4/10 Poor
Suzanne B.
31 Mar 2025
Disappointing
I paid 25,228.99 for our family of 12.Lovely views & great location however the furnishings are dated & uncomfortable. Kitchen is dated & appliances should be replaced. The fridge completely broke while we were there, I had to place groceries in the garage & on patio. Replacement fridge was delivered next day but it was a small one placed in garage, still no icemaker. We had to reschedule activities so we could be there for the handyman/repairman. The host advised that we could leave the house open, we weren't comfortable with that as we had cash & valuables in the house.Very inconvenient.The sound system is an outdated intercom & should be replaced with bluetooth compatible speakers.There aren't enough humidifiers for all the bedrooms. Towels & linens were poor quality & chipped dishes/cups should be replaced. Shower in upstairs guest room leaks into office below. We had to move couch and place containers to catch the water & that couple had to shower elsewhere. I sent a video to the Pp Mgr. Again, very inconvenient. The property manager was quick to respond to our issues and Dial A Ride was a plus but our overall experience was not positive. In reading the older reviews, it appears that many of the issues we encountered were in existence several years ago and have not been addressed. I expected more for what we paid and would like for a portion of our rental fee to be refunded. The house rented for substantially less prior to our stay and is not of a 3k/nightly caliber.
Suzanne B.
Stayed 6 nights in Mar 2025