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Las Alcobas, a Luxury Collection Hotel, Mexico City

5.0 star property
Luxury Mexico City hotel in Polanco with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Las Alcobas, a Luxury Collection Hotel, Mexico City

Staircase
Presidential Suite, 1 King Bed, Non Smoking, Balcony
Lobby sitting area
Presidential Suite, 1 King Bed, Non Smoking, Balcony | Living room
Staircase

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Parking included
    Parking included
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av. Presidente Masaryk 390, Col. Polanco Chapultepec, Mexico City, CDMX, 11560
  • Avenida Presidente Masaryk
    1 min walk
  • Paseo de la Reforma
    7 min walk
  • Chapultepec Park
    9 min walk
  • Mexico City (MEX-Mexico City Intl.)
    33 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Corner

Premium Room, 1 King Bed, Non Smoking, Corner

Premium Room, 1 King Bed, Non Smoking, Corner

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
  • 48.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
  • 38.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
  • 38.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
  • 40.00 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Balcony

Presidential Suite, 1 King Bed, Non Smoking, Balcony

Presidential Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Corner

Executive Suite, 1 King Bed, Non Smoking, Corner

Executive Suite, 1 King Bed, Non Smoking, Corner

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
  • 42.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Sofitel Mexico City Reforma

Pool
Spa
Pet-friendly
Free WiFi
4.8 out of 5, Exceptional, (734)
The price is AU$862
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Sofitel Mexico City Reforma

About the area

Mexico City

A luxury stay in Mexico City awaits you at Las Alcobas, a Luxury Collection Hotel, Mexico City. Within just a 10-minute stroll, you'll find popular attractions like Paseo de la Reforma and Chapultepec Park. Highlights at this boutique hotel include a full-service spa, a restaurant and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas, a health club and concierge services. Additionally, you'll find massage/treatment rooms and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 15-minute walk of this 5-property class Polanco hotel include Auditorio Nacional and Antara Polanco.

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 km
  • Auditorio Nacional - 12 min walk - 1.0 km
  • Antara Polanco - 13 min walk - 1.2 km
  • National Museum of Anthropology - 3 min drive - 2.0 km
  • Soumaya Museum - 3 min drive - 2.3 km

Getting around

  • Polanco Station - 10 min walk
  • Mexico City Buenavista Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • ‪La Única - ‬1 min walk
  • ‪Matisse - ‬1 min walk
  • ‪Lampuga Polanco - ‬1 min walk
  • ‪Sushi Roll - ‬1 min walk
  • ‪La 3Ra Ronda - ‬1 min walk

About this property

Las Alcobas, a Luxury Collection Hotel, Mexico City

Luxury Mexico City hotel in Polanco with a full-service spa
Las Alcobas, a Luxury Collection Hotel, Mexico City offers its guests a full-service spa and a health club. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

The luxury Las Alcobas, a Luxury Collection Hotel, Mexico City also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.

This 5-star Mexico City hotel is smoke free.

  • 35 guestrooms or units
  • 6 levels
  • Conference rooms
  • Continental breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Las Alcobas, a Luxury Collection Hotel, Mexico City offers 35 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and MP3 docking stations. This individually decorated and furnished accommodation has separate dining areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room espresso makers and minibars. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has massage/treatment rooms. Services include massages. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels
  • IPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 13 and younger are not allowed at this property. All guests older than 13 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 336.25 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 13 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Las Alcobas
Las Alcobas Hotel
Las Alcobas Hotel Mexico City
Las Alcobas Mexico City
Las Alcobas Mexico Df Hotel Mexico City
Las Alcobas Mexico DF Mexico City
Las Alcobas Luxury Collection Hotel Mexico City
Las Alcobas Luxury Collection Hotel
Las Alcobas Luxury Collection Mexico City
Las Alcobas Luxury Collection
Las Alcobas a Luxury Collection Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Mexico City

Frequently asked questions

What is the cancellation policy at Las Alcobas, a Luxury Collection Hotel, Mexico City?

Las Alcobas, a Luxury Collection Hotel, Mexico City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Las Alcobas, a Luxury Collection Hotel, Mexico City?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Las Alcobas, a Luxury Collection Hotel, Mexico City on 1 Dec 2024 start from AU$982.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Las Alcobas, a Luxury Collection Hotel, Mexico City?

Yep, Las Alcobas, a Luxury Collection Hotel, Mexico City has a free self car park.

Is there a spa on site at Las Alcobas, a Luxury Collection Hotel, Mexico City?

Yep, there is an onsite spa at Las Alcobas, a Luxury Collection Hotel, Mexico City. You'll enjoy services like massages.

Does Las Alcobas, a Luxury Collection Hotel, Mexico City serve breakfast?

Yep, free continental breakfast is offered daily between 6:00 AM and 11:30 AM.

Is there a free airport shuttle available at Las Alcobas, a Luxury Collection Hotel, Mexico City?

No, Las Alcobas, a Luxury Collection Hotel, Mexico City does not offer an airport shuttle service.

Is there a bar or restaurant at Las Alcobas, a Luxury Collection Hotel, Mexico City?

Yep, you can grab a meal at Las Alcobas, a Luxury Collection Hotel, Mexico City's onsite restaurant.

What time are check-in & check-out at Las Alcobas, a Luxury Collection Hotel, Mexico City?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Las Alcobas, a Luxury Collection Hotel, Mexico City?

No, only service animals are allowed.

Las Alcobas, a Luxury Collection Hotel, Mexico City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 240 out of 268 reviews" "
Rating 8 - Good. 21 out of 268 reviews" "
Rating 6 - Okay. 5 out of 268 reviews" "
Rating 4 - Poor. 1 out of 268 reviews" "
Rating 2 - Terrible. 1 out of 268 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abel Bryan

Business traveller, Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

david

Liked: Property conditions & facilities
Service us amazing
Stayed 4 nights in Jun 2024

10/10 Excellent

Inderjit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff of this beautique hotel were there to help us in any possible way. I would highly recommend this hotel
Stayed 4 nights in May 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Service is great. Rooms and beds/linens are comfortable. Loved the location of hotel. Only con is gym is very small. Herbal bath in room is great touch !
Stayed 3 nights in Mar 2024

10/10 Excellent

Cheryl

Stayed 5 nights in Mar 2024

10/10 Excellent

Yberahy, Sunrise

Good
Stayed 1 night in Oct 2023

6/10 Okay

Ivonne

Travelled with family
Liked: Cleanliness, staff & service
The property is located in a great location, but you pay a lot just for that. The stuff and service are great but the room is honestly not that nice. It has only one window that faces a wall. In my opinion, a bit depressing. The hotel is not big deal at all. So if the only thing you really care about is location and you’re willing to pay much more than all the other boutique hotels in Polanco, then this is the place for you.
Stayed 5 nights in Aug 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have asked for a better place to stay in CDMX. Boutique property with superb service located in an excellent neighborhood. I’ll definitely come back!
Stayed 5 nights in Apr 2023

10/10 Excellent

Alka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent- the staff were all so kind.
Stayed 3 nights in Feb 2023

10/10 Excellent

Robin

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are wonderful! The location is superb, the food is excellent. Only complaint is the doors are not soundproof so we kept hearing the neighboring guests opening and closing doors at all hours.
Stayed 3 nights in Jul 2022

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no better place to stay in Mexico City. The staff is OUTSTANDING and everything about the hotel is top-notch. I'll only stay at this hotel going forward :)
Stayed 4 nights in Jul 2022

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a real find. All is at the highest level. I originally booked for 4 days but ended up staying for 3 weeks. The location is just great, the staff is very attentive, efficient, sincere and friendly. Any request or wish is not ignored. The stay looks like you are the main guest in the hotel.
Stayed 4 nights in Jun 2022

10/10 Excellent

Swathi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sick during much of my stay and the staff went above and beyond for my comfort level including offering to call doctors and picking up medicine. I’ve stayed in many luxury resorts but this one as the best for the service. Will definitely stay again!
Stayed 3 nights in Jun 2022

10/10 Excellent

Anju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a bar
Stayed 4 nights in Jun 2022

10/10 Excellent

LUZ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encsnto, muy tranquilo y confortable
Stayed 1 night in Jun 2022

10/10 Excellent

Ricardo, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located in the finest street in Mexico City great rooms, I only had a bad experience, when they made the room they didn’t leave fresh towels
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

ann hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful experience. Bruno from the concierge was very helpful and of course the entire front desk and hotel staff. The excellent service added to our memorable trip. We’ll definitely be staying here again on our next trip to Mexico City.
Stayed 3 nights in Jan 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Linda Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is beyond exceptional. I am delighted to know that a hotel like this still exists. The building is beautiful and designed well. Location is the very best in Mexico City for shopping and dining. What a truly unique and wonderful luxury hotel! One of the best places I have stayed world-wide.
Stayed 5 nights in Nov 2021

10/10 Excellent

Sarretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understated Luxury and High-End Design
The hotel is in a beautiful, wooded neighborhood with lovely stores and great restaurants. The room was deceptively simple in design but exquisite in execution with flavors of Aztec and Spanish design elements. It felt like staying in a luxury Mexican villa.
Stayed 2 nights in Oct 2021

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wouldn't stay anywhere else if purpose was for enjoyment
Stayed 4 nights in Sep 2021

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in a great location
Perfect location. Close to tons of restaurants and shopping. The concierge was very helpful and even helped us get tickets to the opera at the last minute. I would definitely stay here again.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service. Very attentive without being obtrusive. The food at Anatol restaurant was excellent, especially small plates. The venue is very beautiful and clean. We loved our stay.
Stayed 4 nights in Jun 2021