The Okura Tokyo

5.0 star property
Luxury hotel with 5 restaurants and full-service spa

Photo gallery for The Okura Tokyo

Exterior
Interior
Property entrance
In-room safe, desk, blackout curtains, soundproofing
Sauna, steam room, 1 treatment room, massages

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
The current price is AU$1,098
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001
  • Tokyo Tower
    ‪15 min walk‬
  • Tokyo Imperial Palace
    ‪2 min drive‬
  • Tokyo Dome
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

Heritage Room Bath with view Twin Balcony (Breakfast & Club Lounge Access) Junior Suite 60sqm

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
  • City view
  • 60 sq m
  • Sleeps 2
  • 2 Single Beds

Club Suite Twin (Breakfast & Club Lounge Access) 106sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
  • City view
  • 106 sq m
  • Sleeps 2
  • 2 Single Beds

Heritage Room Bath with view King Balcony (Breakfast & Club Lounge Access) Junior Suite 60sqm

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
  • City view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view Twin 48sqm

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
  • City view
  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

Prestige Corner King 56sqm

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
  • City view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Prestige Room Twin 48sqm

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
  • City view
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

Club Suite King (Breakfast & Club Lounge Access) 106sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
  • City view
  • 106 sq m
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view King 48sqm

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
  • City view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Club Suite Twin (Breakfast & Club Lounge Access) 96sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
  • City view
  • 96 sq m
  • Sleeps 2
  • 2 Single Beds

Heritage Room Twin (No club lounge access, No heritage benefit) Junior Suite 60sqm

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
Bidet
  • City view
  • 60 sq m
  • Sleeps 2
  • 2 Single Beds

Heritage Room Bath with view Twin (No club lounge access, No heritage benefit) Junior Suite 60sqm

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
Bidet
  • City view
  • 58 sq m
  • Sleeps 2
  • 2 Single Beds

Heritage Room Bath with view King (No club lounge access, No heritage benefit) Junior Suite 60sqm

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
Bidet
  • City view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Heritage Room King (No club lounge access, No heritage benefit) Junior Suite 63sqm

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
Bidet
  • City view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Club Room Bath with view Twin (Breakfast & Club Lounge Access) 48sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
  • City view
  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

Club Corner Twin (Breakfast & Club Lounge Access) 56sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
  • City view
  • 56 sq m
  • Sleeps 2
  • 2 Single Beds

Heritage Room Twin (Breakfast & Club Lounge Access) Junior Suite 60sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • City view
  • 60 sq m
  • Sleeps 2
  • 2 Single Beds

Heritage Suite King (Breakfast & Club Lounge Access) 120sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
  • City view
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

Heritage Room Bath with view King (Breakfast & Club Lounge Access) Junior Suite 60sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • City view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Prestige Corner Twin 56sqm

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
  • City view
  • 56 sq m
  • Sleeps 2
  • 2 Single Beds

Heritage Suite Twin with Balcony (Breakfast & Club Lounge Access) 120sqm

Highlights

Balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
  • City view
  • 120 sq m
  • Sleeps 2
  • 2 Single Beds

Heritage Room, King Non-smoking (Breakfast&Club Lounge Access&Minibar free) Junior Suite

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
  • City view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Heritage Suite Twin (Breakfast & Club Lounge Access) 120sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
  • City view
  • 120 sq m
  • Sleeps 2
  • 2 Single Beds

Club Room Twin (Breakfast & Club Lounge Access) 48sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
  • City view
  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

Club Room Bath with view King (Breakfast & Club Lounge Access) 48sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
  • City view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Heritage Room Bath with view Twin (Breakfast & Club Lounge Access) Junior Suite 60sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • City view
  • 60 sq m
  • Sleeps 2
  • 2 Single Beds

Heritage Room King (Breakfast & Club Lounge Access) Junior Suite 63sqm

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
  • City view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view King Upper floor 48sqm

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
  • City view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Prestige Room Bath with view Twin Upper floor 48sqm

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
  • City view
  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

Prestige Room Twin Upper floor 48sqm

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
  • City view
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

Ambassador Suite (Breakfast & Club Lounge Access) 137sqm

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
  • City view
  • 137 sq m
  • Sleeps 2
  • 2 Single Beds

Royal Suite (Breakfast & Club Lounge Access) 201sqm

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
  • City view
  • 201 sq m
  • Sleeps 4
  • 2 Single Beds

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About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at The Okura Tokyo. Within a 30-minute stroll, you'll find Tokyo Tower and Tokyo Imperial Palace. Highlights at this hotel include 5 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include massages along with access to the sauna. The fine-dining restaurant, Yamazato, serves Japanese cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna and pool loungers. 32292 square feet (3000 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of airport pick-up service. .With a stay at this 5-property class Minato hotel, you'll be 4.6 km (2.8 mi) from Shinjuku Gyoen National Garden and 4.8 km (3 mi) from Yoyogi Park.

What's nearby

  • Tokyo Tower - 15 min walk - 1.3 km
  • Tokyo Midtown - 19 min walk - 1.6 km
  • Tokyo Imperial Palace - 2 min drive - 2.3 km
  • Tokyo Dome - 6 min drive - 6.3 km
  • Shinjuku Gyoen National Garden - 10 min drive - 9.5 km

Getting around

  • Kamiyacho Station - 6 min walk
  • Shimbashi Station - 20 min walk
  • Tokyo (NRT-Narita Intl.) - 62 min drive

Restaurants

  • ‪Lobby Bar - ‬6 min walk
  • ‪桃花林 - ‬1 min walk
  • ‪すき家 - ‬2 min walk
  • ‪スターライト - ‬1 min walk
  • ‪Tully's Coffee - ‬3 min walk

About this property

The Okura Tokyo

Luxury hotel with 5 restaurants and full-service spa
The Okura Tokyo offers its guests a full-service spa, an indoor pool, and a sauna. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury The Okura Tokyo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 508 guestrooms or units
  • 41 levels
  • 2 buildings
  • 5 dining venues
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 2019
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
The Okura Tokyo offers 508 accommodations with espresso makers and a safe. Flat-screen televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 6,500 for adults and JPY 6,500 for children
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Nouvelle Epoque
  • Orchid
  • Sazanka
  • Toh-Ka-Lin
  • Yamazato

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (32,292 square foot of space)

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The listed facilities fee applies to children ages 4-11 for access to the club lounge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

The listed children's breakfast fee is charged per child, per day for children under 12 booked in breakfast inclusive rate plans.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 6500 for adults and from JPY 6500 for children
  • Airport shuttle fee: JPY 61000 per vehicle (maximum occupancy 2)
  • Rollaway bed fee: JPY 12650.0 per night
  • Facilities fee: JPY 4500 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Okura Tokyo Hotel
Okura Hotel
Okura Tokyo
The Okura Tokyo Hotel
The Okura Tokyo Tokyo
The Okura Tokyo Hotel Tokyo
The Okura Tokyo (Open on September 12 2019)

Frequently asked questions

What is the cancellation policy at The Okura Tokyo?

The Okura Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Okura Tokyo?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at The Okura Tokyo on 30 Apr 2025 start from AU$1,098.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Okura Tokyo?

Yep, The Okura Tokyo has a free self car park. Onsite parking is limited.

Are there any beaches close to The Okura Tokyo?

The closest beach to The Okura Tokyo is Odaiba Beach Park (5 km).

Is there a spa on site at The Okura Tokyo?

Yep, there is an onsite spa at The Okura Tokyo. It has a steam room and a sauna. You'll enjoy services like massages.

Does The Okura Tokyo have a pool?

The Okura Tokyo has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Okura Tokyo?

The Okura Tokyo features a full-service spa, an indoor pool and 5 restaurants.

Is The Okura Tokyo family-friendly?

You bet! With amenities such as an indoor pool, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that The Okura Tokyo is a hit with families.

Does The Okura Tokyo serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at The Okura Tokyo?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Okura Tokyo?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Okura Tokyo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Okura Tokyo?

No, only service animals are allowed.

The Okura Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 533 out of 615 reviews
Rating 8 - Good. 54 out of 615 reviews
Rating 6 - Okay. 11 out of 615 reviews
Rating 4 - Poor. 11 out of 615 reviews
Rating 2 - Terrible. 6 out of 615 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best value in Tokyo.
I've stayed at many top-class hotels in Asia. This hotel is on my list of top 3 hotels I've stayed. Up to par with Ritz Tokyo which I stayed twice in the past. The rooms are clean and larger than most others. Every member of the staff was eager to help you. They always go out of their way to make sure you are taken care of. If you are looking for the best hotel experience, look no further. You won't be disappointed. This will be my go-to hotel in Tokyo from now on.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sang Hoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect ever for all aspect! My dream place for tokyo!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Okura Tokyo was fantastic. It maintains its iconic status and background, while still being extremely understated and welcoming. It ranks among the best luxury hotels I have stayed at, and I will definitely be coming back again when I get a chance. Thanks for an amazing stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around fantastic refuge in Tokyo
Such a beautiful hotel, with impeccable service. The breakfast was fantastic. We love the lap pool.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jean-Seok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is probably one of the best hotels in Tokyo. It is located at a very safe neighborhood given that there is the US embassy residence in front of the hotel. However, it was not that pedestrian-friendly because it is located on the top of the hill.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
things which can be improved
1. the air condition was very loud, even at Low fan mode. 2. The gym and public shower open from 6am to 10pm. Which i personally think is a bit too late (to open) and too early (to close); I don’t think having a staff stationed at the gym all the time is necessary to be honest. 3. Very limited room dining option
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel S

Stayed 5 nights in Dec 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the style of the hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Dalila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at The Okura twice in 2024 and I loved it both times! The staff are so kind and helpful, the breakfast options are always delicious, the rooms are so clean and beautifully designed along with the rest of the property. It's always a pleasure to stay at The Okura.
Stayed 5 nights in Dec 2024

10/10 Excellent

Eric Michel Francis, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
This would be my 3rd time staying at The Okura Tokyo. It’s not just a hotel, it’s an experience and the level of customer service is unparalleled. The amenities are fully loaded. Situated right across the U.S embassy. I highly recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Service is incredible
Stayed 10 nights in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Eriko

Stayed 1 night in Nov 2024

10/10 Excellent

Liyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary service started from helpful concierge team when arrived. Decent room space with nice Tokyo skyline view, room facilities are handy and well maintained, top class cleanness.
Stayed 2 nights in Nov 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Roberto, Nashville

Liked: Cleanliness, property conditions & facilities
The balcony room at the newer The Okura Heritage is stunning, with the best of amenities. The staff is hit and miss, while some are old school polite, many of them gave me the impression they did not like American guests, as the responded quite differently to the Japanese guests. The breakfast is slightly below average with limited options. I absolutely savor Japanese cuisine and found the recommended set menu at the Yamazato restaurant quite laking. However, the staff was wonderful and the view onto the garden nice. I would stay here again because of the rooms and simply accept that the overall politeness has faded over the years, or American tourists are tolerated, at best.
Stayed 4 nights in Nov 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okura Tokyo is my favorite hotel in Japan. The service is flawless, and the rooms are five-star quality. Since there are so many foreign embassies in the area, and the staff speaks English exceptionally, I think that foreigners will feel especially welcome. I strongly recommend a room with a bath view. Most other five-star hotels don't even offer these.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Love it, will recommend
Stayed 2 nights in Nov 2024

8/10 Good

jean, beverly hills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from shopping
Stayed 2 nights in Oct 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The okura is my favorite hotel in the world!
Stayed 2 nights in Nov 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with impeccable service, the staff went above and beyond to ensure we had a great stay. The hotel is beautiful and was a very quiet place to relax after busy days exploring Tokyo, and our room was spacious, spotlessly clean and very comfortable with amazing views. The breakfast buffet was also excellent. Would definitely recommend if you want a special stay in Tokyo!
Stayed 4 nights in Oct 2024

10/10 Excellent

ngozi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!
Stayed 3 nights in Oct 2024