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Hotel Le Lagon Noumea

Family-friendly hotel with full-service spa and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Le Lagon Noumea

Superior Studio, Partial Sea View
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Front of property - evening/night
1 bedroom, premium bedding, in-room safe, individually decorated
Premium Suite, Hot Tub | Terrace/patio

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Hot tub
    Hot tub
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
149 route de l'Anse Vata BP440, Nouméa, 98840
  • Anse Vata Beach
    5 min walk
  • Plage du Château Royal
    11 min walk
  • Aquarium des Lagons
    12 min walk
  • Noumea (GEA-Magenta Domestic)
    14 min drive

Room options

View all photos for Superior Studio, Pool view (Quiet Room)

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Studio, Pool view (Quiet Room)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
HDTV
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Apartment, 1 Bedroom, Garden Area

Superior Apartment, 1 Bedroom, Garden Area

Superior Apartment, 1 Bedroom, Garden Area

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Studio, Partial Sea View

Superior Studio, Partial Sea View

Superior Studio, Partial Sea View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
HDTV
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Suite, Hot Tub

Premium Suite, Hot Tub

Premium Suite, Hot Tub

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Kitchenette
Fridge
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Suite

Prestige Suite | Terrace/patio

Prestige Suite

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Kitchenette
Fridge
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio, Allergy Friendly

1 bedroom, premium bedding, in-room safe, individually decorated

Studio, Allergy Friendly

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
HDTV
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Studio

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
HDTV
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Apartment, 1 Bedroom, Partial Sea View

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Apartment, 1 Bedroom, Partial Sea View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
  • 44 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Allergy Friendly

1 bedroom, premium bedding, in-room safe, individually decorated

Apartment, 1 Bedroom, Allergy Friendly

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Apartment 1 Bedroom Poolside (Quiet Room)

Superior Apartment 1 Bedroom Poolside (Quiet Room)

Superior Apartment 1 Bedroom Poolside (Quiet Room)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Similar properties

Exterior
DoubleTree by Hilton Noumea Ilot Maitre Resort
Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (113)
The price is AU$305
for 1 night
includes taxes & fees
1 Dec - 2 Dec
DoubleTree by Hilton Noumea Ilot Maitre Resort

About the area

Nouméa

A family-friendly stay in Nouméa awaits you at Hotel Le Lagon Noumea. Within a 5-minute stroll you'll find Anse Vata Beach and Ile aux Canards island within a 15-minute walk. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Le Gauguin, is open for breakfast. Enjoy the gym, outdoor tennis court, Hot tub and sauna. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and coffee/tea in a common area. To-go breakfast is available on weekdays between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this Nouméa hotel, you'll be 1.4 km (0.9 mi) from Grand Casino and 3.4 km (2.1 mi) from Noumea Harbour.

What's nearby

  • Anse Vata Beach - 5 min walk
  • Aquarium des Lagons - 12 min walk
  • Noumea Harbour - 4 min drive
  • Noumea Cathedral - 5 min drive
  • Noumea Market - 10 min drive

Getting around

  • Noumea (NOU-Tontouta Intl.) - 51 min drive

Restaurants

  • ‪La Bodega - ‬9 min walk
  • ‪Le Surya - ‬3 min walk
  • ‪Pizza & Pasta - ‬4 min walk
  • ‪Quick - ‬12 min walk
  • ‪Burger King - ‬12 min walk

About this property

Hotel Le Lagon Noumea

Family-friendly hotel with full-service spa and fitness centre
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Hotel Le Lagon Noumea offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. An airport shuttle (available 24 hours) is available for a fee. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Hotel Le Lagon Noumea. For a fee, parking is available.

Smoking is allowed in designated areas at this Nouméa hotel.

  • 62 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 1970
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel Le Lagon Noumea offers 62 accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 82-cm LED televisions come with satellite channels. Kitchenettes offer fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered parking on site (XPF 1,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; XPF 1,500 for adults and XPF 1,000 for children
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Le Gauguin

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Built in 1970
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 82-cm LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for XPF 500.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately XPF 1500 for adults and from XPF 1000 for children
  • Airport shuttle fee: XPF 3007 per person (one way)
  • Airport shuttle fee per child: XPF 1500 (one-way), (up to 10 years old)
  • Covered self-parking fee: XPF 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: XPF 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International and cash. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Lagon
Hotel Le Lagon Noumea Hotel
Hotel Le Lagon Noumea
Le Lagon
Le Lagon Noumea
Hotel Le Lagon Noumea Nouméa
Hotel Le Lagon Noumea Hotel Nouméa

Frequently asked questions

What is the cancellation policy at Hotel Le Lagon Noumea?

Hotel Le Lagon Noumea offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Le Lagon Noumea?

Yep, Hotel Le Lagon Noumea has a secured covered self car park with in/out privileges for XPF 1000 per night.

Are there any beaches close to Hotel Le Lagon Noumea?

Yep, Hotel Le Lagon Noumea is a short 5-minute walk from Anse Vata Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Hotel Le Lagon Noumea?

Yep, there is an onsite spa at Hotel Le Lagon Noumea. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs.

Does Hotel Le Lagon Noumea have a pool?

Hotel Le Lagon Noumea has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What makes Hotel Le Lagon Noumea a romantic place to stay?

1 hot tub and romance packages, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Le Lagon Noumea.

Is Hotel Le Lagon Noumea family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Hotel Le Lagon Noumea is a hit with families.

Does Hotel Le Lagon Noumea serve breakfast?

Yeah, to-go brekkie is available weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Le Lagon Noumea?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Le Lagon Noumea?

Yep, you can grab a meal at Hotel Le Lagon Noumea's onsite restaurant.

What time are check-in & check-out at Hotel Le Lagon Noumea?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Le Lagon Noumea?

No, only service animals are allowed.

Hotel Le Lagon Noumea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 330 out of 669 reviews" "
Rating 8 - Good. 272 out of 669 reviews" "
Rating 6 - Okay. 48 out of 669 reviews" "
Rating 4 - Poor. 13 out of 669 reviews" "
Rating 2 - Terrible. 6 out of 669 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ebony

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying here. The service was amazing and we felt so welcomed
Stayed 12 nights in Sep 2024

10/10 Excellent

Agnès

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait !
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Noumea!
Nice, comfortable room, friendly front desk staff. Great location by the water and by shopping/dining options. I loved the complimentary cookies! Only suggestion — luggage storage should be in a different area (it is currently behind the fish tank, which smells).
Stayed 2 nights in May 2024

8/10 Good

Michael Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately our stay at this hotel was during the New Caledonia civil riots. In the circumstances, the management and staff did their very best to keep us safe and provided what little food was available for the breakfasts, which were paid in advance. The room, 1 bedroom suite, was comfortable although the decor was tired. Some refurbishment is overdue.
Stayed 7 nights in May 2024

10/10 Excellent

Danella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Danella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Yukiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

10/10 Excellent

Luciana Shaiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located and the amenities are good! The staff is friendly and good service in general
Stayed 3 nights in Apr 2024

8/10 Good

Manami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was supportive. The property itself is a bit old but well maintained and clean. Walkable distance from the main beach.
Stayed 2 nights in Apr 2024

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Le Lagon's spaces were smaller (for family of 4), but functional and had a much nicer feel than some of the nearby bigger hotels. Rooms were well appointed, the kitchenette was especially useful, and the pool area was compact but well laid out. Staff were helpful and language wasnt a problem. Great location, quiet, but convenience stores and food options right nearby.
Stayed 1 night in Apr 2024

8/10 Good

Lily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

julie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the pool, spa and sauna very relaxing. Disappointed that having a 5 night stay our room was only serviced once automatically and the 2nd time had to be requested.
Stayed 5 nights in Apr 2024

8/10 Good

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Marcus

Stayed 3 nights in Apr 2024

8/10 Good

Paul

Stayed 2 nights in Mar 2024

10/10 Excellent

Anita Elaine

Liked: Cleanliness, staff & service
The staff were friendly, welcoming and very accommodating. They suggested places to visit during my stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Esther

Liked: Property conditions & facilities, room comfort
Excellent choice
Very helpful reception staff, beaatiful rooms and close to shopping, a mini-mart , a nice boardwalk along the beach and the aquarium
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel staff are very friendly and welcoming very comfy bed 5 mins walk to perfect beach
Stayed 7 nights in Feb 2024

6/10 Okay

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Very Friendly.
Stayed 7 nights in Jan 2024

8/10 Good

Walid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Lagon is an excellent value hotel. Our room had water views. Gym facilities are bit dated but useable. Pool is a bit small but heated so nice to relax after a long day. Spa and Sauna were great. Restaurant only open for breakfast but there are lots kf options nearby. Hotel has bicycle to hire but I found price is a bit high for half day or full day and bikes need to be returned by 6pm.
Stayed 5 nights in Jan 2024

10/10 Excellent

Naoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ビーチから徒歩圏内、またローカルなスーパーやパン屋さんも徒歩４分くらいで便利でした。 部屋、プールは狭かったです。 また、部屋内のシャワーの水圧とお湯の温度は最高でした。 朝食はバイキングと聞いていたが、実際は卵料理とベーコン等は注文するスタイルで、スタッフさんがあまり英語が得意ではないので、注文したものと違ったものが出てきてしまい、残念でした。 値段には見合わないない朝食でした。
Stayed 3 nights in Jan 2024

8/10 Good

Marc

Stayed 2 nights in Jan 2024

4/10 Poor

H

Stayed 3 nights in Dec 2023

8/10 Good

Mitchell

Stayed 7 nights in Dec 2023

4/10 Poor

Monica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
While the area itself was pleasant, my overall experience left much to be desired. The hotel's shortcomings, particularly regarding the buffet breakfast and customer service, greatly impacted my stay. I found it to be lacking in quality and variety. The options provided were not up to par, and it left me feeling disappointed. Considering the price of the stay, I expected a more satisfying dining experience. I was extremely disappointed when I discovered that a glass of almond/soy milk – priced at a staggering 600 Pacific Francs (approximately 8 AUD) – was required because of my milk allergy. To put this into perspective, a carton of the same milk can be purchased at a local shop for just 420 francs. Furthermore, one incident involving a staff member stood out to me. While attempting to make myself a cup of coffee, I encountered a rude and physically aggressive staff member. The language barrier may have caused this accident. Unfortunately, most of the staff members did not speak or understand English. This made it difficult for me to communicate and address any concerns I had during my stay. Another problem was with the room assignment. We specifically booked a quiet room, as stated on both the hotel's website and on Expedia. However, upon arrival, we were givena room on the third floor, right above the jacuzzi area. This turned out to be a noisy and always crowded area, which was not what we had expected or desired.
Stayed 3 nights in Dec 2023