Ratings based on 178 Verified Reviews

Real reviews from guests who’ve stayed
2.2 out of 5
2.2 Room cleanliness
3.1 Service & staff
2.2 Room comfort
1.9 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
2 out of 5
by A verified traveller

Posted 17 Sep. 2024 on Expedia
It seemed like it is about to close down. It was uncared for and was missing things like drinking cups and a wastebasket.
Comment from Hotel Management
19 Oct. 2024 by Super 8 Millbury, Hotel Management
Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet your expectations, and we appreciate your comments about the condition of the property and missing amenities. We are currently working on making improvements to our facilities, and your feedback is invaluable in helping us prioritize our efforts. We hope that you will consider staying with us again and give us an opportunity to provide a better experience.
4 out of 5
by A verified traveller

Posted 17 Sep. 2024 on Expedia
Comment from Hotel Management
19 Oct. 2024 by Super 8 Millbury, Hotel Management
Thank you for your review! We’re glad to hear that you had a positive experience, and we appreciate your feedback. If there are any specific areas you think we could improve, we’d love to hear from you. We hope to see you again soon!
3 out of 5
by A verified traveller

Posted 7 Sep. 2024 on Hotels
Comment from Hotel Management
19 Oct. 2024 by Super 8 Millbury, Hotel Management
Thank you for your feedback. We’re glad that your stay was satisfactory, but we understand there may be areas where we can improve. If there are specific suggestions you have, please feel free to share them with us. We hope you’ll consider visiting us again, and we will strive to make your next stay even more enjoyable.
1 out of 5
by A verified traveller

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Posted 3 Sep. 2024 on Hotels
There were abandoned automobiles in the parking lot with flat tires. The outside trashcans were overflowing. The grass/landscape had not been addressed in a long time. The windows in the office/front desk looked horrible. Can light fixtures were coming out of the ceiling in our room above the jetted tub. One small trash can for the whole room. Three pillows for a king bed. All of the furniture had chips of paint. The room smelled of old cigarettes. On a positive note, the microwave and refrigerator were both clean. We didn't have any bugs, dead or alive. All of this for $ 143. Who could stay for more than one night?
Comment from Hotel Management
19 Oct. 2024 by Super 8 Millbury, Hotel Management
We’re sorry to hear that your experience with us was not as expected. We take your concerns seriously, and we apologize for the condition of the exterior and room amenities. The issues you mentioned regarding cleanliness, maintenance, and appearance are not up to our standards, and we are actively working on addressing these problems. We appreciate your recognition of the clean microwave and refrigerator, and we are committed to improving every aspect of our guest experience. We hope you might give us another chance to provide a better stay in the future.
5 out of 5
by A verified traveller

Posted 27 Aug. 2024 on Expedia
It was clean and very quiet.
Comment from Hotel Management
29 Aug. 2024 by Super 8 Millbury, Hotel Management
Thank you for your great review, Wade! We’re glad to hear that you found the property clean and quiet. We appreciate your feedback and look forward to welcoming you back in the future.
5 out of 5
by A verified traveller

Posted 24 Aug. 2024 on Expedia
It’s quiet and peaceful
Comment from Hotel Management
26 Aug. 2024 by Super 8 Millbury, Hotel Management
Thank you for your kind words, Jose! We’re glad you found our property quiet and peaceful. We hope to welcome you back for another relaxing stay soon.
4 out of 5
by A verified traveller

Posted 22 Aug. 2024 on Expedia
The property itself is a bit shabby but I enjoyed my stay. Quiet Area, Clean Room, Comfy bed and cable. Sweet!
Comment from Hotel Management
26 Aug. 2024 by Super 8 Millbury, Hotel Management
Thank you for your feedback, Carlos! We’re happy to hear you enjoyed the quiet area, clean room, and comfortable bed. We appreciate your understanding about the property’s condition and are working on improvements. We look forward to hosting you again!
4 out of 5
by A verified traveller

Posted 17 Aug. 2024 on Hotels
Comment from Hotel Management
19 Aug. 2024 by Super 8 Millbury, Hotel Management
Thank you for your review, Andrew! We're glad you had a good experience with us. We hope to welcome you back soon.
5 out of 5
by A verified traveller

Posted 11 Aug. 2024 on Hotels
Very wonderful. Very kind and courteous. Room was very amazing. Very clean.
Comment from Hotel Management
19 Aug. 2024 by Super 8 Millbury, Hotel Management
Thank you, Chris, for your wonderful review! We’re thrilled to hear you enjoyed your stay. We look forward to hosting you again!
4 out of 5
by A verified traveller

Posted 11 Aug. 2024 on Expedia
Richard at the front desk was wonderful! Very nice and helpful!
Comment from Hotel Management
19 Aug. 2024 by Super 8 Millbury, Hotel Management
Thank you for your kind words, Alaire! We’re glad to hear Richard made your stay enjoyable. We’ll be sure to pass on your compliments to him.