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Occidental Torremolinos Playa

4.0 star property
Family-friendly hotel on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Torremolinos Playa

2 outdoor pools
On the beach
Double Room, Terrace, Partial Sea View | View from room
Bar (on property)
Family Room (2x2 Family Interconecting Room)

Reviews

8.2 out of 10

Very good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Gym

Explore the area

Map
Paseo MarĆ­timo, 101, Torremolinos, Malaga, 29620
  • Los Alamos
    2 min walk
  • Chiringuito Mari y Sergio
    3 min walk
  • Torremolinos Station
    6 min drive
  • MĆ”laga (AGP)
    19 min drive

Room options

Family Room, Terrace (Deluxe)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Terrace, Sea View

Double Room, Terrace, Sea View

Double Room, Terrace, Sea View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, Sea View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, Sea View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (3 Adults)

Minibar, in-room safe, individually decorated, individually furnished

Superior Room (3 Adults)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room (1A-2C)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (1A-2C)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room (2A-2C)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (2A-2C)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, Terrace, Partial Sea View

Double Room, Terrace, Partial Sea View

Double Room, Terrace, Partial Sea View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (2A-1C)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (2A-1C)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, Sea View (2 Adults and 1 Child)

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, Sea View (2 Adults and 1 Child)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Family Room

Premium Family Room

Premium Family Room

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, Sea View (1 Adult and 2 Children)

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, Sea View (1 Adult and 2 Children)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Family Room with Garden

Deluxe Family Room with Garden

Deluxe Family Room with Garden

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (2 Adults and 1 Child)

Minibar, in-room safe, individually decorated, individually furnished

Superior Room (2 Adults and 1 Child)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room (Superior)

Family Room (Superior)

Family Room (Superior)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (1 Adult and 2 Children)

Minibar, in-room safe, individually decorated, individually furnished

Superior Room (1 Adult and 2 Children)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room (2x2 Family Interconecting Room)

Family Room (2x2 Family Interconecting Room)

Family Room (2x2 Family Interconecting Room)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
  • 52 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, individually decorated, individually furnished

Family Room

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

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The price is AU$214
for 1 room
includes taxes & fees
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About the area

Torremolinos

A family-friendly stay in Torremolinos awaits you at Occidental Torremolinos Playa. Within steps you'll find Los Alamos and Los Alamos Beach. Highlights at this beachfront hotel include 2 outdoor swimming pools, a restaurant and a poolside bar. .At the hotel's own lounge bar, you can stop for a drink. Spend the day at the beach and enjoy the on-site gym, kids' club and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 8:00 AM and 10:00 AM. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 15-minute drive of this 4-property class Torremolinos hotel include Port of Malaga and Benalmadena Marina.

What's nearby

  • Los Alamos Beach - 19 min walk
  • Bajondillo Beach - 4 min drive
  • Aqualand Torremolinos - 5 min drive
  • Costa del Sol Square - 6 min drive
  • Calle San Miguel - 6 min drive

Getting around

  • Torremolinos Station - 6 min drive
  • Palaciio de los Deportes Station - 7 min drive
  • MĆ”laga (AGP) - 19 min drive

Restaurants

  • ā€ŖRestaurante Puente Real - ā€¬6 min walk
  • ā€ŖLa Palapa Beach Jazba Bar - ā€¬12 min walk
  • ā€ŖVietnam del Sur - ā€¬4 min drive
  • ā€ŖMcDonald's - ā€¬17 min walk
  • ā€ŖLa Playa Summerclub - ā€¬9 min walk

About this property

Occidental Torremolinos Playa

Family-friendly hotel on the beach, with 2 outdoor pools
Some rates at Occidental Torremolinos Playa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Occidental Torremolinos Playa offers its guests 2 outdoor swimming pools, an outdoor tennis court, a waterslide, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Occidental Torremolinos Playa. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Torremolinos hotel.

  • 509 guestrooms or units
  • Deli
  • Kid's club (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Occidental Torremolinos Playa offers 509 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Torremolinos hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (EUR 15 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's club
  • Gym
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
The Full Board rate plan ends with breakfast on the check-out date. The All-Inclusive rate plan ends with snacks after breakfast on the check-out date (no lunch).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Self-parking fee: EUR 15 per day
  • Late check-out fee: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted.Ā For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Smy Costa Sol Hotel Torremolinos
Smy Costa Sol Hotel
Smy Costa Sol Torremolinos
Smy Costa del Sol
Occidental Torremolinos Playa Hotel
Occidental Torremolinos Playa Torremolinos
Occidental Torremolinos Playa Hotel Torremolinos

Frequently asked questions

What is the cancellation policy at Occidental Torremolinos Playa?

Occidental Torremolinos Playa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Occidental Torremolinos Playa?

Yep, Occidental Torremolinos Playa has a self car park for EUR 15 per day.

Are there any beaches close to Occidental Torremolinos Playa?

Yep, Occidental Torremolinos Playa is a short 19-minute walk from Los Alamos Beach.

Does Occidental Torremolinos Playa have a pool?

Occidental Torremolinos Playa has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from April to October.

Does Occidental Torremolinos Playa have a waterslide?

Yep, this property has a waterslide!

What makes Occidental Torremolinos Playa a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Occidental Torremolinos Playa.

Is Occidental Torremolinos Playa family-friendly?

You bet! With amenities such as a children's club, a playground and 2 outdoor pools, it's no surprise that Occidental Torremolinos Playa is a hit with families.

Does Occidental Torremolinos Playa serve breakfast?

You bet, buffet breakfast is on offer daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Occidental Torremolinos Playa?

No, Occidental Torremolinos Playa does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Torremolinos Playa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Occidental Torremolinos Playa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Occidental Torremolinos Playa?

No, only service animals are allowed.

Occidental Torremolinos Playa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 284 out of 705 reviews" "
Rating 8 - Good. 277 out of 705 reviews" "
Rating 6 - Okay. 83 out of 705 reviews" "
Rating 4 - Poor. 40 out of 705 reviews" "
Rating 2 - Terrible. 21 out of 705 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Maria Carolina

Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing staying at Occidental Torremolinos Playa. Great ambience, lovely staff, good variety of food, very clean everywhere and a pretty hotel all round. My sea view room was just perfect and the entertainment in the evenings was fun. Walkable, with easy and quick access to buses and trains made getting around effortless. I would definitely stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

NIR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2024

8/10 Good

Nancy Odile

Stayed 10 nights in Sep 2024

8/10 Good

Irina, Old Bridge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel with a very good food, the only thing is the hotel doesn't have their own beach. Hotel guest need to use paid places that didnā€™t have good umbrellas.
Stayed 5 nights in Sep 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Saba Anthea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

fiona

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

8/10 Good

danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach front. Food and drink quality really good. Spacious hotel. Newer rooms much smaller than the older rooms. Great location close to shops bars restaurants and beachā€¦ breakfast very good we have stayed here twice.
Stayed 7 nights in Mar 2024

10/10 Excellent

Bozana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 5 nights in Aug 2024

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Holiday review
Lovely hotel, fast check in, excellent breakfast, very clean, beautiful pool area, convenient location for the beach and restaurants . Unfortunately the sofa bed in the premium family room was uncomfortable, towels were old. Disappointing pool accommodation, never enough loungers for hotel guests at the pool, the grassy areas catered for the over flow but these loungers were dirty and shabby. For the price of the hotel rooms, these facilities should have been better.
Stayed 5 nights in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Aug 2024

4/10 Poor

Laurian

Travelled with family
Disliked: Amenities, property conditions & facilities
The worst experience we ever had within a summer beach hotel ! the room weā€™ve got for 3,000 ā‚¬ / 8 days was located in the farthest corner of the facilities. the room was very small. The one chair we had in the room we needed to put it in the bathroom just to be able pass from the entrance forward. the ā€œbalconyā€ is exactly 90 cm long and 65 cm wide. Ridiculous ! It was no way to dry our swimming dress, not to speak about drying two beach towels. at arrival, we did not find even a glass with water available in that room. Nothing. the AC was week. The average temp in the room was 27*C. During the nights we had to open the ā€œbalconyā€ door to cool inside. the tap water at the sink was very low debit. the pillows were good for torture, but not to sleep on. Terrible. the wi-fi internet is garbage. Hard to send a picture through. weā€™ve got free towels for beach use. But weā€™ve been told that if we need them washed or replaced, we have to pay. Trying to put our valuable in the safe located in our roomā€™s wardrobe, safe was not locking. When I checked that with Reception, they gloriously announced me that I could only be allowed to use the safe if I pay a 20 ā‚¬ tax. So, for 3,000 ā‚¬, I only rented the room, but not the safe located inside the room. I asked them if I am allowed to use the little empty fridge found in my room or that would bring more taxes?!? Ridiculous. This hotel is only orientated to their profit.
Stayed 8 nights in Jul 2024

6/10 Okay

Hristina

Stayed 7 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, and great location right on the beach. It is an all inclusive resort for most guests there, but not bookings from Hotels.com. The buffet is OK, but not great. The pools are nice, but close between seven and eight at night. Close to the airport, which is convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Bara

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very rude. Upon arrival and check in the staff greeted us with "what do u want". The employees never smile they need a crash course on emotional contagion. The property is below average!!!! There is only 1 restaurant that u can eat at if u r half board. U have to pay for the safe in the room every day which is so cheap!!! U have to pay to replace ur beach towels, again unheard of. They put us in a room next to the restaurant and we could smell fish from the vents. Then when we complained they said they would move us to another room and asked us to prep our bags to check out and move to the other room. Then the staff came back and said sorry the other ppl are getting a late check out they are important people so wait for our call. If u have ever visited the resorts in south america this resort would not be a good option. Not worth the thounsands paid and we went with another family and got 3 rooms which was very expensive. The entertainment was good for kids the Food in the buffet was good sometimes and not so good other times. Disappointing experience.
Stayed 5 nights in Jul 2024

10/10 Excellent

Aumit, Horsham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Bhavini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and comfortable stay
Very good stay and very good service and staff..
Stayed 5 nights in Jul 2024

6/10 Okay

Sara, Ashford

Travelled with partner
Liked: Cleanliness
We stayed for 3 nights at the Occidental Torremolinos Playa building 3, in a double room without sea view. Overall, I thought it was a 3-star hotel, with a good breakfast and dinner option. The air conditioning didn't work during any day. Even though 2 technicians were there to fix it, the air conditioning didn't cool down, it was just a fan. The breakfast has good options and on one of the days I also paid separately for dinner, which I thought was also worth it. The room I stayed in was very large and had a view of the street and pool. The part where I stayed was very silent. It was a little difficult to find the reception, and the hotel has a parking lot, but as the hotel is very large, spaces soon run out and we have to leave the car on the side streets. Safe place and nothing happened to the vehicle.
Stayed 3 nights in Jul 2024

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

6/10 Okay

Raymond

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
STAY AWAY!!!
The hotel in general was OK, but the service and food was terrible. We had an issue with our A/C and called for two days without them sending anyone and when we complained the claimed that they have no record. Then they said our do not disturb sign was up but we got house keeping which does not make sense. Food quality is very subpar. Although they are not a cheap hotel they nickel and dime you. They charge a daily fee to use the in room safe and charge you to get clean pool towels. You are charging almost $500.00 a night for a room, you would think you would not charge for clean towels and a safe.
Stayed 3 nights in Jul 2024

8/10 Good

sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds could be in better conditions
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel - lovely staff - great location
Stayed 4 nights in Jul 2024