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Hôtel Héliot, Cosy Places by Charme & Caractère

3.0 star property
Hotel with a restaurant, a quick walk to Place Wilson

Photo gallery for Hôtel Héliot, Cosy Places by Charme & Caractère

Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Standard Room, 2 Single Beds
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Free WiFi
The current price is AU$162
includes taxes & fees
24 May - 25 May

Explore the area

Map
3 Rue Heliot, Toulouse, Haute-Garonne, 31000
  • Capitole de Toulouse
    ‪7 min walk‬
  • Place du Capitole
    ‪8 min walk‬
  • Basilica of Saint-Sernin
    ‪9 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪21 min drive‬

Room options

View all photos for Comfort Double Room

Premium bedding, desk, laptop workspace, blackout curtains

Comfort Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Premium bedding, desk, laptop workspace, blackout curtains

Junior Suite

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

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About the area

Toulouse

Hôtel Héliot, Cosy Places by Charme & Caractère puts you in the heart of Toulouse, within just a 10-minute stroll of Place Wilson and Capitole de Toulouse. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and free newspapers in the lobby. Other amenities include multilingual staff and luggage storage. Cooked-to-order breakfast is available daily between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Toulouse City-Centre hotel include Place du Capitole and Basilica of Saint-Sernin.

What's nearby

  • Place Wilson - 3 min walk - 0.3 km
  • Capitole de Toulouse - 7 min walk - 0.6 km
  • Place du Capitole - 8 min walk - 0.7 km
  • Basilica of Saint-Sernin - 9 min walk - 0.8 km
  • Cité de l'Espace - 9 min drive - 6.3 km

Getting around

  • Jean-Jaurès Metro Station - 3 min walk
  • Toulouse Matabiau Station - 7 min walk
  • Blagnac Airport (TLS) - 21 min drive

Restaurants

  • ‪Délirium Café Toulouse - ‬2 min walk
  • ‪The Thirsty Monk Pub - ‬1 min walk
  • ‪Ibar - ‬4 min walk
  • ‪Pizzeria Vecchio - ‬2 min walk
  • ‪Yoko Sushi - ‬5 min walk

About this property

Hôtel Héliot, Cosy Places by Charme & Caractère

Hotel with a restaurant, a quick walk to Place Wilson
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle at scheduled times and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hôtel Héliot, Cosy Places by Charme & Caractère. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Toulouse hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Dining venue
Hôtel Héliot, Cosy Places by Charme & Caractère offers 12 air-conditioned accommodations with fireplaces and free newspapers. Beds feature premium bedding. 80-cm flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 14 per day); reservations required
  • Return airport shuttle (surcharge) from 6 AM to 11 PM at scheduled times
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured parking on site (EUR 14 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 for adults and EUR 9 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 15.50; reservation required

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 9.00 for adults and from EUR 9.00 for children
  • Airport shuttle fee: EUR 9 per person (one-way)
  • Airport shuttle fee per child: EUR 9 (one-way), (up to 18 years old)
  • Secured self-parking fee: EUR 14 per night
  • Nearby parking fee: EUR 14 per day (98 ft away)
  • Hosted evening meal: EUR 15.50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts major credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking and high chair. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Heliot Hotel Toulouse
Héliot Toulouse
Hôtel Héliot
Hôtel Héliot Toulouse
Héliot
Hôtel Héliot
Hôtel Héliot Cosy Places by Charme Caractère
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel
Hôtel Héliot, Cosy Places by Charme & Caractère Toulouse
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel Toulouse

Frequently asked questions

What is the cancellation policy at Hôtel Héliot, Cosy Places by Charme & Caractère?

Hôtel Héliot, Cosy Places by Charme & Caractère offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Héliot, Cosy Places by Charme & Caractère?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Hôtel Héliot, Cosy Places by Charme & Caractère on 24 May 2025 start from AU$153.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Héliot, Cosy Places by Charme & Caractère?

Yep, Hôtel Héliot, Cosy Places by Charme & Caractère has a secured self car park for EUR 14 per night. Onsite parking is limited.

Are there any beaches close to Hôtel Héliot, Cosy Places by Charme & Caractère?

The closest beach to Hôtel Héliot, Cosy Places by Charme & Caractère is Toulouse Plage (9.6 km).

Does Hôtel Héliot, Cosy Places by Charme & Caractère serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hôtel Héliot, Cosy Places by Charme & Caractère?

No, but there's an airport shuttle that runs from 6 AM - 11 PM at scheduled times for a fee.

Is there a bar or restaurant at Hôtel Héliot, Cosy Places by Charme & Caractère?

Yep, you can grab a meal at Hôtel Héliot, Cosy Places by Charme & Caractère's onsite restaurant.

What time are check-in & check-out at Hôtel Héliot, Cosy Places by Charme & Caractère?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hôtel Héliot, Cosy Places by Charme & Caractère?

No, only service animals are allowed.

Hôtel Héliot, Cosy Places by Charme & Caractère Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 352 reviews
Rating 8 - Good. 110 out of 352 reviews
Rating 6 - Okay. 15 out of 352 reviews
Rating 4 - Poor. 5 out of 352 reviews
Rating 2 - Terrible. 5 out of 352 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Location,location,location. Our host was most obliging and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Amy, Fullerton

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The owner of this hotel goes out of his way to ensure an enjoyable stay. Beds are comfortable. Easy access to train, sights, dining and metro. Very clean.
Stayed 7 nights in Jan 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

I booked this hotel because of its proximity to the center of town and our rental car pick-up location. We found it to be well-serviced and clean. The staff was extremely friendly and helpful with recommendations. We will stay again next time in Toulouse.
Stayed 1 night in Jan 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator but to be expected in an old building. Room was good. Personnel friendly. They have parking but someone has to go with you every time you go to the car in order to unlock the gate. Area was good. Walked to lots of shopping.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to provide parking although we hadn't booked it. Very friendly and helpful. Hotel in a nice area and very close to restaurants.
Stayed 1 night in Oct 2024

2/10 Terrible

Gregory, Dana Point

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. The owner who runs the hotel was extremely helpful and accommodating would definitely stay again.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a great location. Host was really friendly and gave us some.good dining suggestions. Room was clean and a good size for our family. Pull out bed wasnt very comfortable and room was on a slope. Didn't love the water saving shower head. Overall really enjoyed our stay and would stay at this hotel again.
Stayed 2 nights in Aug 2024

6/10 Okay

Antonio, Quebec

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Even though this is a 3 star hotel, you still have some expectations. The furniture and walls have obvious damage (holes on the walls) that need to be fixed. There is no functional safe in the room (there is physically one in the room it just does not work) because and I quote: the hotel is a safe space. The telephone in the room does not function because and I quote again: people do not use it anymore The location is good if you visiting the downtown core, the room was made promptly and the staff was friendly but for me is a hard pass in the future
Stayed 6 nights in Sep 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient just no elevator. Staff extremely nice and helpful!!!
Stayed 1 night in Sep 2024

4/10 Poor

Nancy

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Sophie Hacker

Stayed 1 night in Jul 2024

10/10 Excellent

Thinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location thats close to everything. Airport bus drops and picks you up right in front of the hotel for 9 euros. The host Fred is so friendly and helpful
Stayed 3 nights in Jul 2024

10/10 Excellent

AMY, LANSING

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful experience! The hotel was lovely and in an excellent location. They were very warm and welcoming. I highly recommend!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal For This Tourist

Stayed 5 nights in Jun 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

2/10 Terrible

Kenneth

My arrival was delayed beyond my control and they said no checkins after 10pm and said they were holding half the full rate as deposit even though I was only going to be less than 1 hour late. As a result I had to scramble around looking for a last minute hotel. Even if it is their policy, they need to have some judgement in cases like this.
Stayed 1 night in Jun 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Proprietor is wonderful!
Stayed 1 night in Apr 2024

10/10 Excellent

Brendan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy is a very good way of describing it, down to the "night watchman' cat. The staff were friendly and helpful in some way every day. I was given a very comfortable, and much larger than expect room which I enjoyed very much.
Stayed 4 nights in Feb 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy to have found Hotel Heliot. It is well situated, clean and comfortable. The staff are very helpful and pleasant, and make you feel at home .
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Poor breakfast

There was no elevator in the hotel, so that I had to struggle carrying my heavy luggage upstairs and downstairs. Morning buffet was much poor than what I expcted.
Stayed 2 nights in Feb 2024

6/10 Okay

John

Travelled with group
Liked: Cleanliness

great location

a great location right in the middle of town, easy access to everything a tourist would enjoy at a good price point. Perfect if you are a traveller who wants the convenience and only needs the hotel to be basic+ if you're looking for a more upscale setting, then there are several others nearby (higher price point). The double room has the two twin beds within a foot of each other, so that is something to note.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Family Run Hotel

Delightful family run hotel. The owners are very warm and welcoming, and their cat keeps guard over the front entry. The rooms quite large by European standards. Heat worked fast and well (needed for cold Dec morning and nights). Nice continental breakfast with a choice of plain or chocolate croissant, orange juice, yoghurt and coffee/tea/chocolate. The hotel is also only a one bloke walk from the Aeroport bus stop.
Stayed 4 nights in Dec 2023