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Sheraton Parkway Toronto North Hotel & Suites

4.0 star property
Eco-certified hotel connected to the convention centre in Richmond Hill with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Parkway Toronto North Hotel & Suites

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lobby
Fitness studio
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Room service
The price is AU$204
includes taxes & fees
26 Dec - 27 Dec

Explore the area

Map
600 Highway 7, Richmond Hill, ON, L4B 1B2
  • Seneca College - Markham Campus
    15 min walk
  • First Markham Place
    4 min drive
  • Flato Markham Theatre
    6 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    25 min drive

Room options

View all photos for Club Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Parkway Hotel Toronto North

Pool
Hot tub
Spa
Pet-friendly
4.2 out of 5, Very good, (1846)
The price is AU$151
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Best Western Parkway Hotel Toronto North

About the area

Richmond Hill

At Sheraton Parkway Toronto North Hotel & Suites, you'll be connected to the convention centre and 1.1 km (0.7 mi) from Splitsville Richmond Hill. Highlights at this eco-friendly hotel include 3 restaurants, 2 indoor swimming pools and a full-service spa. .A day of pampering can include massages and facials. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, Hot tub, steam room and seasonal outdoor swimming pool. 31000 square feet (2880 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Richmond Hill hotel include Uplands Golf Club and Fairview Mall.

What's nearby

  • First Markham Place - 4 min drive
  • Fairview Mall - 8 min drive
  • Markham Pan Am Centre - 8 min drive
  • Vaughan Mills Mall - 16 min drive
  • Canada's Wonderland - 18 min drive

Getting around

  • Langstaff Station - 5 min drive
  • Don Mills Station - 7 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 25 min drive

Restaurants

  • ‪Congee Queen 皇后名粥 - ‬6 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cafe Bon Bon - ‬5 min walk
  • ‪Deer Garden Signatures Richmond Hill - ‬5 min walk
  • ‪Duo Patisserie and Cafe - ‬6 min walk

About this property

Sheraton Parkway Toronto North Hotel & Suites

Eco-certified hotel connected to the convention centre in Richmond Hill with 3 restaurants
As a guest of Sheraton Parkway Toronto North Hotel & Suites, you'll find a full-service spa, 2 indoor swimming pools, a health club, and Access to hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 31000 square feet (2880 square metres) and includes a conference centre. A seasonal outdoor pool, a steam room, and multilingual staff are also featured at the eco-certified Sheraton Parkway Toronto North Hotel & Suites. Self parking is free.

This 4-star Richmond Hill hotel is smoke free.

  • 312 guestrooms or units
  • 10 levels
  • 3 dining venues
  • Conference rooms
  • 31000 sq ft of conference space
  • 2880 sq. m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sheraton Parkway Toronto North Hotel & Suites offers 312 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch LED televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include massages and facials. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25.98 for adults and CAD 14.68 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Racquetball/squash
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Fenced pool
  • Free cot
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (31,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per night, plus a deposit of CAD 150.00 per stay
  • Maximum 2 pets
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 25.98 for adults and from CAD 14.68 for children
  • Pet deposit: CAD 150.00 per stay
  • Pet fee: CAD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night
  • Credit card charges are subject to a surcharge of 2.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open on 20 May and close on 18 September.
  • Pool access available from 6:30 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Markham Sheraton
Sheraton Markham
Sheraton Markham Toronto
Sheraton Parkway
Sheraton Parkway Markham
Sheraton Parkway Toronto Markham
Sheraton Parkway Toronto Markham Hotel
Sheraton Parkway Toronto Markham Hotel Richmond Hill North
Sheraton Parkway Toronto North Richmond Hill Markham
Sheraton Toronto Markham
Sheraton Parkway Toronto North Richmond Hill Markham Hotel
Sheraton Parkway Toronto North Hotel Richmond Hill
Sheraton Parkway Toronto North Hotel
Sheraton Parkway Toronto North Richmond Hill
Sheraton Parkway Toronto North
Sheraton Richmond Hill
Richmond Hill Sheraton
Sheraton Parkway Toronto North Richmond Hill Ontario
Sheraton Hotel Richmond Hill
Sheraton Parkway Toronto North Richmond Hill / Markham
Sheraton Parkway Toronto North Hotel & Suites Hotel
Sheraton Parkway Toronto North Hotel & Suites Richmond Hill

Frequently asked questions

What is the cancellation policy at Sheraton Parkway Toronto North Hotel & Suites?

Sheraton Parkway Toronto North Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Parkway Toronto North Hotel & Suites?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Sheraton Parkway Toronto North Hotel & Suites on 26 Dec 2024 start from AU$203.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Parkway Toronto North Hotel & Suites?

Yep, Sheraton Parkway Toronto North Hotel & Suites has a free self car park.

Are there any beaches close to Sheraton Parkway Toronto North Hotel & Suites?

The closest beach to Sheraton Parkway Toronto North Hotel & Suites is Scarborough Crescent Park (19.4 km).

Is there a spa on site at Sheraton Parkway Toronto North Hotel & Suites?

Yep, there is an onsite spa at Sheraton Parkway Toronto North Hotel & Suites. You'll enjoy services like facials.

Does Sheraton Parkway Toronto North Hotel & Suites have a pool?

Sheraton Parkway Toronto North Hotel & Suites has 2 indoor swimming pools and a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 6:30 AM to 11:00 PM (Seasonal outdoor pool open from May 20 to September 18).

What luxury perks are available at Sheraton Parkway Toronto North Hotel & Suites?

Sheraton Parkway Toronto North Hotel & Suites features 2 indoor pools, a full-service spa and a health club. All guestrooms come with pillowtop beds and premium bedding.

What makes Sheraton Parkway Toronto North Hotel & Suites a romantic place to stay?

1 hot tub and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Parkway Toronto North Hotel & Suites.

Is Sheraton Parkway Toronto North Hotel & Suites family-friendly?

You bet! With amenities such as 2 indoor pools and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Parkway Toronto North Hotel & Suites is a hit with families.

Does Sheraton Parkway Toronto North Hotel & Suites serve breakfast?

Sure does, buffet breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Parkway Toronto North Hotel & Suites?

No, Sheraton Parkway Toronto North Hotel & Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Parkway Toronto North Hotel & Suites?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Parkway Toronto North Hotel & Suites?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Parkway Toronto North Hotel & Suites?

Furry friends are welcome at Sheraton Parkway Toronto North Hotel & Suites, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets.

Sheraton Parkway Toronto North Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1066 reviews" "
Rating 8 - Good. 242 out of 1066 reviews" "
Rating 6 - Okay. 87 out of 1066 reviews" "
Rating 4 - Poor. 49 out of 1066 reviews" "
Rating 2 - Terrible. 45 out of 1066 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marjolein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the wrong night. Reception facilitated a switch to the correct night at no charge which was very much appreciated.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Aug 2024

8/10 Good

SAMIR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Chung

Nice stay
Stayed 3 nights in Sep 2024

8/10 Good

Stevan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. No microwave or hair dryer which we thought strange. But very comfortable beds.
Stayed 3 nights in Sep 2024

10/10 Excellent

TAEHEE

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
It was really great
Stayed 1 night in Sep 2024

10/10 Excellent

Weihang

Stayed 2 nights in Aug 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 2 nights in Sep 2024

4/10 Poor

Barry

Business traveller
Disliked: Property conditions & facilities
Had no water, due to water leak repair in parking lot. unable to shower or wash until repaired 24 hrs later. Air conditioning did not work in room for two of my 5 night stay Parking lot was always full .
Stayed 5 nights in Sep 2024

10/10 Excellent

Christian

Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Business traveller
Liked: Staff & service, amenities
or two days no room cleaning two days...
Stayed 4 nights in Sep 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept well, room was clean and checkin was seamless, thank you for the stay!
Stayed 1 night in Sep 2024

8/10 Good

Jeanny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff and the attentiveness . I was upgraded to the club level and the room was very comfortable . They should fix the docking station in room 996 York building. Its not working
Stayed 3 nights in Sep 2024

6/10 Okay

QIONG MAY

Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Lac

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
My room is not clean. Even I saw a poop on a carpet.
Stayed 1 night in Sep 2024

8/10 Good

Sophie

Stayed 1 night in Aug 2024

10/10 Excellent

TszYan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is helpful. Safety. Many different restaurants around there.
Stayed 8 nights in Aug 2024

8/10 Good

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All and all the place was very nice, starbucks was a huge plus, room service, breakfast buffet was excellent. The pool was too far away for a disabled person because at the time of our stay the only pool working was the one shared with Best Western and it was a long walk. The only problem i had was this: we moved the chair to make space for our crib, and i found a piece of garbage, it was an empty wrapper of "something"...yeah...we will not be staying again, i expected more from the cleanliness aspect of a 4star place. I understand that its not policy for the housekeeping to move the furnishings but maybe they should sometimes, because you never know whats under there... perhaps next time it will be underwear lol
Stayed 2 nights in Aug 2024

8/10 Good

HOI YI HILARY

Liked: Cleanliness, staff & service, property conditions & facilities
Overall bot bad
Stayed 4 nights in Aug 2024