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&Here TOKYO UENO

3.0 star property
Hotel with a restaurant, a quick walk to Ueno Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for &Here TOKYO UENO

Public bath
In-room safe, travel cot, free WiFi, bed sheets
View from property
Ecotours
Electric kettle

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Ueno Park
    3 min walk
  • Ameyoko Shopping District
    4 min walk
  • University of Tokyo
    6 min walk
  • Tokyo (HND-Haneda)
    40 min drive

Room options

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room)

Highlights

Separate dining area
Air conditioning
Heating
Mini-fridge
Smart TV
Hairdryer
Separate bath and shower
Toilet with electronic bidet
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds, 1 Single Bunk Bed and 1 Single Futon

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Hairdryer
Separate bath and shower
  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Single Bunk Beds

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Hairdryer
Separate bath and shower
Toilet with electronic bidet
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk)

Deluxe Suite (Bunk)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Separate bedroom
Hairdryer
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk)

Superior Triple Room (Bunk)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Hairdryer
Separate bath and shower
Toilet with electronic bidet
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Hairdryer
Separate bath and shower
  • 41 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Hairdryer
Separate bath and shower
  • 41 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds and 2 Single Bunk Beds

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Hairdryer
Separate bath and shower
Toilet with electronic bidet
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Hairdryer
Separate bath and shower
Toilet with electronic bidet
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature)

Deluxe Family Room (Literature)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Hairdryer
Separate bath and shower
  • 41 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Hairdryer
Separate bath and shower
Toilet with electronic bidet
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Hairdryer
Separate bath and shower
  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Separate bedroom
Hairdryer
  • 54 sq m
  • Lake view
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

Similar properties

Room
Nohga Hotel Ueno Tokyo
Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (797)
The price is AU$399
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Nohga Hotel Ueno Tokyo

About the area

Tokyo

At &Here TOKYO UENO you'll be within a short 5-minute stroll of Ueno Park and Ameyoko Shopping District. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, multilingual staff and luggage storage. Added amenities include laundry facilities, a lift and a vending machine. There's also the convenience of self parking. .With a stay at this 3-property class Ueno hotel, you'll be 2.9 km (1.8 mi) from Sensoji Temple and 3.4 km (2.1 mi) from Tokyo Imperial Palace.

What's nearby

  • Ueno Park - 3 min walk - 0.3 km
  • Ameyoko Shopping District - 4 min walk - 0.4 km
  • Sensoji Temple - 4 min drive - 3.5 km
  • Tokyo Imperial Palace - 4 min drive - 3.7 km
  • Tokyo Skytree - 5 min drive - 4.4 km

Getting around

  • Yushima Station - 2 min walk
  • Keisei-Ueno Station - 5 min walk
  • Tokyo (HND-Haneda) - 40 min drive

Restaurants

  • ‪金太楼鮨不忍店 - ‬1 min walk
  • ‪多古久 - ‬1 min walk
  • ‪焼肉 K 圭 - ‬1 min walk
  • ‪合縁奇縁 - ‬1 min walk
  • ‪溶岩焼肉バル AKANEIRO - ‬1 min walk

About this property

&Here TOKYO UENO

Hotel with a restaurant, a quick walk to Ueno Park
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at &Here TOKYO UENO. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 145 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
  • Dining venue
&Here TOKYO UENO offers 145 air-conditioned accommodations with a safe and complimentary slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include a separate bath and shower, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Languages

English, Indonesian, Japanese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (JPY 3,300 per night)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Travel cot

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 3300 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking, access to the public bath facility and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking, access to the public bath facility and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, mobile payments, Alipay, PayPay, LINE Pay and R Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Frequently asked questions

What is the cancellation policy at &Here TOKYO UENO?

&Here TOKYO UENO offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at &Here TOKYO UENO?

Yep, &Here TOKYO UENO has a self car park for JPY 3300 per night.

Are there any beaches close to &Here TOKYO UENO?

The closest beach to &Here TOKYO UENO is Odaiba Beach Park (8.7 km).

Is &Here TOKYO UENO family-friendly?

You bet! With amenities such as laundry facilities, as well as children's dinnerware and travel cots in the guestrooms, it's no surprise that &Here TOKYO UENO is a hit with families.

Is there a free airport shuttle available at &Here TOKYO UENO?

No, &Here TOKYO UENO does not offer an airport shuttle service.

Is there a bar or restaurant at &Here TOKYO UENO?

Yep, you can grab a meal at &Here TOKYO UENO's onsite restaurant.

What time are check-in & check-out at &Here TOKYO UENO?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at &Here TOKYO UENO?

No, pets are not allowed.

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 513 out of 661 reviews" "
Rating 8 - Good. 125 out of 661 reviews" "
Rating 6 - Okay. 15 out of 661 reviews" "
Rating 4 - Poor. 6 out of 661 reviews" "
Rating 2 - Terrible. 2 out of 661 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very clean and well appointed. Staff were friendly but some could not communicate well in English. Would definitely stay again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Kat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Rooms were clean & spacious & well equipped. 5-10 minute walk to Ueno station. Staff were very helpful & also organised our luggage transfer. Onsen was a godsend after long days on your feet. Highly recommend.
Stayed 7 nights in Sep 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel for families! We booked the Takumi room for our family of 4. It is so spacious that I would say 6 can fit. Back door of the hotel leads to the alley of night clubs but it still feels safe and clean to walk alone at night as everyone is very respectful. Closest metro station is Yushima.
Stayed 6 nights in Aug 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with newly renovated facilities and room is perfect sizes with Japanese tatami sitting area. Room also has kitchenette with minimal kitchenware and big fridge which you can make simple meal in the room.
Stayed 6 nights in Aug 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are family of 4. We got this family room with 2 bunk beds. Kitchenette. Sofa. Internet TV. Modern design. Spacious. Beautiful public bath. Location is good, walking distance to Ueno station or Keisei Skyliner to Narita. Plenty of restaurants and convenient stores nearby. Self service Amenities bar ( toiletries, tea, coffee , slippers etc) is at the lobby. The only complaint is the back alley is a red light district. Japanese girls in school uniforms combing the street looking for customers. Ok if you travel with your family/friends. But I don’t know how it feels for solo traveler.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janicke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Suk Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is convenient, but the back door of the hotel is a nightclub, which seems not suitable for children.
Stayed 6 nights in Aug 2024

8/10 Good

Todd, Ventura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & modern hotel. Nice cafe too. Close to great restaurants and convenience stores, shopping, karaoke, Ueno Park, and Ueno train station.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the best hotel I ever stayed in Tokyo! My kids loved the bunk beds, room is very spacious which I can place all my luggages out and still have load of space to walk around. And the view of the park from my room is amazing! Location is just too perfect for those need to take Skyliner to/from Narita airport, 4min walk to the station and nonetheless only 20-25min to Shibuya/Shinjuku/Tokyo station by train. Too many good things about this hotel, will definitely come back in the future.
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven, Redwood City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

Mei

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Brand new property located right across the beautiful Ueno Park. 10 mins away from Ueno station and shopping area. Friendly and helpful staff always a plus!
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

CK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 4 nights in Jul 2024

2/10 Terrible

Wang Mau Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OVERRATED HOTEL
Guests had to use computer at lobby to do self check-in. However, the hotel only had 2 computers at the front desk. One of the unit broke down. So I had to wait for my turn on the only available computer. The family before me took about 10 mins to complete the check-in process. During my wait, I displayed dissatisfaction. An English speaking staff came to help me. She used her computer to complete the check-in for me. Before she showed up, a Japanese staff was at the check-in area. He just stood there and never offered any assistance. He could also help the family before me to expedite the self check-in process, but he didn't Hotel had a laundry room. The machine only accepted 100 yen coin. However, the laundry room didn't have any change machine. I had to go to convenient stores to change for coins. The area behind hotel had many clubs. I didn't feel safe at all. I would not bring my family to stay in this hotel again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy staying there 😃
Stayed 5 nights in Jul 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub on the top floor. Free ice coffee at cafe in lobby.
Stayed 9 nights in Jul 2024

8/10 Good

Eva

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new and well located in Ueno by the Keisei airport line. There are many washers (400yen/load) and dryers (100yen/30min), as well as ice and water machines on the 2nd floor. There are also indoor and outdoor onsen on the top 14th floor. Given the high nightly rate of this hotel, I would expect more amenities or a larger room for two people. There’s an entrance at the back of the hotel, but be aware that in the evening the neighborhood turns into a red-light district. While it is safe, it can be awkward to walk around with kids. Overall, I would recommend this hotel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the best hotel we stayed in our entire Japan trip. We were lucky to reserve the family room before its grand opening and locked in a lower price. We enjoyed every moment of staying at the hotel. It’s new and clean. We love the public bath on top of the building. We wish to come back and stay there again if they offer rooms with reasonable price. Thank you!
Stayed 6 nights in Jun 2024

10/10 Excellent

Julie, ST GEORGES BASIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL AND STAFF WERE GREAT. LOVED THE HOT WATER TUB AND FACILITIES
Stayed 6 nights in Jul 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First the good, the staff is excellent and very helpful. The building is relatively new, has nice amenities, and we had a great view of Ueno park from our room and from the onsen upstairs. The location is convenient and there are many shopping, eating, and transportation options nearby. The things that make it a 4/5 are that, while new, the finishes in the building and rooms are not as nice as nice as some other properties. Also it should be know that one side of the hotel faces Ueno park but the other opens onto a street with lots of bars and nightlife. It is by no means unsafe since it is Japan afterall, but something to consider.
Stayed 3 nights in Apr 2024