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Zermatt Hotel

3.0 star property
Hotel in Tanah Rata with 24-hour front desk and coffee shop/cafe
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Zermatt Hotel

Deluxe Family Room
Interior
Front of property
Shower, free toiletries, hair dryer, towels
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
38, Jalan Besar, Cameron Highlands, Tanah Rata, Pahang, 39000
  • Tan's Camellia Garden
    3 min walk
  • Mrs. Tang
    1 min walk
  • Ipoh Railway Station
    90 min drive
  • Ipoh (IPH-Sultan Azlan Shah)
    122 min drive

Room options

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

Highlights

LED TV
Down duvet
Bidet
Private bathroom
Free bottled water
Satellite channels
Desk
Mobile key entry
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Desk, iron/ironing board, free WiFi, bed sheets

Room

Highlights

LED TV
Down duvet
Bidet
Private bathroom
Free bottled water
Satellite channels
Desk
Mobile key entry
  • 11 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

Highlights

LED TV
Pillow menu
2 bedrooms
Down duvet
Bidet
Private bathroom
Free bottled water
Satellite channels
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

Room

Rovers Inn Guesthouse - Age 11 and above Only

Parking included
Free WiFi
Laundry
Extra beds/cots
4.2 out of 5, Very good, (203)
The price is AU$54
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Rovers Inn Guesthouse - Age 11 and above Only

About the area

Tanah Rata

Zermatt Hotel places you in the centre of Tanah Rata, within just a 15-minute stroll of Church of Our Lady of Mount Carmel and Cameron Highlands Trail No. 9. Highlights at this hotel include in-room free WiFi and LED TVs. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find a coffee shop/cafe, tour/ticket assistance and a front desk safe. There's also the convenience of self parking. .Sights within a 15-minute walk of this Tanah Rata hotel include Agro Technology Park in MARD and Spa Village.

What's nearby

  • Cameron Highlands Trail No. 9 - 15 min walk
  • Agro Technology Park in MARD - 15 min walk
  • Cameron Highland Golf Club - 3 min drive
  • Cameron Highland Night Market - 3 min drive
  • Cameron Bharat Tea Plantation - 4 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 122 min drive

Restaurants

  • ‪Restoran Ferm Nyonya - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Medan Selera Tanah Rata, Cameron Highland - ‬1 min walk
  • ‪KouGen Deli & Store - ‬1 min walk
  • ‪Yong Teng Cafe - ‬2 min walk

About this property

Zermatt Hotel

Hotel in Tanah Rata with 24-hour front desk and coffee shop/cafe
There's a coffee shop/cafe on site. Public spaces have free WiFi. Zermatt Hotel also features tour/ticket assistance, dry cleaning/laundry services, and a front desk safe. For a fee, parking is available.
  • 1 building
  • 9 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • ATM
  • Coffee shop
Zermatt Hotel offers 9 accommodations with complimentary bottles of water and an iron/ironing board. 32-inch LED televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 6 per day)

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zermatt Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MYR 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Zermatt Hotel Tanah Rata
Zermatt Tanah Rata
Zermatt Hotel Hotel
Zermatt Hotel Tanah Rata
Zermatt Hotel Hotel Tanah Rata

Frequently asked questions

What is the cancellation policy at Zermatt Hotel?

Zermatt Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Zermatt Hotel?

Yep, Zermatt Hotel has a self car park for MYR 6 per day.

Is there a spa on site at Zermatt Hotel?

No, there is no spa at this property. Spa Village is a short 15-minute walk away.

Is there a free airport shuttle available at Zermatt Hotel?

No, Zermatt Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Zermatt Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Zermatt Hotel?

No, pets and service animals are not allowed.

Zermatt Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 52 reviews" "
Rating 8 - Good. 23 out of 52 reviews" "
Rating 6 - Okay. 14 out of 52 reviews" "
Rating 4 - Poor. 4 out of 52 reviews" "
Rating 2 - Terrible. 5 out of 52 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

MOHAMAD HAFIZ

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Please improve customer representatives
Best stay ever but the customer representatives is not so friendly..
Stayed 1 night in Sep 2020

2/10 Terrible

Rmangruwa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property did not provide AIRCOND and the air was so stuffy while the window is very small. This hotel is also very noisy with people in the parking area amd street. I am totally upset with this hotel. The best part was, this hotel allocate free parking while it’s totally deceive me. They ask to pay the parking. I am not recommended this hotel.
Stayed 1 night in Jul 2019

10/10 Excellent

puan, Selangor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite expensive . Everything is Good 👍 just the mattress surface is a bit hard for a good sleep
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town
Stayed 1 night in Nov 2018

8/10 Good

Singsing, Kuala Lumpur,MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable rate
Hotel was clean and staff is very friendly. I enjoy the great mountain view when i open my window and is near to the famous singh chapatti restaurant Sometimes you might get annoyed by the moving vehicle during the midnight because thus hotel is facing the main road.
Stayed 1 night in Oct 2018

2/10 Terrible

Ain, Wangsa maju

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

S.K., Penang Malaysia

Liked: Staff & service, property conditions & facilities, room comfort
Fairly good
Good location,friendly staff,so so clean room,without AC but cool enough,reasonable price. Free parking means all the parking lots in the town center area are free.You can park anywhere within the parking lot line on the road.
Stayed 1 night in Aug 2018

2/10 Terrible

James, New york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy hotel. Overall not good and for the price is not recommended. You can get cheaper price with the same facilities nearby. Plenty of them
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for Cameron Ultra
Hotel is along the main street of Tanah Rata. Natural air-conditioning (just open the windows). Could be slightly noisy as if you have to sleep without noise. Has a big toilet. Ironing board and hairdryer (get from counter) is shared. Good basic facilities. Convenience store and cafe just next door.
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
cant sleep
Can't sleep. Reasons 1.The room has a sagging mattress, 2.Can hear noise from stairs and other rooms
Stayed 2 nights in Jun 2018

8/10 Good

Sam, Subang Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Budget hotel in town
Nice and clean hotel. Good for travellers who wants to have a night rest.
Stayed 1 night in Jan 2018

8/10 Good

peanut, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable. great location
comfortable room but a little bit noisy outside my room (103) in the morning.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
TV
tv channel was not so satisfied beside the quality of some channel are quality
Stayed 1 night in Dec 2017

6/10 Okay

daus, cameron highlands

very good
very good experience in the hotel.. very nice hotel but in tanah rata.. I suggest to myfrend..
Stayed 1 night in Dec 2017

6/10 Okay

Kishor

Disliked: Cleanliness, property conditions & facilities, room comfort
avoid if possible
This is a sad little hotel. Rooms here are tiny. Hardly enough room to walk around the bed. No place to dump you bag. Bathroom is an open wet room. No AC. TV has about 6 channels, only 2 of which are viewable, the rest are a snow storm. Kettle in the room, but no cups. No hot water in the sink. Shower was cold water then it stopped completely. We complained, were moved to another room. Shower was warm, but almost down to a trickle. Staff are OK, helpful & courteous they are hemmed in by the ineffectual management. Rooms & hotel is clean enough, but the facilities are limited. Good Wi-Fi. This probably was a back packers dos house, but now masquerades as a pretentious 3 star hotel, with none of the attributes. So therefore it is not good value for money. Excellent coffee house downstairs. Good place for breakfast. Try the home made scones. Tanah Rata, Cameron Highlands is superb. Loads of trails & country walks to explore, this area is beautiful, isolated & gorgeous. Avoid all the farms & the touristy hypes if you can. They do nothing for the natural beauty of the mountainous terrain. Mossy Mountain/Trail is a must.
Stayed 1 night in Nov 2017

2/10 Terrible

Rahim, jitra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad.. too expansive
No window.. no parking.. Staff to arrogance.. i dont like this hotel
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Close to food stalls
Staff was friendlier than the last time we went (last year). We managed to stay on the 2nd level which is quieter but the room is not sound proof. The ceiling of the room is peeling and bit moulds despite being a relatively new hotel.
Stayed 2 nights in Jul 2017

8/10 Good

Finn, Malaysia

Liked: Cleanliness, staff & service, room comfort
Value for your money
The room is not really expensive. Its value for your money. The room is cozy. Location near to the new pasar malam. Also near to the famous steambout Taman Abang. You can get easily breakfast in the morning, there is coffee shop, mamak and starbucks down there.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place for a couple of nights
It's an ideal budget place, which is a 5 min walk from the bus station and wide choice of restaurants on the door step, lots places to book your tours from too

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place and it also near to the restaurant. Valiable price and easy to find.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking and easy to locate the hotel. Fine choice for a short stay. Suitable for couples to spend their night.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find , also got nearest to restaurant. They got free parking. Great deals.

6/10 Okay

Hayati, Bangi, Selangor

Liked: Cleanliness
Disliked: Staff & service
The staff very unpolite
The staff on the second day are rude. Knock my door and yell from the outside ask me to get check-out from the room by 1.00 pm without waiting for me to open the door. They did not mention earlier during check-in that me suppose to check-out by 1.00 pm. At least inform earlier or remind me politely during the check out time.