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Mövenpick Hotel & Casino Malabata Tanger

5.0 star property
Lakefront hotel with 4 restaurants and casino
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mövenpick Hotel & Casino Malabata Tanger

Exterior
Minibar, in-room safe, desk, laptop workspace
View from room
Reception
Beach/ocean view

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Breakfast included
  • Gym
  • Spa
The price is AU$260
includes taxes & fees
13 Jan - 14 Jan 2025

Explore the area

Map
Route de Malabata, Baie de Tanger, Tangier, 90000
  • Casino Malabata
    1 min walk
  • Villa Harris Gardens
    10 min walk
  • Tangier Beach
    3 min drive
  • Tangier (TNG-Ibn Batouta)
    29 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Sea View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Sea View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Sea View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 1 Single Bed, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room, 1 Single Bed, Partial Sea View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Twin Room, 1 Single Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Classic Twin Room, 1 Single Bed, Sea View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 Single Bed

View all photos for Executive Room, 1 King Bed, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Partial Sea View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Sea View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 1 Single Bed, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Classic Twin Room, 1 Single Bed, Partial Sea View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Twin Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, laptop workspace

Premium Twin Room, 2 Single Beds, Sea View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Partial Sea View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room, 1 Single Bed, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Premium Twin Room, 1 Single Bed, Partial Sea View

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Sea View (Ambassador)

Suite, 1 King Bed, Sea View (Ambassador)

Suite, 1 King Bed, Sea View (Ambassador)

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • 72 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Balcony
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Shower/bath combination
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Hilton Tangier City Center

Pool
Kids pool
Parking included
Free WiFi
4.5 out of 5, Wonderful, (346)
The price is AU$227
for 1 room
includes taxes & fees
7 Jan - 8 Jan
Hilton Tangier City Center

About the area

Tangier

A luxury stay in Tangier awaits you at Mövenpick Hotel & Casino Malabata Tanger. Within steps you'll find Casino Malabata and Villa Harris Gardens within a 10-minute stroll. Highlights at this family-friendly hotel include 4 restaurants, 2 bars/lounges and a casino. .A day of pampering can include massages, body scrubs and mani/pedis. The buffet restaurant, Paradisier, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Phenix Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. 4090 square feet (380 square metres) of event facilities include 350 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning free buffet breakfast is offered between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 5-property class Tangier hotel include Tangier Ferry Terminal and Port of Tangier.

What's nearby

  • Casino Malabata - 1 min walk
  • Tangier Beach - 3 min drive
  • Tangier City Mall - 3 min drive
  • Tangier Ferry Terminal - 7 min drive
  • Port of Tangier - 8 min drive

Getting around

  • Tanger Ville Station - 7 min drive
  • Tangier (TNG-Ibn Batouta) - 29 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪HuQQA Lounge - ‬4 min drive
  • ‪Café Valencia - ‬4 min drive
  • ‪RR ICE - ‬7 min walk
  • ‪Café Cappuccino - ‬4 min walk

About this property

Mövenpick Hotel & Casino Malabata Tanger

Lakefront hotel with 4 restaurants and casino
Mövenpick Hotel & Casino Malabata Tanger offers its guests a kids' pool, an outdoor pool, a health club, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, 350 meeting rooms, and coworking spaces. Event space at this hotel measures 4090 square feet (380 square metres) and includes conference space. A casino, a sauna, and spa services are also featured at the luxury Mövenpick Hotel & Casino Malabata Tanger. Free self parking and valet parking are available.

This 5-star Tangier hotel is smoke free.

  • 240 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 2 bars or lounges
  • 4090 sq ft of conference space
  • 380 sq. m of conference space
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Mövenpick Hotel & Casino Malabata Tanger offers 240 accommodations with minibars and a safe. Rooms open to balconies. A pillow menu is available. 32-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Layali
  • Nyx Bar
  • Paradisier
  • Phenix Bar

Things to do

  • 18-hole adjacent golf course
  • 25 slot machines
  • 5 gaming tables
  • Casino (10,764 square feet of space)
  • Children's pool
  • Fitness classes
  • Health club
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 350 meeting rooms
  • 4,090 square feet of conference space
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.67 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Moevenpick Hotel & Casino Malabata
Moevenpick Hotel & Casino Malabata Tangier
Moevenpick Malabata
Moevenpick Malabata Tangier
Moevenpick Hotel Casino Tangier
Moevenpick Casino Tangier
Movenpick Hotel Casino Malabata Tanger Tangier
Mövenpick Casino Tangier
Movenpick Hotel Casino Malabata Tanger
Mövenpick Casino Malabata Tanger
Movenpick Casino Malabata Tanger Tangier
Movenpick Casino Malabata Tanger
Moevenpick Hotel Tangier
Movenpick Hotel And Casino Malabata

Frequently asked questions

What is the cancellation policy at Mövenpick Hotel & Casino Malabata Tanger?

Mövenpick Hotel & Casino Malabata Tanger offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mövenpick Hotel & Casino Malabata Tanger?

As of 24 Dec 2024, prices found for a 1-night stay for 2 adults at Mövenpick Hotel & Casino Malabata Tanger on 13 Jan 2025 start from AU$247.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mövenpick Hotel & Casino Malabata Tanger?

Yep, Mövenpick Hotel & Casino Malabata Tanger has a free self car park and free valet parking.

Are there any beaches close to Mövenpick Hotel & Casino Malabata Tanger?

The closest beach to Mövenpick Hotel & Casino Malabata Tanger is Tangier Beach (3.3 km).

Is there a spa on site at Mövenpick Hotel & Casino Malabata Tanger?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does Mövenpick Hotel & Casino Malabata Tanger have a pool?

Mövenpick Hotel & Casino Malabata Tanger has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Mövenpick Hotel & Casino Malabata Tanger?

Mövenpick Hotel & Casino Malabata Tanger features a health club, an outdoor pool and 1 hot tub.

What makes Mövenpick Hotel & Casino Malabata Tanger a romantic place to stay?

1 hot tub and ocean-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Mövenpick Hotel & Casino Malabata Tanger.

Is Mövenpick Hotel & Casino Malabata Tanger family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Mövenpick Hotel & Casino Malabata Tanger is a hit with families.

Does Mövenpick Hotel & Casino Malabata Tanger serve breakfast?

Yeah, complimentary buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mövenpick Hotel & Casino Malabata Tanger?

No, Mövenpick Hotel & Casino Malabata Tanger does not offer an airport shuttle service.

Is there a bar or restaurant at Mövenpick Hotel & Casino Malabata Tanger?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mövenpick Hotel & Casino Malabata Tanger?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mövenpick Hotel & Casino Malabata Tanger?

No, pets are not allowed.

Is there a golf course on site at Mövenpick Hotel & Casino Malabata Tanger?

There is a golf course next to Mövenpick Hotel & Casino Malabata Tanger.

Mövenpick Hotel & Casino Malabata Tanger Reviews

Reviews

6.6
Rating 10 - Excellent. 39 out of 134 reviews" "
Rating 8 - Good. 30 out of 134 reviews" "
Rating 6 - Okay. 14 out of 134 reviews" "
Rating 4 - Poor. 21 out of 134 reviews" "
Rating 2 - Terrible. 30 out of 134 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Mohammed

Liked: Property conditions & facilities
Access to beach. Vibrant vicinty. The access key to rooms not reliable
Stayed 5 nights in Sep 2024

2/10 Terrible

Fedoua

Stayed 1 night in Jul 2024

6/10 Okay

Mohamed Anis

Stayed 3 nights in Jul 2024

4/10 Poor

hicham

Travelled with family and small children
Disliked: Cleanliness, staff & service
Beside the pool, the property is average, the private beach area is terrible the staff are nice, but unprofessional and untrained.
Stayed 2 nights in Jun 2024

10/10 Excellent

Omar

Liked: Cleanliness, property conditions & facilities
Great experience
Stayed 2 nights in May 2024

2/10 Terrible

Mohammad

Stayed 1 night in May 2024

4/10 Poor

pieter

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
very noisy rooms, dated hotel, no espresso at breakfast
Stayed 2 nights in Dec 2023

10/10 Excellent

Josue

Liked: Cleanliness, property conditions & facilities, room comfort
Staff was Amazing and the view from my room was beautiful. I will be returning to Tangier
Stayed 2 nights in Nov 2023

4/10 Poor

nasrdine

Stayed 3 nights in Sep 2023

10/10 Excellent

Amparo

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Very nice and professional staff
Stayed 1 night in Sep 2023

4/10 Poor

Jagadeesh

Disliked: Cleanliness, property conditions & facilities
We booked 2 rooms and one of them smelled like heavy smoke and were unable to move one of the rooms, rooms are outdated.
Stayed 2 nights in Aug 2023

2/10 Terrible

Yasmin

Stayed 4 nights in Jul 2023

2/10 Terrible

loubna

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

6/10 Okay

ahmad

Liked: Cleanliness, staff & service
Disliked: Room comfort
Never again
It was one our dream vacation unfortunily it turn to an unconfortable stay as rhe bed was broke , no coffee in The room even worse the AC was our nightmare we couldn't sleep the room was like a sauna We had r open both doors in order to cool it down to comfortable temperature
Stayed 2 nights in May 2023

10/10 Excellent

Hesham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it service was excellent , everyone there was so friendly. I’m really enjoyed my stay there
Stayed 2 nights in Apr 2023

6/10 Okay

Stephen, Alabaster

Travelled with group
Liked: Cleanliness, staff & service, amenities
The service by all the staff was excellent. The temperature is the room was awful, the air conditioning was teribly inadequate.

6/10 Okay

Alexandra

Travelled with partner
Liked: Staff & service
Ac was broke in room, floors were dirty, and very loud. All workers very nice and helpful though. Sadly pool is not heated so unusable except in very hot months.
Stayed 2 nights in Oct 2022

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great 😊
It was nice 👍 swimming pool very nice.. breakfast was good…staff was helpful and professional 👍
Stayed 4 nights in Sep 2022

10/10 Excellent

Kamlesh

Liked: Cleanliness, staff & service, amenities
The customer service was very good , however the rooms and common areas need a lot of attention as it is very dated .
Stayed 3 nights in Aug 2022

10/10 Excellent

Yousef

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 5 nights in Aug 2022

4/10 Poor

Wisam

Disliked: Cleanliness, staff & service
They don’t allowed for visitor or a friend coming inside the hotel and they are so bad with the parking takes a long time
Stayed 4 nights in Aug 2022

2/10 Terrible

hallgrímur

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experiance very
The service was really slow and i bookt the most expensive room ther and didnt have water towel ore bathrobe in my room ore hair dryer i askt 3 times for it and the 4 time i got mad and i got it the double charged me for the food that i later see after i leave 1 cokacola cost like 4 dollar crazy over all the most expensive shiti hotel i ever stay inn and my room falling to pices
Stayed 3 nights in Jul 2022

8/10 Good

jaafar, miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view
Stayed 2 nights in Jul 2022

2/10 Terrible

Steven

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience
The stay began with the rooms not being as described and smelling. Upon complaining we were asked to pay for an upgrade for additional 50% cost. As it was late we were forced to accept. On checkout we asked to speak with the general manager or guest relations and were told they were not available. I have been a gold member of hotels.com and regularly travel internationally staying in numerous hotel but I have never received such bad service from a reputable 5 star hotel. this hotel prides itself on its historical reputation which no longer exists.
Stayed 3 nights in Jun 2022

10/10 Excellent

Arnab

Stayed 1 night in Jun 2022