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Crowne Plaza Torreon by IHG

4.0 star property
Hotel in Torreón with full-service spa and health club

Photo gallery for Crowne Plaza Torreon by IHG

Bar (on property)
Lobby sitting area
Indoor pool
Exterior
Dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Free airport shuttle
  • Pool
The current price is AU$167
includes taxes & fees
18 Apr - 19 Apr

Explore the area

Map
Boulevard Torreon Matamoros #4050, Torreón, COAH, 27260
  • Revolucion Stadium
    ‪3 min drive‬
  • Torreon Urban Forest
    ‪3 min drive‬
  • Galerías Laguna
    ‪7 min drive‬
  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.)
    ‪9 min drive‬

Room options

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, desk

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Premium bedding
Down duvet
Deep-soaking bath
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Business Lounge Access

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Premium bedding
Down duvet
Deep-soaking bath
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite (Governor)

Premium bedding, down duvets, in-room safe, desk

Suite (Governor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Premium bedding
Down duvet
Deep-soaking bath
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Torreón

Crowne Plaza Torreon by IHG puts you in the centre of Torreón, 2.7 km (1.7 mi) from Revolucion Stadium and 2.9 km (1.8 mi) from Venustiano Carranza Forest Park. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages and facials. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. 15070 square feet (1400 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6 AM and noon. There's also free self parking, along with the convenience of free airport drop-off service. .With a stay at this 4-property class Torreón hotel, you'll be 3.1 km (1.9 mi) from La Laguna Regional Museum and 3.2 km (2 mi) from Torreon Urban Forest.

What's nearby

  • Revolucion Stadium - 3 min drive - 2.6 km
  • Torreon Urban Forest - 3 min drive - 2.9 km
  • Venustiano Carranza Forest Park - 4 min drive - 3.0 km
  • Galerías Laguna - 7 min drive - 7.7 km
  • Plaza Armas de Torreon - 9 min drive - 8.4 km

Getting around

  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.) - 9 min drive

Restaurants

  • ‪Taquería "La Malinche - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Kentucky - ‬4 min walk
  • ‪El Pollo Loco - ‬7 min walk
  • ‪Los Adobes - ‬9 min walk

About this property

Crowne Plaza Torreon by IHG

Hotel in Torreón with full-service spa and health club
Crowne Plaza Torreon by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 15070 square feet (1400 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Crowne Plaza Torreon by IHG. A free shuttle from the hotel to the airport is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Torreón hotel.

  • 1 building
  • 193 guestrooms or units
  • 10 levels
  • Conference rooms
  • 15070 sq ft of conference space
  • 1400 sq. m of conference space
  • Built in 2004
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Crowne Plaza Torreon by IHG offers 193 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. 27-inch plasma televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This Torreón hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board.

The on-site spa has massage/treatment rooms. Services include facials and body treatments.

Languages

English, Spanish

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Lobby lounge

Fiesta Inn Torreon Galerias

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 926 reviews
The price is AU$170
includes taxes & fees
19 Apr - 20 Apr
Fiesta Inn Torreon Galerias

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport drop-off shuttle from 6:00 AM to 8:00 AM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to noon for a fee: MXN 235 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (15,070 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 235 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Torreon
Crowne Plaza Torreon
Torreon Crowne Plaza
Crowne Plaza Torreon Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Torreon by IHG?

Crowne Plaza Torreon by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Torreon by IHG?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Torreon by IHG on 18 Apr 2025 start from AU$164.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Torreon by IHG?

Yep, Crowne Plaza Torreon by IHG has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Crowne Plaza Torreon by IHG?

Yep, there is an onsite spa at Crowne Plaza Torreon by IHG. You'll enjoy heaps of services like facials and body treatments.

Does Crowne Plaza Torreon by IHG have a pool?

Crowne Plaza Torreon by IHG has an indoor pool and a kids' pool.

What luxury perks are available at Crowne Plaza Torreon by IHG?

Crowne Plaza Torreon by IHG features a full-service spa, a health club and an indoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Crowne Plaza Torreon by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Torreon by IHG.

Is Crowne Plaza Torreon by IHG family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free extra beds in the guestrooms, it's no surprise that Crowne Plaza Torreon by IHG is a hit with families.

Are there hot tubs in the rooms at Crowne Plaza Torreon by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Crowne Plaza Torreon by IHG serve breakfast?

Sure does, buffet breakfast is available daily between 6 AM and noon.

Is there a free airport shuttle available at Crowne Plaza Torreon by IHG?

Yep, there's a free shuttle from the hotel to the airport that runs from 6:00 AM - 8:00 AM on request.

Is there a bar or restaurant at Crowne Plaza Torreon by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Torreon by IHG?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Crowne Plaza Torreon by IHG?

No, only service animals are allowed.

Crowne Plaza Torreon by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place.
Stayed 1 night in Dec 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel, winnetka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Eduardo

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great hotel in the past, deteriorating now.
My family has stayed in the Crowne Plaza for over 12 years now and we had always had a great experience, plus the buffet breakfast is incredible. This time we had an issue with water leak behind the toilet, and the hotel were unable to fix it. They claimed to send a “technician” who just flushed and last time just left a coffee paper cup to collect the water. Waking up at night to a flooded bathroom was terrible and the hotel took forever to get me a set of dry towels. Maybe because it was Christmas and they were not fully staffed but seems like calling a real plumber should not have been that hard. There were other signs of deterioration like old hall way carpets, elevators not working and wobbly bathroom faucets. Rethinking if our relationship with this hotel just came to an end.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher, Austin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Edwin

Stayed 7 nights in Nov 2024

10/10 Excellent

Gladys, Santa Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava muy bien todo
Stayed 1 night in Dec 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 9 nights in Dec 2024

10/10 Excellent

Miguel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made us feel very welcomed. Rooms very clean. Over all excellent experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bonito, buen desayuno buffette
Stayed 1 night in Nov 2024

8/10 Good

Eladio

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Nov 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atencion del personal, alimentos muy buenos y las instalaciones aunque se ve que tienen muchos tiempo no estan descuidadas
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice professional courteous. The staff was really kind. Establishment was very clean everything was just really nice specially for my anniversary.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis, Los Angeles

Stayed 2 nights in Oct 2024

6/10 Okay

Rafael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioner makes too much noise.
Stayed 1 night in Nov 2024

4/10 Poor

Karla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very old and not well maintained. Smells funny, it seems it hasnt been renovated in ages. Carpet has holes, floor is dirty.
Stayed 3 nights in Nov 2024

4/10 Poor

Claudia, Baltimore

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall a good deal for the price of the property. I will say that their left elevator did not work and I got stuck twice trying to go to the 5th floor. I usually don't get alarmed by these type of things but this was definitely something that made me very uneasy during my stay.
Stayed 1 night in Oct 2024

8/10 Good

Jorge

Stayed 1 night in Nov 2024

8/10 Good

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room 625: half the electrical outlets not working, No alarm clock, bathtub clogged
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Imbulgoda Nawaratnalange Sujeewa

Business traveller
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jul 2024

8/10 Good

Arturo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Martha

Stayed 1 night in Sep 2024