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Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury

4.0 star property
Hotel with a full-service spa, in the vicinity of Malvern Hills
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury

Meeting facility
Exterior
Lobby
Garden
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Spa
The price is AU$168
includes taxes & fees
29 Dec - 30 Dec

Explore the area

Map
Puckrup, Twyning, Tewkesbury, England, GL20 6EL
  • Roses Theatre
    5 min drive
  • Showborough House Sculpture Garden
    6 min drive
  • Tewkesbury Abbey
    6 min drive
  • Gloucester (GLO-Gloucestershire)
    36 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin with Golf View

Twin with Golf View

Twin with Golf View

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Shower/bath combination
  • 24 sq m
  • Golf view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Balcony

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Balcony

Highlights

Balcony or patio
Heating
Free cots/infant beds
LCD TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Corner

Room, 1 Queen Bed, Corner

Room, 1 Queen Bed, Corner

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Egyptian cotton bed sheets
Sofa bed - double
Premium bedding
Private bathroom
  • 24.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Suite

Grand Suite | Living area

Grand Suite

Highlights

Separate sitting area
Heating
Free cots/infant beds
LCD TV
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 28 sq m
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Shower/bath combination
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed (Manor House Executive Room)

Executive Room, 1 Queen Bed (Manor House Executive Room)

Executive Room, 1 Queen Bed (Manor House Executive Room)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Shower/bath combination
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Twin Room

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Shower/bath combination
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Queen Deluxe with Golf View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Queen Deluxe with Golf View

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Golf view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Double Hilton Guest Room)

Room, 1 Double Bed (Double Hilton Guest Room)

Room, 1 Double Bed (Double Hilton Guest Room)

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hatherley Manor Hotel & Spa

Pool
Spa
Pet-friendly
Parking included
4.1 out of 5, Very good, (438)
The price is AU$170
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hatherley Manor Hotel & Spa

About the area

Tewkesbury

At Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury, you'll be 14.3 km (8.9 mi) from Malvern Hills and 24.1 km (15 mi) from Cheltenham Racecourse. Highlights at this hotel include a full-service spa, a golf course and a restaurant. .A relaxing visit to Schmoo can include hot stone massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The restaurant, Coopers Restaurant, serves British cuisine and is open for breakfast and dinner. Coopers Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the indoor swimming pool, gym, Hot tub and sauna. Business amenities include meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Places within a 30-minute drive of this 4-property class Tewkesbury hotel include Gloucester Cathedral and Sudeley Castle.

What's nearby

  • Roses Theatre - 5 min drive
  • Tewkesbury Abbey - 6 min drive
  • Malvern Hills - 14 min drive
  • Cheltenham Racecourse - 19 min drive
  • Sudeley Castle - 23 min drive

Getting around

  • Ashchurch for Tewkesbury Station - 9 min drive
  • Birmingham Airport (BHX) - 55 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Wild Bean Café - ‬9 min drive
  • ‪The White Bear - ‬5 min drive
  • ‪Wild Bean Cafe - ‬9 min drive
  • ‪The Fleet at Twyning - ‬3 min drive

About this property

Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury

Hotel with a full-service spa, in the vicinity of Malvern Hills
Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A health club, a hot tub, and a sauna are also featured at the business-friendly Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury. Free self parking is available.

This 4-star Tewkesbury hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1993
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury offers 112 accommodations with laptop-compatible safes and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Tewkesbury hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Schmoo has 2 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Coopers Bar
  • Coopers Restaurant

Things to do

  • 18-hole golf course
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Indoor pool
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (60 centimetre high)
  • Grab bar near toilet (79 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (148 centimetre wide)
  • Thin carpet in room
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (76 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (106 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 49 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17 per person
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Puckrup
Hilton Puckrup Hall
Hilton Puckrup Hall Hotel
Hilton Puckrup Hall Hotel Tewkesbury
Hilton Puckrup Hall Tewkesbury
Puckrup
Puckrup Hall Tewkesbury
Puckrup Tewkesbury
Tewkesbury Hilton Puckrup Hall
Tewkesbury Puckrup Hall
Hilton Puckrup Hall, Tewkesbury Hotel Tewkesbury
Hilton Puckrup Hall Tewkesbury Hotel
Hilton Tewkesbury
Tewkesbury Hilton

Frequently asked questions

What is the cancellation policy at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury?

Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury on 29 Dec 2024 start from AU$167.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury?

Yep, Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury has a free self car park.

Is there a spa on site at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury?

Yep, Schmoo is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury have a pool?

Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury has an indoor pool.

What luxury perks are available at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury?

Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury.

Is Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury is a hit with families.

Does Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury serve breakfast?

Yeah, buffet breakfast is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury?

No, Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury?

Dogs are welcome at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 22 kg per pet.

Is there a golf course on site at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury?

Yep, Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury has an 18-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 428 out of 999 reviews" "
Rating 8 - Good. 394 out of 999 reviews" "
Rating 6 - Okay. 111 out of 999 reviews" "
Rating 4 - Poor. 46 out of 999 reviews" "
Rating 2 - Terrible. 20 out of 999 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Charlotte

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs!
Checked in and straight back out! Dated beyond belief, arrived at 19:30 to be told the hotel was full and we didn’t have the room we paid for so they were going to “upgrade” us to the Manor House but there was a wedding on so expect it to be noisy.. we went over to the room and the smell was unbearable! Forget the noise from the wedding the room was bad enough! Went back to reception and they then some how found us a room that we paid for in the main hotel, after carrying all our luggage up to the new room we get in and again this terrible unclean smell, lights don’t work and it looks like it and the rest of the hotel haven’t been updated since the 70’s! Needless to say we checked out and won’t be returning.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Amenities
Nice hotel, arrived on a Wednesday, lovely breakfast Thursday morning but only warm on Friday morning.
Stayed 2 nights in Sep 2024

8/10 Good

Max

Stayed 1 night in Aug 2024

8/10 Good

Hazel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do like this hotel and have visited on several occasions for meetings and accommodation. The location is beautiful, feels a safe place to stay and overall very quiet apart from the odd door slam. Bar and restaurant facilities and ambience all good. What I would like to see is an upgrade on cleanliness. There was a mouldy type smell in my wardrobe and bathroom, unpleasant smell from toilet and not so fresh pillows.
Stayed 1 night in Sep 2024

2/10 Terrible

Stephen

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff really helpful, everything was clean and tidy, only issue was bar food wait can be very long if they are busy, all in all i will be back.
Stayed 3 nights in Aug 2024

8/10 Good

C

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is lovely and quiet but definitely in need of a refurb. Service is very slow in the bar and breakfast was ridiculously busy and we had to sit outside. Plenty of free parking on site.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, amenities
Nice hotel and bar area, rooms were suitable for our needs.
Stayed 1 night in Aug 2024

6/10 Okay

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Stuart

Stayed 1 night in Aug 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a 1 night stay at puckrup hall Room spacious and clean but too hot for comfort.No info book or leaflet in room and not much info given at re ception.Surroundings very nice and breakfast was amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

stephen

Travelled with family
Didnt know its hotel for dogs which we booked lastmimute.first day in afternoon we waited a while in bar to be served.hardly any staff around.we on 1st floor lots glasses outside room on floor not picked even by second day too and this is family hotel what if child ran and fell onto these glasses(wine) etc. We not told about free swimming towels til last evening.think hotel spends more friendly time to golfers rather than other people.
Stayed 3 nights in Aug 2024

10/10 Excellent

aarsh

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Motiur

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There were moulds in the bathroom.
Stayed 1 night in Jul 2024

8/10 Good

Ruth, Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very difficult to get a taxi from the nearest train station
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Andrew

Disliked: Room comfort
Not a great birthday stay
Not great at all. Hotel looked nice. Room was dated and really stuffy at night. Opening the window had little/no effect. Supplied fan didn’t really help. As it was only early twenties during the day I dread to think how bad it would have been after a hot day. Hardly slept due to the temperature of the room. Only there two nights. First night no water at all for hours, was told it would be 10-20 mins, but in the end unable to shower before dinner after driving all day to get there. Toilet couldn’t refill after being flushed. Second night, went to use the pool, it’s quite a small pool. No sauna, there was a steam room which was turned off.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very long walk to my room 144
Stayed 2 nights in Jul 2024

8/10 Good

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a last minute decision to stay in the area. Check-in was good as was the room. Breakfast good as well..
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Team were great. Food was amazing Bit disappointing that you didn’t have the ingredients for our cocktails
Stayed 1 night in Jun 2024

2/10 Terrible

Bruce

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a birthday surprise for my wife. On arrival I wasn't given the accommodation I had booked and paid for. (Booked grande suite half board.) When I checked on the booking with Expedia it had been altered. The room didn't even have air-conditioning just an electric fan. The food menu was dissapponting and awful, we ordered starters, two steaks but they wasnt even eatable. Made a complaint but just given a complimentary drink, shocking! Service slow, tables not cleared, no-one came and asked if meal was okay. Its a shame a lovely location but such a let down Hilton!
Stayed 1 night in Jun 2024