Ratings based on 487 Verified Reviews
Real reviews from guests who’ve stayed
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 1 Nov. 2024
The room was big and airy. It was well equipped and clean. My only concern was that we arrived at 5.35pm and the office closed at 5.30pm. We then had to contact the out of hours number to arrange our room.
Comment from Hotel Management
11 Nov. 2024 by Reception Team , Hotel Management
Hi Brian,Thank you for your lovely complements in regards to our room! We are glad to hear that you found this to be spacious and bright and airy, as we have worked hard to ensure that our rooms do not feel like a "shoebox room" and instead have extra large windows to let as much light and air in. In regards to our reception hours, we do close at 5:30pm - however, all guests are contacted prior to this to arrange a late check in without them contacting the after hours team. The only reason you would not have been contacted is if you provide incorrect or incomplete contact details, or you have declined our calls. Unfortunately by 5:35pm, our phones have diverted to the after hors team, and staff are on their way home, so I am glad that our after hours team could be of service to you.Kind regards,Emma, Reception Supervisor
by A verified traveller
Posted 1 Nov. 2024
Our room was very nice and bed comfortable. It was very quiet. Disappointed that restaurant wasn’t open as it’s only open a few nights a week
Pool was small but nice in
Comment from Hotel Management
11 Nov. 2024 by Reception Team, Hotel Management
Hi Angus,Thank you for taking the time to provide us with some online feedback regarding your recent stay here with us. We are so happy to hear that you found our rooms to be comfortable and quiet, as we do strive to maintain that home-away-from-home feel in every aspect of our rooms. In regards to our restaurant, as advertised on our listing this is only open Monday to Thursdays and we apologise that you missed this when booking.Kind Regards,Emma, Reception Supervisor
by A verified traveller
Posted 14 Oct. 2024
The room was nice and quiet.
Comment from Hotel Management
16 Oct. 2024 by Reception , Hotel Management
Hi John,Thank you for your kind review of your stay with us, we are so happy to hear that we were a comfortable and quiet location for you and we look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor
by A verified traveller
Posted 10 Oct. 2024
The room had everything I needed and the bed was very comfortable. The communication with staff was fantastic. I'd have to say the only negative I have was the price, other than that I would definitely stay again.
Comment from Hotel Management
11 Oct. 2024 by Reception Team , Hotel Management
Hi Grace,Thank you for taking the time to provide us with some online feedback regarding your recent stay with us here at Athena Motel Apartments. We are so happy to hear that we could provide you with everything that you could need for your stay, and that you have a positive and friendly experience with our staff. Athena Motel Apartments is one of the cheapest 4.5 star motels in Toowoomba, and we always suggest that guests contact us in regards to booking to get the best price possible.Kind Regards,Emma, Reception Supervisor
by A verified traveller
Posted 5 Oct. 2024
Great for an overnight stay
Comment from Hotel Management
11 Oct. 2024 by Reception , Hotel Management
Hi Angela,Thank you for your lively feedback! We look forward to seeing you in your future travels to Toowoomba.Kind Regards,Emma, Reception Supervisor
by A verified traveller
Posted 2 Oct. 2024
Liked all the above. The only drawback was the soft mattress in our unit
Comment from Hotel Management
11 Oct. 2024 by Reception Supervisor , Hotel Management
Hi Samuel,Thank you for your kind review, we are so happy to see that you enjoyed your stay! In regards to our mattresses, we do understand that this is a personal expectation, and while it may be too soft for yourself, it may be too hard for others. We thank you again for your feedback and wish you safe travels.Kind Regards,Emma, Reception Supervisor
by A verified traveller
Posted 26 Sep. 2024
Comment from Hotel Management
26 Sep. 2024 by Reception , Hotel Management
Hi James,Thank you for your lovely review, we look forward to seeing you in your future travels to Toowoomba!Kind regards,Emma, Reception Supervisor
by A verified traveller
Posted 17 Aug. 2024
everything you need in a room.
Comment from Hotel Management
23 Aug. 2024 by Reception , Hotel Management
Hi Mary,Thank you for your lovely review we look forward to seeing you in your future travels to Toowoomba!Kind Regards,Emma, Reception Supervisor
by A verified traveller
Posted 11 Aug. 2024
Will be using here again
Comment from Hotel Management
12 Aug. 2024 by Reception Team , Hotel Management
Hi Agnes,Thank you for your lovely review we look forward to seeing you in your next visit to Toowoomba.Kind Regards,Emma, Reception Supervisor
by A verified traveller
Posted 25 Jul. 2024
Great property, lovely people. Very accommodating...
Comment from Hotel Management
25 Jul. 2024 by Athena Motel Apartments , Hotel Management
Hi Marty, Thank you for your 5/5 review. We are pleased to hear our staff were lovely and very accommodating. We hope to see you again in your future travels to Toowoomba. Kind Regards, Kasey, Reception.