Crystal Palace Hotel (Tbilisi, GEO): Reviews & Deals

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Simple base for skiers with a shuttle to the slopes

Where to?

Dates

April 2025

May 2025

Frette Italian sheets, down duvets, pillow-top beds, desk

Overview
Rooms
Location
Policies

Popular amenities

Parking available
Pet-friendly
Breakfast available
Room service
Laundry
Parking included

Explore the area

10 Alexander Tsurtsumia Street, Tbilisi, 0103

Bridge of Peace
‪18 min walk‬
Shardeni Street
‪19 min walk‬
Freedom Square
‪3 min drive‬
Tbilisi (TBS-Tbilisi Intl.)
‪13 min drive‬

Room options

Standard Room

Highlights

Balcony

Air conditioning

Down duvet

Pillow-top bed

Frette Italian bed sheets

Private bathroom

Satellite channels

21 sq m
Sleeps 3
1 Double Bed

Single Room

Highlights

Air conditioning

Down duvet

Pillow-top bed

Frette Italian bed sheets

Private bathroom

Satellite channels

Desk

19 sq m
Sleeps 1
1 Single Bed

About the area

Tbilisi

Crystal Palace Hotel places you in the centre of Tbilisi, within just a 15-minute stroll of Holy Trinity Cathedral of Tbilisi and Metekhi Church. Highlights at this ski hotel include a nightclub and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Additionally, you'll find a free manager's reception, express check-in and dry cleaning/laundry services. Each morning breakfast is available between 8 AM and 11 AM. There's also RV/bus/truck parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 3-property class Old Tbilisi hotel include Monument of King Vakhtang Gorgasali and Rike Aerial Tramway Station.

What's nearby

Holy Trinity Cathedral of Tbilisi - 13 min walk - 1.2 km
Bridge of Peace - 18 min walk - 1.5 km
Shardeni Street - 19 min walk - 1.6 km
Chreli Abano Sulphur Bath and Spa - 19 min walk - 1.6 km
Freedom Square - 3 min drive - 2.6 km

Getting around

Avlabari Station - 9 min walk
Tbilisi Central Station - 16 min drive
Tbilisi (TBS-Tbilisi Intl.) - 13 min drive

Restaurants

‪Umfaris - ‬12 min walk
‪Khedi Restaurant - ‬5 min walk
‪Khinkali House - ‬9 min walk
‪Maspindzelo | მასპინძელო - ‬4 min drive
‪Coffee line - ‬9 min walk

About this property

Crystal Palace Hotel

Simple base for skiers with a shuttle to the slopes

A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available on request) and a ski shuttle are available for a fee. A nightclub, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crystal Palace Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tbilisi hotel.

1 building

14 guestrooms or units

3 levels

Built in 2015

Nightclub

Manager's reception (free)

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Express check-in

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Garden

Smoking in designated areas

Crystal Palace Hotel offers 14 accommodations with complimentary slippers and free toiletries. Pillowtop beds feature Frette Italian sheets and down duvets. Televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages and hairdryers can be requested. Housekeeping is provided once per stay.

Similar properties

Spa
Free WiFi
Restaurant
Air conditioning

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge) during limited hours on request
Area shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Casino shuttle (surcharge)
Shopping centre shuttle (surcharge)
Ski shuttle (surcharge)
Free self parking on site
RV/bus/lorry parking (surcharge) on site
Wheelchair-accessible parking available

Food and drink

Daily breakfast available 8 AM to 11 AM for a fee
Free daily manager's reception

Things to do

Nightclub

Family friendly

Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (once per stay)
Multilingual staff
Tour and ticket assistance

Outdoors

Garden

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible parking

Room amenities

Bedroom

Down comforter
Frette Italian sheets
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Slippers
Towels provided

Entertainment

TV with satellite channels

Food and drink

24-hour room service

Air conditioning (climate-controlled)
Desk
Free local calls
Phone

Policies

Check-in

Express check-in available

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: GEL 50

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property will be closed from 27 October 2023 to 26 October 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).

Access methods

Staffed front desk

Pets

Pets: GEL 60 per pet, per day
Maximum 1 pets
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for GEL 15.0 per day.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: GEL 80 per vehicle (return)
Pet fee: GEL 60 per pet, per day
Late check-out fee: GEL 50 (subject to availability)
Rollaway bed fee: GEL 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Crystal Palace Hotel Tbilisi

Crystal Palace Tbilisi

Crystal Palace Hotel Hotel

Crystal Palace Hotel Tbilisi

Crystal Palace Hotel Hotel Tbilisi

Frequently asked questions

What is the cancellation policy at Crystal Palace Hotel?

Crystal Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crystal Palace Hotel?

Yep, Crystal Palace Hotel has a free self car park.

Are there any beaches close to Crystal Palace Hotel?

The closest beach to Crystal Palace Hotel is Lisi Beach (8.8 km).

Is there a spa on site at Crystal Palace Hotel?

No, there is no spa at this property. Chreli Abano Sulphur Bath and Spa is a short 19-minute walk away.

What makes Crystal Palace Hotel a romantic place to stay?

24-hour room service, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Crystal Palace Hotel.

Does Crystal Palace Hotel serve breakfast?

Yeah, brekkie is offered daily between 8 AM and 11 AM.

Is there a free airport shuttle available at Crystal Palace Hotel?

No, but there's an airport shuttle on request for a fee.

What time are check-in & check-out at Crystal Palace Hotel?

Check-out time is noon.

Crystal Palace Hotel Reviews

5.8

5.6/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

5.0/10

Property conditions & facilities

10/10

Eco-friendliness

10/10 Excellent

Abbas

24 Sept 2023

Liked: Cleanliness

Excellent and cheap 👌

Stayed 5 nights in Sep 2023

10/10 Excellent

Asif

Travelled with family and small children

1 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is very close to all services we required and Mr. Kakha is excellent supportive and friendly person, He came to pick us from Airport as we requested him.

Stayed 1 night in Apr 2022

8/10 Good

Murman

13 Nov 2021

Stayed 1 night in Nov 2021

10/10 Excellent

Leah, Kuwait

Travelled with group

1 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The owner is so amazing person we had a bad experience from the boarder but he never never left us he done alots of help.the hotel is different now lots of changes actually.i will totally recommend to others..

Stayed 4 nights in Feb 2020

6/10 Okay

Nenad

10 Oct 2017

Stayed 4 nights in Oct 2017

2/10 Terrible

Tarek

7 Mar 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The breakfast not good, the bed sheet are dirty they didn't change them only after many requests. no toileters in bathroom, no place to arrange our things. No light in the room only two lamps working from 10 lamps.

4/10 Poor

scottie, scotland

6 Sept 2015

Disliked: Property conditions & facilities

Budget hotel out of city centre

Hotel is a 45minute walk from the old town centre on a busy road at the edge of a roundabout. Our room was simplify furnished with a wet room en suite. The room had a four bar electrical socket for UK plugs which had been bare wired into the two pin socket which is a fire hazard. There were no towels in the room but on request one bath towel and a handtowel were provided for two occupants to share. There are no dining facilities so the buffet breakfast was delivered to your room. It consisted of bread, ham,cheese and biscuits, 2 pieces of each per person along with a Luke warm cup of black coffee or black tea. No milk available. There is no bar but bottles of water or beer can be bought from reception. There are no other facilities at the hotel. The receptionist is helpful and can order a local taxi for you though this costs four times more than flagging a taxi on the street.

2/10 Terrible

Eyup

1 Oct 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

21 June 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Room smelled terrible and the bed felt very dirty and uncomfortable. Left after one night and found a different hotel.

Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveller

15 Aug 2015

Disliked: Cleanliness, property conditions & facilities, room comfort

Teleurstellend

Het hotel was overboekt. We hebben eerst een andere (mindere) kamer gekregen. De airco was kapot, kon hier maar op 1 stand, veel te heet. De kraan van de douche hing half uit de muur. De badkamer was niet schoon, veel haar in de douche. Moesten zelf om nieuw toiletpapier vragen. Het ontbijt was op de kamer, alleen koffie met koek of thee met brood (2 oude witte sneetjes). Komen we 's avonds laat terug op de kamer, stond de ontbijtboel er nog. Geen bedden opgemaakt, niet schoon gemaakt. Na twee dagen gelukkig wel de goede kamer gekregen. Er heeft helemaal geen schoonmaak van de kamers plaats gevonden, geen bedden opgemaakt, geen schone handdoeken gebracht (ook al lagen ze op de grond midden in de kamer. Ontbijt is wel opgehaald omdat we daar om hadden gevraagd. Dit hotel is zeker geen aanrader!!

6/10 Okay

Tse, 名古屋市

16 July 2015

観光地から少し遠いホテル

第一印象は、有名な観光地から少し離れている気がした。スタッフの対応は良くないと思ったが、部屋が広くて、設備が良い。

2/10 Terrible

johan, zaanstreek

28 Apr 2015

Disliked: Cleanliness, property conditions & facilities, room comfort

het hotel staat ver buiten het centrum op een zeer slechte locatie . het koste veel moeite om een taxi te vinden die me er heen wilde brengen en het wist te vinden. bij aankomst werd me zeer vriendelijk verteld dat het hotel overboekt was en er geen kamer leeg was op de reservering staat ...deze boeking kan niet gerestitueerd , geannuleerd of gewijzigd worden. blijkbaar toch wel , na een half uur wachten werd ik door 2 niet nederlands of engels sprekende mannen naar een ander hotel gebracht. BEST HOTEL tsurtsumia str 10 daar was een spanjaard die het zelfde was overkomen.

6/10 Okay

ひらはら, K

7 Mar 2015

エクスペディアの地図が間違ってるホテル！

ホテルと確認を取り、大至急エクスペディアの地図を訂正してください。本来ならかなり分かりやすい場所にあるこのホテル、地図が間違っているために、ホテルにたどり着くのが大変でした。部屋はまあまあ清潔でしたが、シャワーの水圧に難ありですね。お湯は出ました。朝食は簡単な物ではありますが、わざわざ部屋に運んできてくれます。ありがたい。

8/10 Good

Verified traveller

16 Feb 2015

Liked: Cleanliness, staff & service

Crystal Palace Hotel

Photo gallery for Crystal Palace Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Room

Standard Room

Highlights

View all photos for Single Room

Single Room

Highlights

About the area

Tbilisi

What's nearby

Getting around

Restaurants

About this property

Crystal Palace Hotel

Similar properties

Istanbul Hotel

Istanbul Hotel

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Crystal Palace Hotel Reviews

Reviews

5.6/10

6.4/10

10/10

5.0/10

10/10

Reviews

10/10 Excellent

Abbas

Abbas

10/10 Excellent

Asif

Asif

8/10 Good

Murman

Murman

10/10 Excellent

Leah, Kuwait

Leah

6/10 Okay

Nenad

Nenad

2/10 Terrible

Tarek

Tarek