8/10 Good
Travis
Travelled with family
11 Nov 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were a bit dated, but adequate. Beds and bedding were comfortable. Showers need some faucet updating. Carpets in rooms and hallways need some deep cleaning. Card locks on all exterior doors are deactivated, but we otherwise had no security concerns as the location of the property is a bit remote. TV channel options were abundant. Parking was always available. Breakfast is the usual, but average to above average in taste/quality and staff were great. Front end staff were very helpful. Cleaning staff not friendly at all aside from a nice young man who was collecting soiled laundry. Atrium rooms were really loud, but staff moved us no issues once we asked. Major issue we had was a horrible odor from an adjacent room that made the trip through the hallway nauseating for the entirely of our stay. Smelled like a rotting animal. After a day or so, the odor started coming into our room and a towel had to be wedged under the door to
help prevent it. Hopefully that issue can be figured out by the staff as it was really bad.
Travis
Stayed 4 nights in Nov 2024