4/10 Poor
Ella
Travelled with group
9 Sept 2024
Disliked: Cleanliness, property conditions & facilities
Completely unaware of how they get away with calling this hotel a 4 star upscale hotel. The decor and facilities may of been of a 4 star hotel 20 years ago but thats not the case anymore. The bathroom is dated and includes a tiny shower, a shower head full of limescale and hairs in the shower. The shelf that holds the toiletries in the shower isn't screwed on well and topples repeatedly. The room itself is again incredibly dated. The technology used (hairdryer, TV, key access system etc.) is decrepit. Our AC settings are decided by the hotel and when you request to change the settings, you're met with attitude by the reception staff. Instead of dealing with the attitude we tried using their spare blankets but we found used plasters on them and decided to go without. The beds are uncomfortable and so, coupled with the other problems, we struggled to sleep most nights. The balcony was a decent size but the drying rack continuously fell off the wall. The location is a small walk to the beach but the town centre is a good 40 minutes.
Ella
Stayed 3 nights in Sep 2024