Hotel New Otani Tokyo The Main

4.5 star property
Hotel with 20 restaurants, near Tokyo Imperial Palace

Photo gallery for Hotel New Otani Tokyo The Main

The Main room Premium Deluxe Room, Smoking
View from property
Down duvets, in-room safe, individually furnished, desk
4 bars/lounges
Treatment room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Breakfast available
  • Housekeeping
  • Air conditioning
The current price is AU$580
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, 102-8578
  • Hotel New Otani Tokyo
    ‪1 min walk‬
  • Tokyo Imperial Palace
    ‪1 min drive‬
  • National Stadium
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

The Main Quality Double Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

The Main Standard Twin, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 76 sq m
  • Sleeps 4
  • 2 Large Single Beds

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

The Main Deluxe Triple Room, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Day bed
Blackout curtains
Deep-soaking bath
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

The Main Standard Twin, Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

The Main room Premium Deluxe Room, Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Sofa Bed

The Main Deluxe King, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Standard King, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Deluxe Twin, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

The Main Junior Suite double, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Down duvet
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 71 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 26 sq m
  • Sleeps 1
  • 1 Queen Bed

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Individually furnished
Air conditioning
Fridge
HDTV
Blackout curtains
Down duvet
Deep-soaking bath
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Shin Edo Standard Double Room

  • Sleeps 2
  • 1 King Bed

The Main Shin Edo Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

The Main Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

The Main Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

The Main Quality Double Room

  • Sleeps 1
  • 1 Queen Bed

The Main Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

The Main Standard Double Room

  • Sleeps 2
  • 1 King Bed

The Main Shin Edo Single Room

  • Sleeps 1
  • 1 Queen Bed

The Main Shin Edo Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

The Main Deluxe Twin Room With 1 Sofa Bed

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

The Main Shin Edo Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

The Main Deluxe Double Room For 3 People

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

The Main Junior Suite Twin

  • Sleeps 2
  • 2 Single Beds

The Main Junior Suite Double

  • Sleeps 2
  • 1 King Bed

The Main Deluxe Double Room For 3 People (Bathroom With A Washing Area)

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

The Main Deluxe Double Room (Bathroom With A Washing Area)

  • Sleeps 2
  • 1 King Bed

The Main Deluxe Twin Room (Bathroom With A Washing Area)

  • Sleeps 2
  • 2 Single Beds

The Main Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Tokyo

Hotel New Otani Tokyo The Main puts you in the centre of Tokyo, 1.7 km (1.1 mi) from Tokyo Imperial Palace and 3.2 km (2 mi) from Nippon Budokan. Highlights at this hotel include 20 restaurants, 4 bars/lounges and 3 coffee shops/cafes. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a seasonal outdoor swimming pool and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this Chiyoda hotel, you'll be 3.3 km (2 mi) from Shinjuku Gyoen National Garden and 4 km (2.5 mi) from Tokyo Tower.

What's nearby

  • Tokyo Imperial Palace - 1 min drive
  • Tokyo Midtown - 3 min drive
  • Tokyo Tower - 3 min drive
  • Nippon Budokan - 4 min drive
  • Tokyo Dome - 5 min drive

Getting around

  • Yotsuya Station - 12 min walk
  • Fukuma Station - 12 min walk
  • Tokyo (NRT-Narita Intl.) - 77 min drive

Restaurants

  • ‪フレッシュネスバーガー - ‬11 min walk
  • ‪SATSUKI - ‬4 min walk
  • ‪維新號赤坂店 - ‬11 min walk
  • ‪ガンシップ - ‬4 min walk
  • ‪VIEW & DINING THE Sky - ‬4 min walk

About this property

Hotel New Otani Tokyo The Main

Hotel with 20 restaurants, near Tokyo Imperial Palace
There are 20 restaurants and 3 coffee shops/cafes, as well as a nearby corner/local shop. You can unwind with a drink at one of the 4 bars/lounges. Business amenities include a business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. A seasonal outdoor pool, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel New Otani Tokyo The Main. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Tokyo hotel.

  • 554 guestrooms or units
  • 2 buildings
  • 20 dining venues
  • 4 bars or lounges
  • 3 coffee shops
  • Conference rooms
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Built in 1964
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Hotel New Otani Tokyo The Main offers 554 accommodations with a safe and free newspapers. Each accommodation is individually furnished. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 7:00 PM
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 269 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested on-site for the listed child breakfast fee.

Renovations and closures

The property will be renovating from 3 February 2025 to 4 February 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • The seasonal pool will open on 20 July and close on 01 September.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel New Otani Tokyo The Main?

Hotel New Otani Tokyo The Main offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Otani Tokyo The Main?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Tokyo The Main on 24 Feb 2025 start from AU$580.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New Otani Tokyo The Main?

Yep, Hotel New Otani Tokyo The Main has a free self car park.

Are there any beaches close to Hotel New Otani Tokyo The Main?

The closest beach to Hotel New Otani Tokyo The Main is Odaiba Beach Park (6.7 km).

Does Hotel New Otani Tokyo The Main have a pool?

Hotel New Otani Tokyo The Main has a seasonal outdoor pool. The pool is open from July 20 to September 01. The property will be renovating the swimming pool from February 3 2025 until February 4 2025 (completion date subject to change).

Is Hotel New Otani Tokyo The Main family-friendly?

You bet! With amenities such as babysitting services and a corner/local shop, as well as children's slippers in the guestrooms, it's no surprise that Hotel New Otani Tokyo The Main is a hit with families.

Are there hot tubs in the rooms at Hotel New Otani Tokyo The Main?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel New Otani Tokyo The Main serve breakfast?

Sure does, buffet brekkie is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Hotel New Otani Tokyo The Main?

No, but there's an airport shuttle that runs from 8:30 AM - 7:00 PM for a fee.

Is there a bar or restaurant at Hotel New Otani Tokyo The Main?

Yep, Hotel New Otani Tokyo The Main has 20 restaurants.

What time are check-in & check-out at Hotel New Otani Tokyo The Main?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel New Otani Tokyo The Main?

No, pets are not allowed.

Hotel New Otani Tokyo The Main Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 1003 reviews
Rating 8 - Good. 179 out of 1003 reviews
Rating 6 - Okay. 45 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alan, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, up-to-date. Friendly and helpful English-speaking staff. Decent restaurant with good breakfast buffet.
Stayed 4 nights in Nov 2024

10/10 Excellent

Royce, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was top notch, complete with a cyprus bath for soaking after a long day of sightseeing. The staff was incredible, open to all questions and even providing translation with a taxi driver. Plenty of restaurants at the hotel if that's your preference, and a close walk to more restaurants nearby.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hisako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an execelent reception
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Couple's Retreat
Our stay was amazing! We visited for our honeymoon and got the Japanese style Cyprus bath room. The beds were comfortable. We ordered late night in room dining that included ramen and a couples massage. The gardens were gorgeous and wonderful to walk through before we started our day. We highly recommend visiting this beautiful hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will always stay at The Hotel New Otani when in Tokyo.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carmel

Stayed 4 nights in Nov 2024

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Delicious food, great customer service, help with getting taxis, great location. New Otani is one my favorite hotels anywhere in the world.
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Sumiko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and peaceful
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 4 nights in Oct 2024

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden is amazing, the rooms spacious, but the restaurants are pricey.
Stayed 8 nights in Oct 2024

10/10 Excellent

Carola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Tokyo
We really liked this hotell. Nice staff, the room was big with really nice view. Rather close to different stations. Lovely Japanese garden. It was easy to get taxis just outside.
Stayed 5 nights in Oct 2024

8/10 Good

Stephon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laundry services were way too expensive. I do not recommend using the hotel services.
Stayed 4 nights in Oct 2024

8/10 Good

Si Wei

Stayed 4 nights in Oct 2024

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel with top-notch service and beautiful rooms. We LOVED staying, with so many options for things to do and easy access to the metro system. Would 10/10 stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel
Very nice classic hotel, I can warmly recommend a stay at Hotel New Otani Tokyo
Deluxe room
Garden waterfall, the
 main in back ground
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If i could rate the staff 1 level above excellent then i would! Fantastic hotel, well worth the visit.
Stayed 4 nights in Oct 2024

8/10 Good

Sakurako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly beautiful gardens
Stayed 4 nights in Oct 2024

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a Shin-Edo room which was phenomenal. We loved the cypress bath and the modern Japanese style to the room. The room was also very large for Japanese standards. The staff at the hotel was also exceptional. Everyone we interacted with was extremely kind and professional, and most spoke good English which was a plus for us.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ragnar, Yellowknife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful. Wifi is still not working properly
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful onsite garden. An extremely wide array of dining options. Amazing staff.
Stayed 1 night in Oct 2024

10/10 Excellent

martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens. Great breakfast buffet. Lovely room with nice view.
Stayed 4 nights in Oct 2024