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Alilo by Muuk

3.0 star property
Hotel with free parking, near Artisan Market of Tepoztlán

Photo gallery for Alilo by Muuk

Outdoor pool
Deluxe Suite with Hot tub and Mountain View | Bathroom
Romantic Room, 1 King Bed, Non Smoking | Living area
Deluxe Suite with Hot tub and Mountain View | Terrace/patio
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Spa
  • Pool
  • Breakfast available
The current price is AU$258
includes taxes & fees
1 Apr - 2 Apr

Explore the area

Map
Km 15, Carr Cuernavaca-Tepoztlán, Tepoztlán, MOR, 62300
  • Casa Chavela
    ‪9 min walk‬
  • Artisan Market of Tepoztlán
    ‪4 min drive‬
  • Tepozteco Pyramid
    ‪6 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Romantic Room, 1 King Bed, Non Smoking

Romantic Room, 1 King Bed, Non Smoking

Romantic Room, 1 King Bed, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Balcony
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite with Hot tub and Mountain View

Deluxe Suite with Hot tub and Mountain View | Terrace/patio

Deluxe Suite with Hot tub and Mountain View

Highlights

Balcony
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 75 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

About the area

Tepoztlán

At Alilo by Muuk, you'll be 3.2 km (2 mi) from Artisan Market of Tepoztlán and 4.4 km (2.7 mi) from Tepozteco Pyramid. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a gym and massage/treatment rooms. Cooked-to-order breakfast is available on weekdays between 8:30 AM and noon and on weekends between 8:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 20-minute drive of this 3-property class Tepoztlán hotel include Galerias Cuernavaca Mall and Six Flags Hurricane Harbor Oaxtepec.

What's nearby

  • Casa Chavela - 9 min walk - 0.8 km
  • El Suspiro Tepoztlan - 16 min walk - 1.4 km
  • Artisan Market of Tepoztlán - 4 min drive - 3.4 km
  • Experiencia Tepoztlan Language School - 4 min drive - 3.1 km
  • Tepozteco Pyramid - 6 min drive - 4.5 km

Getting around

  • Benito Juarez International Airport (MEX) - 88 min drive

Restaurants

  • ‪Tacos Luna - Tepoztlan - ‬4 min drive
  • ‪Antojitos Mágicos - ‬4 min drive
  • ‪El Corazon de Mexico - ‬4 min drive
  • ‪Los Colorines - ‬3 min drive
  • ‪Margarita Concept Garden - ‬5 min drive

About this property

Alilo by Muuk

Hotel with free parking, near Artisan Market of Tepoztlán
Alilo by Muuk offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at Alilo by Muuk. Self parking is free.

This 3-star Tepoztlán hotel is smoke free.

  • 19 guestrooms or units
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Alilo by Muuk offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features indoor private hot tubs and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:30 AM to noon on weekdays and 8:30 AM to noon on weekends; MXN 350 for adults and MXN 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 750 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 1261.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 350 for adults and from MXN 300 for children
  • Pet fee: MXN 750 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 1261.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:30 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Meliar Hotel Boutique Tepoztlan
Meliar Boutique Tepoztlan
Meliar Boutique
Alilo by Muuk Hotel
Casa de los Artistas
Meliar Hotel Boutique
Alilo by Muuk Tepoztlán
Alilo by Muuk Hotel Tepoztlán

Frequently asked questions

What is the cancellation policy at Alilo by Muuk?

Alilo by Muuk offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alilo by Muuk?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Alilo by Muuk on 1 Apr 2025 start from AU$257.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alilo by Muuk?

Yep, Alilo by Muuk has a free self car park.

Is there a spa on site at Alilo by Muuk?

There's no onsite spa, but this property does offer spa services.

Does Alilo by Muuk have a pool?

Alilo by Muuk has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:30 AM to 7:00 PM.

What makes Alilo by Muuk a romantic place to stay?

Romance packages and a lounge bar, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Alilo by Muuk.

Are there hot tubs in the rooms at Alilo by Muuk?

Yep, all rooms come with private hot tubs.

Does Alilo by Muuk serve breakfast?

You bet, cooked-to-order breakfast is on offer weekdays between 8:30 AM and noon and on weekends from 8:30 AM to noon.

Is there a free airport shuttle available at Alilo by Muuk?

No, Alilo by Muuk does not offer an airport shuttle service.

Is there a bar or restaurant at Alilo by Muuk?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Alilo by Muuk?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Alilo by Muuk?

Dogs are welcome at Alilo by Muuk, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Alilo by Muuk Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 42 out of 82 reviews
Rating 8 - Good. 20 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 3 out of 82 reviews
Rating 2 - Terrible. 5 out of 82 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Humberto

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Un camino muy difcil , para llegar , una habitación chica y simple
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, but I have to upgrade my room. The room the hotel gave me first was tiny and with a tiny window. When I booked in Hotels.com, the hotels was described as “superior” which it didn’t have anything to be superior. The staff told me that was the lowest price room, and if I wanted better I have to pay, which I did. It was disappointing that the advertising was not accurate!
Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi in the rooms is fatal, you have to move to lobby area to get a good internet connection
Stayed 1 night in Aug 2024

6/10 Okay

Juan José, Mexico

Liked: Cleanliness, staff & service
Ok but has the potential to be much better.
Stayed 2 nights in Aug 2024

8/10 Good

Cesar Augusto, Arlington

Liked: Cleanliness, amenities, property conditions & facilities
No muy amable la de la recepción. El cuarto básico pero suficiente. Me quedé ahí por una boda.
Stayed 1 night in Jun 2024

8/10 Good

Marisela

Stayed 3 nights in Mar 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family Tepoztlan
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Enrique

Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Property was very nice overall, the ONLY thing I didn’t like was then fact that they didn’t offer any options to eat. As well as the fact that the pool are is more esoteric than to use.
Stayed 1 night in Dec 2019

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, amenities
El horario del restaurante para desayunar decía desde las 7am sin embrago al llegar nos dijeron que abría hasta las 8:30 y nos quedamos sin desayunar por falta de tiempo
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena
Stayed 1 night in Nov 2024

10/10 Excellent

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genial
Stayed 1 night in Oct 2024

4/10 Poor

Enrique

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Muy limitada sus horarios de servicios Tanto en restaurante como alberca. El precio no compensa ni el servicio ni la calidad de instalaciones. Lo unico que rescato fue la atencion del mesero.
Stayed 1 night in Oct 2024

2/10 Terrible

MARIA EUGENIA

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m general the property was really good, personnel and the place makes me feel comfortable. I just want to notice about the entrance and surroundings that it was a little difficult and it was in bad conditions
Stayed 2 nights in Sep 2024

6/10 Okay

Mauricio

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

David R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy cómodo y tranquilo.
Un lugar muy cómodo para descansar unos días en Tepoz. Ambiente muy familiar. El servicio del personal fue increíble, nos atendieron en todo momento, inclusive fuera de horarios. Es un lugar muy tranquilo y espacioso. Perfecto para descansar con la familia. Como sugerencia, os colchones de las camas podrían mejorar. Todo lo demás muy agradable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de todo el personal es excelente, la entrada si está un poco complicada, el maps / waze no marca correctamente el acceso, pero ya las instalaciones valen la pena.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito lugar
Desde que llegamos un trato Exelente
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 1 night in Aug 2024