Tru By Hilton Traverse City

2.5 star property
Hotel in Traverse City with fitness centre and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Tru By Hilton Traverse City

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Room, 1 King Bed, Accessible, Bathtub | Bathroom
Fitness facility

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
3572 N US31 S, Traverse City, MI, 49684
    Great Wolf Lodge Water Park
    3 min walk
    Grand Traverse Mall
    3 min drive
    Village at Grand Traverse Commons
    4 min drive
    Traverse City, MI (TVC-Cherry Capital)
    12 min drive

Room options

Room, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Netflix
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Netflix
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Netflix
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Netflix
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Netflix
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Netflix
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Netflix
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Traverse City

At Tru By Hilton Traverse City you'll be steps from Great Wolf Lodge Water Park and 4.1 km (2.5 mi) from Lake Michigan. Highlights at this hotel include in-room free WiFi and Smart TVs. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include coffee/tea in a common area and a microwave in a common area. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Traverse City hotel include Front Street and Grand Traverse Bay.

What's nearby

  • Great Wolf Lodge Water Park - 3 min walk
  • Grand Traverse Mall - 3 min drive
  • Village at Grand Traverse Commons - 4 min drive
  • Front Street - 5 min drive
  • Traverse City Visitor Center - 5 min drive

Getting around

  • Traverse City, MI (TVC-Cherry Capital) - 12 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬2 min drive

About this property

Tru By Hilton Traverse City

Hotel in Traverse City with fitness centre and 24-hour front desk
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Tru By Hilton Traverse City. Free self parking is available.

This Traverse City hotel is smoke free.

  • 90 guestrooms or units
  • 4 levels
  • Built in 2022
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Tru By Hilton Traverse City offers 90 air-conditioned accommodations with a hairdryer and an iron/ironing board. Smart televisions come with premium cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include free toiletries and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Weekly housekeeping

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 4 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's HIlton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    Guests can access their rooms with a mobile device.

Property is also known as

Tru By Hilton Traverse City Hotel
Tru By Hilton Traverse City Traverse City
Tru By Hilton Traverse City Hotel Traverse City

Frequently asked questions

What is the cancellation policy at Tru By Hilton Traverse City?

Tru By Hilton Traverse City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru By Hilton Traverse City?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Tru By Hilton Traverse City on 6 Oct 2024 start from AU$224.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru By Hilton Traverse City?

Yep, Tru By Hilton Traverse City has a free self car park.

Are there any beaches close to Tru By Hilton Traverse City?

The closest beach to Tru By Hilton Traverse City is Clinch Park Beach (3.7 km).

Does Tru By Hilton Traverse City have a waterslide?

No, there is no waterslide at Tru By Hilton Traverse City, but Great Wolf Lodge Water Park is a short 3-minute walk away.

Is there a free airport shuttle available at Tru By Hilton Traverse City?

No, Tru By Hilton Traverse City does not offer an airport shuttle service.

What time are check-in & check-out at Tru By Hilton Traverse City?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru By Hilton Traverse City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 126 out of 164 reviews" "
Rating 8 - Good. 30 out of 164 reviews" "
Rating 6 - Okay. 6 out of 164 reviews" "
Rating 4 - Poor. 1 out of 164 reviews" "
Rating 2 - Terrible. 1 out of 164 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people, great hotel, great stay
Very friendly and helpful staff! The hotel was very clean, smelled great, and offered good amenities like the comfortable lounge/seating areas and patio area, foosball table, coffee station, and gym. The room was super cozy and traveler friendly. Only things I would say is there is no microwave in the room, you have to go down to the lobby, and the website mentioned a shuttle but they do not have a an airport shuttle. Public transportation in Traverse City is horrible so I had Lyft stand me up, Uber wouldn’t even accept, and the taxi service is like $25+ to go anywhere… almost missed my flight if it wasn’t for a nice couple who offered to take me to the airport. Which is a convenient 3.1 miles away.
Stayed 1 night in Jun 2024

10/10 Excellent

Viengnapha

Liked: Property conditions & facilities, room comfort
Asked for the room to get cleaned and serviced. It got cleaned, but kept the old sheets and comforter on. Got new towels & that was all.
Stayed 3 nights in May 2024

10/10 Excellent

Bradley

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel and dog friendly! We enjoyed our stay here.
Stayed 1 night in May 2024

8/10 Good

WAYNE

Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Travelled with family
It was a really nice place. A little noise from upper floor and some staff seemed crabby but being able to have my dog be able to stay with me was the great. It’s really clean and great shower.
Stayed 2 nights in May 2024

10/10 Excellent

Linda

Travelled with group
Great stay over, but hotel overcharged us. I booked two rooms and they charged us for 3. Asked for refund and was told 3-5 days. Did not receive credit on bill after 7 days and called again. I was told by front desk in Traverse City. ( Hanna or Anna ) she talked very fast it would be 4-10 days for refund. Dissatisfied with speed of their mistake and my credit of $166.47.
Stayed 1 night in May 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continent to area shopping and Keystone Siccer complex
Stayed 1 night in May 2024

10/10 Excellent

Teresa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great customer service, clean, accommodating
Stayed 1 night in May 2024

10/10 Excellent

STEPHEN, TRAVERSE CITY

Liked: Staff & service, amenities, property conditions & facilities
New property, very clean. Excellent!
Stayed 2 nights in May 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and the hotel was very clean. I had some noise issues with the pipes, but the staff did all they could to resolve things. Overall, it was a positive experience and I'd definitely stay again.
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, always enjoy staying at Tru
Stayed 1 night in May 2024

10/10 Excellent

W

Travelled with family
Good
Stayed 1 night in May 2024

10/10 Excellent

Terresa, west bloomfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was modern, clean and friendly. The price for this location was more than fair.
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with family
The only complaint that I would have is that the signage at the street was small and not lit. This caused me to miss the turn the first time which was a very minor inconvenience. If I did not have a reservaton however, I would not have known it to be there.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back for sure!
The hotel was impeccably tidy, and the staff was exceptionally helpful. The sole drawback was a noisy guest in the room above mine. Despite this, I had a pleasant stay and plan to return when I'm in the area again.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Damien

Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible 2 out of 10
This place is new and modern but don't expect a quiet stay. Guests are extreamly loud, maid service vacuums hard floors above your room at 8 in the morning, when they actually vacuum. My rooms floor had so much dirty/sand/random stuff all over it. Clearly not been swept or moped in days. I stayed three nights and all three nights parking was absolutely horrible because the hotel was booked solid. Obviously that's to be expected but i dont really want to park a million miles from the building. All three nights guests from above were loud stomping and banging around between 7 and 9am Saturday night at 11pm i arrived from my outing to find a full on party going on in the lobby yelling screaming and drinking. Not an issue had i rented at room at a hotel with bar hiwever thats not the case here. Its a hotel lobby. What ifi was coming in with a baby asleep in a carseat. I didn't pick party central. Front desk says nothing when walking by. No good morning, good afternoon.. nothing. I found a used washcloth hung over my shower door that was left from a previous guest. I didn't complain at time of check out as i was headed to work and i didn't want to be all stressed out starting my weekend however i did call corporate only to get a call back and to be told well you didn't complain at time of your stay so I don't know what to tell you. Super rude super unhelpful. I will never ever stay at this hotel ever again or any hilton owned hotel as I now see how they are. Over 400$ for a joke
Stayed 3 nights in Apr 2024

10/10 Excellent

Scott

Stayed 1 night in Apr 2024

10/10 Excellent

Moira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newer hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Terrance

Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good.
Stayed 1 night in Apr 2024

10/10 Excellent

Christian, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean! And staff super friendly!! I will be staying here on our next trip!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff in this newly renovated hotel. They need to put a sign out on US 31 to indicate where to turn into the hotel. Other than that, would recommend staying there.
Stayed 1 night in Apr 2024