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The Ritz-Carlton, Tianjin

5.0 star property
Luxury Tianjin hotel in Heping with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Tianjin

Lobby lounge
Executive Suite, 1 Bedroom (Club Level)
46-inch LED TV with cable channels, TV, DVD player
View from room
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • 24/7 front desk
  • Breakfast available
The price is AU$307
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
167 Dagubei Road, Heping District, Tianjin, Tianjin, 300040
  • Binjiang Avenue Shopping Street
    16 min walk
  • 仲联家庭西餐厅
    3 min walk
  • Xiaobailou Station
    3 min walk
  • Tianjin (TSN-Binhai Intl.)
    26 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Club level)

Club Suite, 1 Bedroom (Club level)

Club Suite, 1 Bedroom (Club level)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Club level)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Club Suite, 1 Bedroom (Club level)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 175 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom (Club Level)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Executive Suite, 1 Bedroom (Club Level)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Garden View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Suite, 1 Bedroom, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View (Victoria)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 Bedroom, Garden View (Victoria)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 175 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, Garden View

Premier Room, 1 King Bed, Non Smoking, Garden View

Premier Room, 1 King Bed, Non Smoking, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Terrace

Premier Room, 1 King Bed, Terrace

Premier Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Club Double Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Double Room, 2 Double Beds, Non Smoking, Garden View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Premier Double Room, 2 Double Beds, Non Smoking, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • Sleeps 3
  • 1 King Bed

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4.7 out of 5, Exceptional, (126)
The price is AU$218
for 1 night
includes taxes & fees
8 Jan - 9 Jan
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About the area

Tianjin

A luxury stay in the heart of Tianjin awaits you at The Ritz-Carlton, Tianjin. You'll be 4.1 km (2.5 mi) from Ancient Culture Street and 5.2 km (3.2 mi) from Tianjin Water Park. Highlights at this hotel include 4 restaurants, 2 coffee shops/cafes and a full-service spa. .A day of pampering can include deep-tissue massages, facials and body treatments along with access to the sauna and steam room. The buffet restaurant, ZEST, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the indoor swimming pool and 24-hour gym. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM. There's also self parking, along with the convenience of an area shuttle. .Sights within a 10-minute drive of this 5-property class Heping hotel include Wanghailou Church and Tianjin Eye.

What's nearby

  • Tianjin Kerry Centre - 3 min drive
  • Tianjin University - 3 min drive
  • Ancient Culture Street - 6 min drive
  • Wanghailou Church - 6 min drive
  • Tianjin Eye - 8 min drive

Getting around

  • Xiaobailou Station - 3 min walk
  • Tianjin North Station - 7 min drive
  • Tianjin Binhai International Airport (TSN) - 26 min drive

Restaurants

  • ‪仲联家庭西餐厅 - ‬3 min walk
  • ‪京都怀石料亭 - ‬4 min walk
  • ‪实现Realize - ‬3 min walk
  • ‪庆王府 - ‬2 min walk
  • ‪成桂西餐厅 - ‬3 min walk

About this property

The Ritz-Carlton, Tianjin

Luxury Tianjin hotel in Heping with 4 restaurants
The Ritz-Carlton, Tianjin offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A library, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Tianjin. Parking is available for a fee.

This 5-star Tianjin hotel is smoke free.

  • 277 guestrooms or units
  • 9 levels
  • 4 dining venues
  • 2 coffee shops
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
The Ritz-Carlton, Tianjin offers 277 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CNY 88 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 258 per person
  • 2 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mellō Charcoal Grill
  • The Lobby Lounge
  • Tian Tai Xuan
  • ZEST

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library

Family friendly

  • DVD player
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Tianjin

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 467.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 258 per person
  • Self-parking fee: CNY 88 per night
  • Rollaway bed fee: CNY 467.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ritz-carlton Hotel Tianjin
Ritz-carlton Tianjin
Tianjin Ritz-carlton
Ritz-Carlton Tianjin Hotel
The Ritz carlton Tianjin
The Ritz Carlton, Tianjin
The Ritz-Carlton, Tianjin Hotel
The Ritz-Carlton, Tianjin Tianjin
The Ritz-Carlton, Tianjin Hotel Tianjin

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Tianjin?

The Ritz-Carlton, Tianjin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Tianjin?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Tianjin on 6 Jan 2025 start from AU$306.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Tianjin?

Yep, The Ritz-Carlton, Tianjin has a self car park for CNY 88 per night.

Is there a spa on site at The Ritz-Carlton, Tianjin?

Yep, there is an onsite spa at The Ritz-Carlton, Tianjin. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does The Ritz-Carlton, Tianjin have a pool?

The Ritz-Carlton, Tianjin has an indoor pool.

What luxury perks are available at The Ritz-Carlton, Tianjin?

The Ritz-Carlton, Tianjin features a full-service spa, an indoor pool and 4 restaurants. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes The Ritz-Carlton, Tianjin a romantic place to stay?

Al fresco dining and a lounge bar, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at The Ritz-Carlton, Tianjin.

Is The Ritz-Carlton, Tianjin family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Tianjin is a hit with families.

Does The Ritz-Carlton, Tianjin serve breakfast?

Yeah, buffet breakfast is offered on weekdays between 6:00 AM and 10:00 AM and on weekends from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Tianjin?

No, The Ritz-Carlton, Tianjin does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Tianjin?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Tianjin?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Tianjin?

No, pets and service animals are not allowed.

The Ritz-Carlton, Tianjin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 88 out of 109 reviews" "
Rating 8 - Good. 14 out of 109 reviews" "
Rating 6 - Okay. 4 out of 109 reviews" "
Rating 4 - Poor. 3 out of 109 reviews" "
Rating 2 - Terrible. 0 out of 109 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Stayed 6 nights in Jul 2024

10/10 Excellent

yun, Midlothian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent services!
Stayed 2 nights in Mar 2024

10/10 Excellent

Xiangmei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As seen in the pictures, it’s such a beautiful and luxury hotel, with attentive service from the staff. I love every aspect of this hotel. The room, the beds, the AC temperature was just right to me. During our stay, the swimming pool was under maintenance. The staff got a ride for us to a sister hotel to enjoy the pool. Definitely will stay again!

10/10 Excellent

Siyan

Liked: Amenities
Great staff and property!
Stayed 1 night in Mar 2024

10/10 Excellent

Manjesh R

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

8/10 Good

Xuecheng, elmhurst

Stayed 1 night in Dec 2023

10/10 Excellent

Meng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cleanliness
Stayed 5 nights in Oct 2023

10/10 Excellent

Qingmin

Stayed 1 night in Sep 2023

8/10 Good

steven

Business traveller
Club lounge is a little weak as far as the food is concerned.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay in the historic financial district
I was taking a flight transfer in Tianjin. Got to know Ritz is a must stay in the old square of the city. Booked a Balcony garden view luxury room for one night only. I had some free time to take a walk in town and found the hotel super close to the riverside historic financial district where the late 19th and early 20th century bank buildings are located. Room was super clean; breakfast was good; because of Covid-19, not many stayed residents and overall its pretty quiet. The staff was friendly but they still got some room to improve their service quality to supreme. I enjoyed the stay quite much.
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff, nice services, pick up form airport and drop
Stayed 3 nights in Jan 2020

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fantastic hotel!!! Absolutely stunning
There's really not much to be said: absolute perfection, everything. The service was fantastic - we lost one bag in a train station and they got it back for us - so thank you to the fantastic concierge and bellboy team who saved our holiday! We stayed in the Suite, beautiful room, some of the best restaurants in the town actually inside the hotel, 100% great and recommended!
Stayed 4 nights in Jan 2020

10/10 Excellent

Calvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Derek

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great service but due for some TLC
We were in town for business. Got a great rate for this hotel through Hotels.com. Was unexpectedly underwhelmed by the hotel. It’s due for a little TLC; our room was somewhat tattered around the edges and our entire floor smelled terribly like horses.
Stayed 7 nights in Sep 2019

10/10 Excellent

Kris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very elegant hotel with exceptional staff. For such a nice hotel, the staff was very friendly and accommodating. The Club was awesome, with personalized service. This is one of my favorite hotels in which I have stayed in the last few years.
Stayed 4 nights in Jun 2019

10/10 Excellent

shumay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in beautiful Tianjin
The place is super nice and a true 5*.
Stayed 1 night in Mar 2019

10/10 Excellent

Ceren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best :)
it was the best experience during the whole time at China. English is known and people is always helpful.
Stayed 9 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with friendly staff and excellent services
Stayed 4 nights in Jan 2019

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, very friendly and accommodating. Very comfortable rooms
Stayed 5 nights in Nov 2018

10/10 Excellent

Tim, Beijing

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a professional staff and nice service. The only thing I did not like is overused bedsheets, pillowcases and towels.
Stayed 2 nights in Nov 2018

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing.
This hotel is so beautiful. Exquisite decorations everywhere. Staff people equally awesome. Victor (bar) was superb. Its relatively close to many amenities.
Stayed 1 night in Jun 2018

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Need to improve the overall quality
Didn't change the bed sheet and so on during my stay, and no vacuum either. The buffet is really terrible and not worth the price at all. They couldn't find my Ritz Carlton membership number either and so I could not enjoy the discount for my dinners. People there were nice and cordial

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I've ever stayed at. Everything is beautiful. Everything at the breakfast (except the coffee) was delectable. The staff was friendly and attentive - they really seem to care. The TV built into the bathroom mirror was cool. If you have a chance to stay here, do it.
Stayed 2 nights in Mar 2018