Excellent

Leoncia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice the hotel was beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel were very nice and helpful, I would definitely recommend to all my friends..
Stayed 1 night in Nov 2024

2/10 Terrible

Matt

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Layover on way to Palau
Nice hotel. We stayed here on a layover to Palau. They allowed us a late checkout at no charge. The hotel is about 15 minutes from the airport and they charge $150 round trip for the shuttle. It’s definitely excessive. The food in the restaurant was very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Sidarius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

YANGWOOK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a bit old, and is in need of new toilets. But overall an excellent family resort with children around 5 to 10 years old. Breakfast was crowded at times but otherwise sufficiently good. Pool is large and although a little tall for my son, it was perfect for little children with floating vests. Also the two water slides were fun. I brought a cheap water filter shower head that you can replace the original shower head with, as the water is a bit rough. Also I bought lots of water bottles and kept in the fridge as free bottles weren’t given every day. No need to buy sun screen at local store as they sell everything one needs at the hotel store.
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrzej

Stayed 1 night in Jun 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The pools are great!
Stayed 1 night in Jun 2024

10/10 Excellent

donna

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Wesley Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Joseph, Swoyersville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service!! Especially thankful to Liezle in Housekeeping, James in Maintenance/Engineering, the Front Desk and Pool Towel attendants!! We will definitely return!! Thank you so much!!
Stayed 11 nights in May 2024

10/10 Excellent

Joseph, Swoyersville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from all!
Stayed 6 nights in May 2024

10/10 Excellent

Junghwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel with kids
Stayed 3 nights in May 2024

8/10 Good

YONGHOON

Stayed 4 nights in Apr 2024

2/10 Terrible

angeline

Stayed 5 nights in Mar 2024

4/10 Poor

arlene

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
supposedly given an "upgrade" only to know that we were thrown into a room beside a room ongoing renovation!!! cleaning of room wasn't even done at 3pm, we had to call so that room can be cleaned
Stayed 2 nights in Mar 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Norman

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Dec 2023

8/10 Good

Lowella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Jan 2024

6/10 Okay

Maria Teresa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Check in time is at 3:00. We came at 3:30pm however we were told room is not ready and we will be upgraded but we have to wait because the room is in progress of cleaning. So we agreed. We waited for one hour and a half before we got a room and it is not the room that we were told. Room was dusty. It has feathers of birds on the floor and has a cockroach.
Stayed 2 nights in Dec 2023

6/10 Okay

Glaiza Vi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Gina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty and couldn’t get any better. You can’t tell from the pics but the bathroom is not closed off from the room. Had booked the room with the breakfast add-on, but the option disappears when you pay. Tried to contact the hotel to resolve it, but no response. The geyser fountain drowned out the ocean and the artificial frog noise was distracting.
Stayed 2 nights in Dec 2023