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Hotel & Suites Mo Sak

3.5 star property
Beaux Arts hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for Hotel & Suites Mo Sak

Basic Room
Reception
Exterior
Interior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
4 Avenida Nte. #97 between 13 & 15 West, Colonia Centro, Tapachula, CHIS, 30700
  • Miguel Hidalgo Central Park
    ‪6 min walk‬
  • Archaeological Museum of Soconusco
    ‪9 min walk‬
  • Bicentennial Park
    ‪14 min walk‬
  • Tapachula, Chiapas (TAP-Tapachula Intl.)
    ‪28 min drive‬

Room options

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2016
Ceiling fan
Egyptian cotton bed sheets
Premium bedding
  • 5 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Comfort Double Room, 1 Bedroom

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2016
Ceiling fan
Egyptian cotton bed sheets
  • 50.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Basic Room

Basic Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2016
Down duvet
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Suite, 1 Bedroom

Bathroom sink

Elite Suite, 1 Bedroom

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2016
Ceiling fan
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Hortensias Hotel and Suites

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
4.2 out of 5, Very good, (15)
The price is AU$62
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Hortensias Hotel and Suites

About the area

Tapachula

Hotel & Suites Mo Sak puts you in the heart of Tapachula, within just a 10-minute stroll of Miguel Hidalgo Central Park and Archaeological Museum of Soconusco. Highlights at this hotel include a restaurant, free self-parking and a conference centre. .The restaurant, MO SAK, serves Mexican cuisine and is open for breakfast, lunch and dinner. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 9 AM and 1:00 PM. There's also the convenience of an airport shuttle. .With a stay at this 3.5-property class Tapachula hotel, you'll be 1.2 km (0.7 mi) from Bicentennial Park and 2.8 km (1.7 mi) from Plaza Cristal Shopping Center.

What's nearby

  • Miguel Hidalgo Central Park - 6 min walk
  • Archaeological Museum of Soconusco - 9 min walk
  • Bicentennial Park - 14 min walk
  • Plaza Cristal Shopping Center - 2 min drive
  • Casino Vegas Tapachula - 6 min drive

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 28 min drive

Restaurants

  • ‪El Chaca - ‬6 min walk
  • ‪Madre Mía - ‬4 min walk
  • ‪La Diferencia - ‬7 min walk
  • ‪Restaurant Kam Long - ‬3 min walk
  • ‪Sushi Sakurai - ‬4 min walk

About this property

Hotel & Suites Mo Sak

Beaux Arts hotel with 24-hour front desk and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel & Suites Mo Sak also features tour/ticket assistance, a garden, and coffee/tea in common area. Self parking is free. A complete renovation of Hotel & Suites Mo Sak was completed in 2016.
  • 21 guestrooms or units
  • 2 levels
  • 2 buildings
  • Conference rooms
  • Built in 2010
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Garden
  • Television in lobby
  • Microwave in a common area
  • Fridge in a common area
  • Dining venue
Hotel & Suites Mo Sak offers 21 air-conditioned accommodations with a safe and free toiletries. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9 AM to 1:00 PM for a fee: MXN 80 to 190 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • MO SAK

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel & Suites Mo Sak

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: MXN 230 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 190 per person
  • Airport shuttle fee: MXN 280 per vehicle
  • Late check-out fee: MXN 200 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel & Suites Mo Sak.

Property is also known as

Hotel Mo Sak Tapachula
Hotel Mo Sak
Mo Sak Tapachula
Mo Sak
Hotel & Suites Mo Sak Hotel
Hotel & Suites Mo Sak Tapachula
Hotel & Suites Mo Sak Hotel Tapachula

Frequently asked questions

What is the cancellation policy at Hotel & Suites Mo Sak?

Hotel & Suites Mo Sak offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel & Suites Mo Sak?

Yep, Hotel & Suites Mo Sak has a free self car park.

Are there any beaches close to Hotel & Suites Mo Sak?

The closest beach to Hotel & Suites Mo Sak is Ocós San Marcos Beaches (44.9 km).

Does Hotel & Suites Mo Sak serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily between 9 AM and 1:00 PM.

Is there a free airport shuttle available at Hotel & Suites Mo Sak?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel & Suites Mo Sak?

Yep, you can grab a meal at Hotel & Suites Mo Sak's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Hotel & Suites Mo Sak?

Check-in begins at 1 PM. Check-out time is noon.

Are pets allowed at Hotel & Suites Mo Sak?

No, pets and service animals are not allowed.

Hotel & Suites Mo Sak Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 60 reviews
Rating 8 - Good. 22 out of 60 reviews
Rating 6 - Okay. 3 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable, great staff , coffe shop and pastries, best in town
Stayed 2 nights in Mar 2022

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ok, expedia sucks. I submi th s complaint because my serervation was for 12/ 13/ 2021, not the 8. But expedia never got back to me.
Stayed 1 night in Dec 2021

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación es excelente, muy amables, todo bien en la estadia
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and rooms are updated and in great condition. Staff helpful and friendly. Convenient location near restaurants and all services.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. very good service and cleaning.......
Stayed 3 nights in Jan 2019

8/10 Good

DDA, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Clean rooms. Fairly quiet. WiFi worked as it should. Very close to an Oxxo store. An unexpected surprise.
Stayed 3 nights in Oct 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The hotel was very clean and very comfortable. The staff did not speak English but we're incredibly helpful and friendly! I would stay here again anytime!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Hotel.....................................................
Stayed 1 night in Mar 2018

2/10 Terrible

Dee, gt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The prior reviews were misleading
We stayed in this hotel for one night, as we traveled a day earlier than expected and our preferred hotel was not available. It was a very modest hotel with uncomfortable beds and pillows; only one sheet (very deteriorated and old) as cover, not a comforter or bed spread. It would had been ok, until the morning after we stayed there I read a review from a person who traveled a week earlier and said they found LICE in the beds and that the workers indicated that they do not wash the bed sheets to save water. I personally didn’t find anything on the bed but just the thought of it makes me queasy.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Hotel did not live up to website
We chose the hotel because of the 24 hour desk and the restaurant. We assumed there would be a staff member who spoke English. We did not find a restaurant - we were led around the back street to have breakfast at a tiny cafe. There was no grocery & convenience store or coffee shop - there was access to black drip coffee but no milk to have in it, or anything else. There were a couple of packets of noodles on a shelf - was that the convenience store? One staff member knew a couple of words of English but no-one else.There was no airport shuttle - we were told to get a taxi. Ordering a taxi to get back to the airport by 4.00AM was difficult and we had to ask an interpreter from another activity to help us to make sure that it arrived. There was one pamphlet re local sightseeing but this was only in Spanish. The hotel definitely does not cater for English-speaking visitors - but the staff were very friendly. The photo on the website was not taken from the street entrance - it looks very different
Stayed 4 nights in Nov 2017

8/10 Good

Alejandro, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
nice prices and close to the bus terminal
i checked in in about 5 minutes, and the staff was very accommodating, checkout was a breeze
Stayed 1 night in Oct 2017

10/10 Excellent

Michael, Palin, Escuintla, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking Distance To Central District
We love the fact that this Hotel is walking distance to the Center of Tapachula where there are a lot of clothing and shoe stores at excellent prices, as well as some wonderful places to eat on the Central Plaza. The staff at Mo Sak has always been the greatest and make sure that you have a great experience. Any problem is quickly taken care of them. Wonderful people working there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opt for the aircon
Unless you are well-accustomed to tropical heat near the coast, opt for the aircon. Fan only makes for a sweaty and uncomfortable night.

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, OK for price
The hotel is nice and has everything necessary to make your stay comfortable. Our first room had a funky smell. We reported it and were promptly given a different one. Our next room had a fridge but it wasn't plugged in and we where not able to use it since it took pretty long to cool (it also had a weird smell). I would stay here again

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Comfort for the Price
Amazing comfort for the price. Comfy bed, fridge, microwave, hot water, and air conditioning. Super friendly staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you Stay here you will be very pleased
All I can say is if I came back I would deffinetly stay here again

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

EUKARIS

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
NO RESERVEN EN ESTE HOTEL NUNCA
Fatal, íbamos a comprar una noche más y nos sacaron de hotel como a unos perros porque aún cuando ya se le había informado al supuesto gerente que nos quedaríamos una noche más y él aún así colocó las habitaciones como disponibles y no nos informaron nada yo baje a las 9am para tratar de que me ayudaran con el pago porque la tarjeta no se aparecía la compra y fue hay cuando me indicaron que no podíamos continuar en el hotel. El chico de la limpieza súmante amable pero la atención al cliente un ASCOOOOO…
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Du bon service
Stayed 5 nights in Nov 2021

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Raquel

Stayed 1 night in Oct 2021

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2020