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&Here TOKYO UENO

3.0 star property
Hotel with a restaurant, a quick walk to Ueno Park

Photo gallery for &Here TOKYO UENO

Deluxe Family Room (Bunk)
Building design
Lobby sitting area
Public bath
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Ueno Park
    ‪3 min walk‬
  • Ameyoko Shopping District
    ‪4 min walk‬
  • Sensoji Temple
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room)

Highlights

Separate dining area
Air conditioning
Heating
Mini-fridge
Smart TV
Toilet with electronic bidet
Hairdryer
Separate bath and shower
  • Lake view
  • 36 sq m
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Bunk Bed and 1 Single Futon

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Toilet with electronic bidet
Hairdryer
  • City view
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Bunk Beds

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Toilet with electronic bidet
Hairdryer
Separate bath and shower
Private bathroom
  • City view
  • 21 sq m
  • Sleeps 3
  • 2 Single Futons

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk)

Deluxe Suite (Bunk)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Separate bedroom
Toilet with electronic bidet
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk)

Superior Triple Room (Bunk)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Toilet with electronic bidet
Hairdryer
Separate bath and shower
Private bathroom
  • City view
  • 31 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Toilet with electronic bidet
Hairdryer
  • Lake view
  • 41 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Toilet with electronic bidet
Hairdryer
  • Lake view
  • 41 sq m
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Bunk Beds

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Toilet with electronic bidet
Hairdryer
Separate bath and shower
Private bathroom
  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Toilet with electronic bidet
Hairdryer
Separate bath and shower
Private bathroom
  • City view
  • 31 sq m
  • Sleeps 4
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature)

Deluxe Family Room (Literature)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Toilet with electronic bidet
Hairdryer
  • City view
  • 41 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Toilet with electronic bidet
Hairdryer
Separate bath and shower
Private bathroom
  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Toilet with electronic bidet
Hairdryer
  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Smart TV
Separate bedroom
Toilet with electronic bidet
  • Lake view
  • 54 sq m
  • Sleeps 8
  • 2 Large Single Beds and 4 Single Futons

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About the area

Tokyo

At &Here TOKYO UENO you'll be within a short 5-minute stroll of Ueno Park and Ameyoko Shopping District. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, multilingual staff and luggage storage. Added amenities include laundry facilities, a lift and a vending machine. There's also the convenience of self parking. .With a stay at this 3-property class Ueno hotel, you'll be 2.9 km (1.8 mi) from Sensoji Temple and 3.4 km (2.1 mi) from Tokyo Imperial Palace.

What's nearby

  • Ueno Park - 3 min walk - 0.3 km
  • Ameyoko Shopping District - 4 min walk - 0.4 km
  • Sensoji Temple - 4 min drive - 3.5 km
  • Tokyo Imperial Palace - 4 min drive - 3.7 km
  • Tokyo Skytree - 5 min drive - 4.4 km

Getting around

  • Yushima Station - 2 min walk
  • Keisei-Ueno Station - 5 min walk
  • Tokyo (HND-Haneda) - 40 min drive

Restaurants

  • ‪金太楼鮨不忍店 - ‬1 min walk
  • ‪ぷりゅーしゅくー - ‬1 min walk
  • ‪多古久 - ‬1 min walk
  • ‪焼肉 K 圭 - ‬1 min walk
  • ‪合縁奇縁 - ‬1 min walk

About this property

&Here TOKYO UENO

Hotel with a restaurant, a quick walk to Ueno Park
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at &Here TOKYO UENO. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 145 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
  • Dining venue
&Here TOKYO UENO offers 145 air-conditioned accommodations with a safe and complimentary slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include a separate bath and shower, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath.

Languages

English, Indonesian, Japanese, Spanish, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (JPY 3,300 per night)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 3300 per night
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking, access to the public bath facility and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking, access to the public bath facility and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, mobile payments, Alipay, PayPay, LINE Pay and R Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Frequently asked questions

What is the cancellation policy at &Here TOKYO UENO?

&Here TOKYO UENO offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at &Here TOKYO UENO?

Yep, &Here TOKYO UENO has a self car park for JPY 3300 per night.

Are there any beaches close to &Here TOKYO UENO?

The closest beach to &Here TOKYO UENO is Odaiba Beach Park (8.7 km).

Is &Here TOKYO UENO family-friendly?

You bet! With amenities such as laundry facilities, as well as children's dinnerware in the guestrooms, it's no surprise that &Here TOKYO UENO is a hit with families.

Is there a free airport shuttle available at &Here TOKYO UENO?

No, &Here TOKYO UENO does not offer an airport shuttle service.

Is there a bar or restaurant at &Here TOKYO UENO?

Yep, you can grab a meal at &Here TOKYO UENO's onsite restaurant.

What time are check-in & check-out at &Here TOKYO UENO?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at &Here TOKYO UENO?

No, pets are not allowed.

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 711 out of 903 reviews
Rating 8 - Good. 157 out of 903 reviews
Rating 6 - Okay. 21 out of 903 reviews
Rating 4 - Poor. 11 out of 903 reviews
Rating 2 - Terrible. 3 out of 903 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and the hot spring on the top floor has a great view. But it is closed by midnight, so if you won’t be able to enter if you return late.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, great location close to everything, rooms were good size, clean and new. The only thing to improve which is minor but would have liked fresh towels after a couple of days as they didnt dry very well.
Stayed 4 nights in Jan 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible and overall clean environment. Staff were helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Evangeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this was the best hotel we have been in Japan. This was our 3rd time here in Japan. We were suprised how big the room was. Staff were excellent. Clean, comfortable and very accessible to transport and shopping. We enjoyed our stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daorong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is located in a very convenient area, closed to shopping area and transportation stations. My room has a view of Shinobazuno pond and Ueno zoo, very nice. The room comes with a microwave, refrigerator and some kitchen accessories. Very clear and felt like home. Will come back again if we revisit Ueno.
Stayed 2 nights in Jan 2025

10/10 Excellent

yi min

Stayed 2 nights in Jan 2025

10/10 Excellent

Tonieal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Karyn

Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, in particular for Ueno park, zoo. Beautiful onsen on the top floor, excellent views of the city and park from the open air 14th floor onsen. Very nice family room, spacious with excellent shower.
Stayed 2 nights in Dec 2024

4/10 Poor

Waraporn

Travelled with partner
Disliked: Amenities
the hotel was semi self-service. we stayed in a japanese style room, where we had to take out the futons and bedsheets from the wall cabinet and set up the bed ourselves. room was small and clean, but the beddings, i.e. futon, blankets, etc. are not clean. I spotted red stains on white blankets so did not want to touch nor use the blankets at all. I also spotted stains on futons when i set up the bed,but at least the bedsheets seemed clean. the view was nice though.
Stayed 1 night in Jan 2025

10/10 Excellent

Vivian, Booklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staffs, spacious room, and convenient location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Joyce Yi-Fen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel design and very friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Since it was peak season, the room assigned to us was not yet ready when we arrived. The front desk staff as well as his supervisor were very apologetic and they looked for a ready, cleaned room. Other than that, check-in was good. Room 609 has the Ueno Park view, which was a plus since this was a request. The room is spacious and clean, with kitchen amenities. We also love the pajamas as well as the get-as-needed supplies in the lobby. Checkout was a breeze. Will surely consider staying again in &Here Ueno on our next visit to Tokyo. Very satisfied guests here.
Stayed 6 nights in Dec 2024

10/10 Excellent

WeiTai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Renaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome modern hotel with one of the biggest rooms we've seen in this country! The hanging lounge chairs are a nice touch on the rooms.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bonny, Grayslake

Stayed 6 nights in Nov 2024

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Contemporary hotel with all amenities but not luxury one if you are looking for something fancy
Stayed 3 nights in Dec 2024

10/10 Excellent

Sophia

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time staying here with our family of 3. We would absolutely stay here again! Location - super convenient to get to and from Narita airport on the Keisei Skyliner. Walking to shopping, food. and major train lines. Service - the staff were very friendly and helped us with filling out the forms to forward our luggage onto Osaka at the end of our stay in Tokyo. Onsen - the onsen on the top floor was so clean, new, and spacious. Very relaxing. Of the 3 days I went, my friend and I had the place to ourselves 2 of those days. The indoor onsen was a little too hot, but the outdoor one was good. Room - we had the Superior (Japanese Western) Family Room and it was perfect for our family of 3. 12yo on the top bunk and mom and dad on the bottom. Laundry - there are coin washers and dryers on the 2nd floor. The wash took about 30 min but even after an hour, the clothes weren’t dry so be prepared for it to take some time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephanie, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, large rooms with tatami mats, and a view of a lotus pond and a shrine. Easy access to trains and shopping/dining. Staff are super professional and accommodating!
Stayed 3 nights in Dec 2024

8/10 Good

Man Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to skyliner, nice location Very helpful staffs
Stayed 4 nights in Dec 2024

10/10 Excellent

Zilong

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for city walk and transit to other tourism spots
Stayed 2 nights in Dec 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation facilities and hotel staff were fantastic. Location is an easy walk to the several train options and it's lovely walking around the park opposite.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jillian

Stayed 5 nights in Dec 2024

10/10 Excellent

Seh Fen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the environment and room
Stayed 1 night in Dec 2024