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Hotel Boutique Casa Isabella

4.0 star property
Adults-only inn with full-service spa and free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Boutique Casa Isabella

Exterior
View from property
Suite (Master) | Room amenity
Outdoor wedding area
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
Camino Real No. 2, Tepoztlán, MOR, 62520
  • El Tepozteco National Park
    13 min walk
  • Jardín Xolatlaco
    6 min drive
  • Los Venaditos Waterfall
    8 min drive
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    60 min drive

Room options

View all photos for Junior Suite

Junior Suite | Room amenity

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Private bathroom
Bathrobes
IPod dock
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Private bathroom
Bathrobes
IPod dock
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Living area

Suite (Master)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Private bathroom
Bathrobes
IPod dock
Satellite channels
  • Sleeps 2
  • 1 King Bed

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About the area

Tepoztlán

At Hotel Boutique Casa Isabella you'll be within a 15-minute walk of El Tepozteco National Park and 3.5 km (2.2 mi) from Jardín Xolatlaco. Highlights at this boutique inn include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and body wraps along with aromatherapy and reflexology. The inn's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a free manager's reception and a hot tub. Free full breakfast is available daily between 8 AM and noon. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 4-property class Tepoztlán inn include Tepozteco Pyramid and Six Flags Hurricane Harbor Oaxtepec.
View more Inns in TepoztlánOpens in a new window

What's nearby

  • Jardín Xolatlaco - 6 min drive
  • Artisan Market of Tepoztlán - 8 min drive
  • El Suspiro Tepoztlan - 10 min drive
  • Tepozteco Pyramid - 10 min drive
  • Casa Chavela - 10 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪La Cueva - ‬8 min drive
  • ‪Tepeztlan - ‬7 min drive
  • ‪Las Marionas - ‬6 min drive
  • ‪El Pan Nuestro - ‬6 min drive
  • ‪La Veladora Restaurant & Bar - ‬7 min drive

About this property

Hotel Boutique Casa Isabella

Adults-only inn with full-service spa and free breakfast
Hotel Boutique Casa Isabella offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

A business centre and a meeting room are available. A library, a terrace, and barbecue grills are also featured at the eco-certified Hotel Boutique Casa Isabella. Free self parking is available.

Smoking is allowed in designated areas at this Tuscan-style Tepoztlán inn.

  • 7 guestrooms or units
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Boutique Casa Isabella offers 7 air-conditioned accommodations with iPod docking stations and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Tepoztlán inn provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the inn's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8 AM to noon
  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: MXN 600
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Late check-out fee: MXN 900
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are available for MXN 800.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 900 (subject to availability)
  • Rollaway bed fee: MXN 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • This is an adults-only property and guests under 14 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Isabella Hotel Boutique Tepoztlan
Casa Isabella Hotel Boutique
Casa Isabella Boutique Tepoztlan
Casa Isabella Boutique
Casa Isabella Tepoztlan
Casa Isabella Hotel Boutique
Hotel Boutique Casa Isabella Inn
Hotel Boutique Casa Isabella Tepoztlán
Hotel Boutique Casa Isabella Inn Tepoztlán

Frequently asked questions

What is the cancellation policy at Hotel Boutique Casa Isabella?

Hotel Boutique Casa Isabella offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Boutique Casa Isabella?

Yep, Hotel Boutique Casa Isabella has a free self car park.

Is there a spa on site at Hotel Boutique Casa Isabella?

Yep, there is an onsite spa at Hotel Boutique Casa Isabella. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Boutique Casa Isabella have a pool?

Hotel Boutique Casa Isabella has an outdoor pool.

Is Hotel Boutique Casa Isabella family-friendly?

No, Hotel Boutique Casa Isabella is an adults-only property.

Does Hotel Boutique Casa Isabella serve breakfast?

You bet, free full brekkie is served daily from 8 AM to noon.

Is there a free airport shuttle available at Hotel Boutique Casa Isabella?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Boutique Casa Isabella?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Boutique Casa Isabella?

Check-in begins at 3:30 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Boutique Casa Isabella?

No, only service animals are allowed.

Hotel Boutique Casa Isabella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 78 out of 97 reviews" "
Rating 8 - Good. 15 out of 97 reviews" "
Rating 6 - Okay. 2 out of 97 reviews" "
Rating 4 - Poor. 0 out of 97 reviews" "
Rating 2 - Terrible. 2 out of 97 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great 👍
Stayed 2 nights in Feb 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is superb, Jorge is a fantastic host. The property needs some maintenance but definitely does not interfere with the overall experience. I will definitely come back next year.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience!
An incredible and peaceful experience, it is one of the most beautiful hotels we have stayed. It is surrounded by nature, and a few minutes away from Tepoztlán so you are conveniently away from any city noise.
Stayed 1 night in Oct 2023

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness
The place is nice, Jorge made it better. The property needs urgent maintenance. The jets in the jacuzzi don`t work properly, there are many spots in the pool that have to be fixed and also some of the furniture needs replacement. Having the restroom inside the room, without a door is not a good idea.
Stayed 2 nights in Oct 2022

8/10 Good

Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the property is beautiful and very confortable! The service is very attentive and courteous. I didn't like that it's far from downtown, it's about15-20 minutes driving.....
Stayed 3 nights in Mar 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gem!
Stayed 1 night in Feb 2022

8/10 Good

xavier

Liked: Cleanliness, staff & service, room comfort
buena relajación
el lugar es my bello y muy tranquilo, el servicio es excelente, lo único que me parece le hace falta es mejor servicio de internet, la alberca es muy fría y el servicio de tv es Sky muy viejo y con muy pocas opciones les caería bien mas opciones.
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and amazing views!
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and very beautiful place!
Stayed 3 nights in Sep 2020

10/10 Excellent

John, Mexico City

Travelled with partner
Liked: Cleanliness, amenities
Beautiful hotel. Very relaxing and nice room. My only complaint was the service. Very slow at times. There were only 2-3 other couples in the hotel. Maybe it was the pandemic. We will return in the future. Hopefully it will be better.
Stayed 2 nights in Nov 2020

10/10 Excellent

Ana Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!! Great service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Allan, Tepoztlán, Morelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food, was excellent, service as well, waiters polite and friendly
Stayed 3 nights in Aug 2018

10/10 Excellent

Ricardo, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing place!
Wow! What an amazing place. Soo peaceful, beautiful grounds and amazing eclectic decor. The massage and Temazcal were amazing, food and service just as great. One of the best stays I've had in a while!
Stayed 1 night in May 2018

10/10 Excellent

Osmund, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this palace.
Incredible getaway with amazing staff! Totally recommend for anyone who needs to recharge. Close enough to the city center with a 10/15 minute drive.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Workshop
Great stay

10/10 Excellent

Sebastian, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete relaxation
Spectacular service, had a relaxing break

2/10 Terrible

Lara María

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó si volvería
Stayed 1 night in Mar 2024

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy hermoso y singular. Un ambiente muy cálido. El personal sumamente hospitalario. Perfecto para descansar y relajarte. Muy silencioso. Único punto es que está muy remoto, en medio de la nada.
Stayed 2 nights in Mar 2024

8/10 Good

Marco Antonio

Liked: Staff & service, property conditions & facilities
Hotel muy bonito, siento que le falta a las habitaciones, y un poco de limpieza, la entrada es un poco complicada, siento que esta hecho para solo el descanso, sin salir. Muy buena comida, y buen servicio
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose Raul

Stayed 1 night in Oct 2023

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una propiedad situada en medio de los cerros con una vista maravillosa, las instalaciones magníficas, las habitaciones están perfectas para descansar, un lugar excepcional para relajarse y disfrutar La Paz y quietud
Stayed 1 night in Oct 2023

10/10 Excellent

Francisco José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023