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The Ritz-Carlton, Toronto

5.0 star property
Luxury Toronto hotel in Downtown Toronto with a full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Toronto

Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Indoor pool
Gastropub
City view
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Spa
  • Pet-friendly
The price is AU$755
includes taxes & fees
24 Jan - 25 Jan

Explore the area

Map
181 Wellington St W, Toronto, ON, ON M5V 3G7
  • Princess of Wales Theatre
    ‪4 min walk‬
  • Metro Toronto Convention Centre
    ‪5 min walk‬
  • Royal Alexandra Theatre
    ‪6 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪11 min drive‬

Room options

View all photos for Family Suite, 1 Double Bed, Lake View

LCD TV, DVD player, iPod dock, first-run films

Family Suite, 1 Double Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
  • Lake view
  • Sleeps 8
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking (Terrace)

Room, 1 King Bed, Non Smoking (Terrace)

Room, 1 King Bed, Non Smoking (Terrace)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

LCD TV, DVD player, iPod dock, first-run films

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

LCD TV, DVD player, iPod dock, first-run films

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Tower

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Corner

Club Suite, 1 Bedroom, Non Smoking, Corner | Lounge

Club Suite, 1 Bedroom, Non Smoking, Corner

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
HDTV
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Tower

Club Suite, 1 King Bed, Tower | Living room

Club Suite, 1 King Bed, Tower

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 224 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Non Smoking

Signature Suite, 1 Bedroom, Non Smoking | Living room

Signature Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed (View)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 Double Bed (View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living area

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 84 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Tower

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

The St. Regis Toronto

Pool
Spa
Pet-friendly
Free WiFi
4.7 out of 5, Exceptional, (1001)
The price is AU$1,140
for 1 room
includes taxes & fees
4 Feb - 5 Feb
The St. Regis Toronto

About the area

Toronto

A luxury stay in the heart of Toronto awaits you at The Ritz-Carlton, Toronto, a recipient of the prestigious Conde Nast Gold List award in 2013. Within just a 10-minute stroll, you'll find Rogers Centre and CN Tower. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Spa myBlend can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The restaurant, TOCA, serves Italian cuisine and is open for lunch and dinner. EPOCH Bar & Kitchen is the hotel's own gastropub. Enjoy the gym and sauna as well as access to bike hire. Plus you'll find free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Full breakfast is available on weekdays between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Downtown Toronto hotel include Ripley's Aquarium of Canada and Scotiabank Arena.

What's nearby

  • Rogers Centre - 6 min walk
  • CN Tower - 6 min walk
  • Ripley's Aquarium of Canada - 8 min walk
  • Scotiabank Arena - 10 min walk
  • CF Toronto Eaton Centre - 16 min walk

Getting around

  • King St West at John St East Side Stop - 4 min walk
  • Union Station - 8 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 11 min drive

Restaurants

  • ‪Boston Pizza - ‬3 min walk
  • ‪The Pint Public House - ‬5 min walk
  • ‪Scaddabush Italian Kitchen & Bar - ‬3 min walk
  • ‪Minami - ‬4 min walk
  • ‪Mofer Coffee - ‬3 min walk

About this property

The Ritz-Carlton, Toronto

Luxury Toronto hotel in Downtown Toronto with a full-service spa
The Ritz-Carlton, Toronto offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A sauna, spa services, and a library are also featured at the luxury The Ritz-Carlton, Toronto. Parking is available for a fee.

This 5-star Toronto hotel is smoke free.

  • 1 building
  • 263 guestrooms or units
  • 20 levels
  • Conference rooms
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 2011
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Ritz-Carlton, Toronto offers 263 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. LCD televisions come with premium cable channels, first-run films and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa myBlend has 16 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The Ritz-Carlton, Toronto is listed in the 2013 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

Arabic, Belarusian, Bulgarian, Chinese (Mandarin), Croatian, Czech, English, Farsi, Filipino, French, German, Greek, Hebrew, Hindi, Hungarian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Thai, Ukranian, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (CAD 70 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 38 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • EPOCH Bar & Kitchen
  • LANO
  • TOCA

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet (75 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • First-run films
  • IPod dock
  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 38 to 45 per person
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel Toronto
Ritz-Carlton Toronto
Toronto Ritz-Carlton
Ritz-Carlton Toronto Hotel
Ritz-Carlton Toronto Hotel Toronto
The Ritz Carlton Toronto

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Toronto?

The Ritz-Carlton, Toronto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Toronto?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Toronto on 24 Jan 2025 start from AU$754.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Toronto?

Yep, The Ritz-Carlton, Toronto has valet parking with in/out privileges for CAD 70 per day.

Are there any beaches close to The Ritz-Carlton, Toronto?

The closest beach to The Ritz-Carlton, Toronto is Sugar Beach (1.6 km).

Is there a spa on site at The Ritz-Carlton, Toronto?

Yep, Spa myBlend is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does The Ritz-Carlton, Toronto have a pool?

The Ritz-Carlton, Toronto has a pool and an indoor pool. The pool is open 6:30 AM to 9:00 PM.

What luxury perks are available at The Ritz-Carlton, Toronto?

The Ritz-Carlton, Toronto features a full-service spa, a health club and an indoor pool. All guestrooms come with Frette Italian sheets, deep soaking tubs and pillowtop beds.

What makes The Ritz-Carlton, Toronto a romantic place to stay?

A hot tub and winery tours, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Toronto.

Is The Ritz-Carlton, Toronto family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as highchairs in the guestrooms, it's no surprise that The Ritz-Carlton, Toronto is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, Toronto?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, Toronto serve breakfast?

Yep, full breakfast is available on weekdays from 7:00 AM to 11:30 AM and weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Toronto?

No, The Ritz-Carlton, Toronto does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Toronto?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Toronto?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Toronto?

Cats and dogs are welcome at The Ritz-Carlton, Toronto, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 14 kg per pet.

The Ritz-Carlton, Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 884 reviews" "
Rating 8 - Good. 91 out of 884 reviews" "
Rating 6 - Okay. 38 out of 884 reviews" "
Rating 4 - Poor. 7 out of 884 reviews" "
Rating 2 - Terrible. 20 out of 884 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sofia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Hotel is clean in a convenient location and views were great. We didn’t like the food in the cafe downstairs but the Epoch restaurant was good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great hotel. Top notch.
Stayed 1 night in Oct 2024

10/10 Excellent

Antarrio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very convenient location my wife and I walked just about everywhere this week. Great restaurant surrounding this beautiful hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection as always.
Celebrated my wife’s birthday for two nights. They go above and beyond. Thank you for making it special.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival to departure EVERYTHING was top notch!!!
Stayed 2 nights in Sep 2024

8/10 Good

Kurt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some minor construction going on...Suite was nice. Requested to have them make up the sofa bed when we returned from.a show by 11pm. We got back to room at 11:45 and sofa bed was not made up...so they came right away and made it up. However to apologize they came back 30 minutes later with a giant fruit platter at 1am in the morning!!!! We just wanted to sleep🙄
Stayed 1 night in Jul 2024

10/10 Excellent

Jason, Mars

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, in a very convenient location.
Stayed 3 nights in Sep 2024

8/10 Good

SELENA, LOUISVILLE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little more information at the beginning about the dining, bar options and other amenities would be helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience. Amazing staff (we love you Nikos!), spectacular amenities, perfect location, fabulous dining. We love the Ritz! Will always come back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Mychal Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service. Exactly what you’d expect from the Ritz. Highly recommend. Great staff, very nice rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was everything we expected of a Ritz Carlton. The staff was friendly and accommodating. The room was spacious with outside views our family of 3 adults absolutely loved. Definitely recommend this property
Stayed 4 nights in Aug 2024

8/10 Good

Alasdair, St Johns

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the Ritz, what more is there to say other than it lives up to the reputation.
Stayed 1 night in Aug 2024

10/10 Excellent

Urvibahen, Woodbine

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Friendly Room service Clean The lobby construction was a minus
Stayed 5 nights in Aug 2024

6/10 Okay

Jonathan

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The room was great but there was significant building work going on in the foyer that was very noisy. It spoilt the only breakfast we had in the hotel, and was unpleasant each time we had to walk through.
Stayed 5 nights in Aug 2024

10/10 Excellent

FRANKLIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with most major sites very close
Stayed 5 nights in Aug 2024

6/10 Okay

Frank

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohammad, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Aug 2024

10/10 Excellent

Mohammad, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotel stays I’ve ever had. Hands down. Everything was great. Ritz Carlton makes all the competition look like pretenders.
Stayed 1 night in Aug 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024