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Embassy Suites by Hilton Tampa USF Near Busch Gardens

3.5 star property
Hotel with free breakfast, near University of South Florida
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Tampa USF Near Busch Gardens

Courtyard
Lobby
Presidential Room, 1 King Bed, Non Smoking
Outdoor pool
Presidential Room, 1 King Bed, Non Smoking

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pool
  • Gym
The price is AU$321
includes taxes & fees
26 Jan - 27 Jan

Explore the area

Map
3705 Spectrum Blvd, Tampa, FL, 33612
  • University of South Florida
    10 min walk
  • Mangroves Grille
    1 min walk
  • Tampa Union Station
    21 min drive
  • Tampa, FL (TPA-Tampa Intl.)
    22 min drive

Room options

View all photos for Presidential Room, 1 King Bed, Non Smoking

Presidential Room, 1 King Bed, Non Smoking | Living area

Presidential Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
  • 113 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

37-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible, Wellness)

37-inch LCD TV with cable channels, TV, pay films

Room, 2 Double Beds (Hearing Accessible, Wellness)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Roll-in Shower)

37-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

37-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds

37-inch LCD TV with cable channels, TV, pay films

Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

37-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Pool

Hyatt Place Busch Gardens

Pool
Breakfast included
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (1360)
The price is AU$274
for 1 room
includes taxes & fees
23 Jan - 24 Jan
Hyatt Place Busch Gardens

About the area

Tampa

At Embassy Suites by Hilton Tampa USF Near Busch Gardens you'll be within a 20-minute stroll of popular places like University of South Florida and H. Lee Moffitt Cancer Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .This pet-friendly hotel offers a fitness centre, concierge services and a 24-hour front desk. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and laundry facilities. Each morning free on-the-go breakfast is offered between 7:00 AM and 9:00 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 3.5-property class Tampa hotel, attractions include Busch Gardens Tampa Bay and Seminole Hard Rock Casino Tampa.

What's nearby

  • University of South Florida - 10 min walk
  • H. Lee Moffitt Cancer Center - 17 min walk
  • Yuengling Center - 18 min walk
  • Adventure Island - 3 min drive
  • Busch Gardens Tampa Bay - 4 min drive

Getting around

  • Tampa Union Station - 21 min drive
  • Tampa, FL (TPA-Tampa Intl.) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Chili's Grill & Bar - ‬15 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪SoFresh - ‬17 min walk
  • ‪Pho Quyen Vietnamese - ‬18 min walk

About this property

Embassy Suites by Hilton Tampa USF Near Busch Gardens

Hotel with free breakfast, near University of South Florida
Embassy Suites by Hilton Tampa USF Near Busch Gardens offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee.

Event space at this hotel measures 16333 square feet (1517 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at Embassy Suites by Hilton Tampa USF Near Busch Gardens. For a fee, parking is available.

This 3.5-star Tampa hotel is smoke free.

  • 247 guestrooms or units
  • 8 levels
  • Conference rooms
  • 16333 sq ft of conference space
  • 1517 sq. m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Manager's reception (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Embassy Suites by Hilton Tampa USF Near Busch Gardens offers 247 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Tampa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,333 square feet of conference space
  • 19 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 9:00 AM and 1:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Busch Gardens Embassy Suites
Embassy Suites Busch Gardens Hotel
Embassy Suites Hotel Busch Gardens
Embassy Busch Gardens Suites
Embassy Suites Tampa
Tampa Embassy Suites
Embassy Suites Busch Gardens
Embassy Suites Hilton Tampa USF Busch Gardens Hotel
Embassy Suites Hilton USF Hotel
Embassy Suites Hilton Tampa USF Busch Gardens
Embassy Suites Hilton USF
Embassy Suites by Hilton Tampa USF Near Busch Gardens Hotel
Embassy Suites by Hilton Tampa USF Near Busch Gardens Tampa

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

Embassy Suites by Hilton Tampa USF Near Busch Gardens offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

As of 9 Jan 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Tampa USF Near Busch Gardens on 26 Jan 2025 start from AU$320.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

Yep, Embassy Suites by Hilton Tampa USF Near Busch Gardens has a self car park with in/out privileges for USD 12.00 per night.

Are there any beaches close to Embassy Suites by Hilton Tampa USF Near Busch Gardens?

The closest beach to Embassy Suites by Hilton Tampa USF Near Busch Gardens is Ben T. Davis Beach (18.7 km).

Does Embassy Suites by Hilton Tampa USF Near Busch Gardens have a pool?

Embassy Suites by Hilton Tampa USF Near Busch Gardens has an outdoor pool.

Is Embassy Suites by Hilton Tampa USF Near Busch Gardens family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Tampa USF Near Busch Gardens is a hit with families.

Does Embassy Suites by Hilton Tampa USF Near Busch Gardens serve breakfast?

You bet, our travelers give top marks to the free on-the-go breakfast here! Offered daily from 7:00 AM to 9:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

No, Embassy Suites by Hilton Tampa USF Near Busch Gardens does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

Yep, you can grab a meal at Embassy Suites by Hilton Tampa USF Near Busch Gardens's onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Tampa USF Near Busch Gardens?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Tampa USF Near Busch Gardens Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 545 out of 1002 reviews" "
Rating 8 - Good. 205 out of 1002 reviews" "
Rating 6 - Okay. 99 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 71 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ruby

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, dirty, poor customer service hotel
I have stayed in numerous hotels, and this was the worst hotel ever. This place is not clean at all. There were roaches crawling on the floor. I had an iron but no ironing broad, so I had to use one of our towels to place on the counter to be able to iron. And the worst thing that happened was, somehow the bathroom door Locked and I was unable to get into the restroom. I woke up at 3 o’clock in the morning to use the restroom and wasn’t able to get in. I called the front desk 13 times and no answer. I walked down to the lobby area at 3 o’clock in the morning to find out that both the side door and the front door were locked with a sign stating that if you needed assistance to call the number that I had already called 13 times with no answer. Luckily, I had another family member staying at the hotel that and I was able to use their restroom at 4 o’clock in the morning. I do not recommend this hotel at all. You will waste your money and their customer service was horrible. When I mentioned to them the experience I had all they could say to me was I’m sorry I’m sorry.
Stayed 2 nights in Aug 2024

4/10 Poor

debra

Liked: Cleanliness
Disliked: Staff & service
Iron didn’t work, took two days to get a working iron and we were checking out by then. Safe didn’t work and no one came after request to fix it, over multiple days. After cleaning, not one towel was left in the room. Had to request twice because they only brought a few towels the first time. There automated system for requesting things like this is absolutely terrible!!! You can never reach anyone by phone.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Business traveller
Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Stayed 1 night in Oct 2024

4/10 Poor

Todd

Disliked: Property conditions & facilities
Not as nice as typical Embassy suite
Check in was very slow, rooms not ready after 4. Staff delaying/stalling check in progress. Lobby bathroom at 3:00 was a disaster. Check in associate very unprofessional, could hear names and room numbers of other guests from table waiting area. Only good thing was Breakfast
Stayed 1 night in Oct 2024

8/10 Good

Deshannauh

Stayed 1 night in Sep 2024

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like having your own private studio and it was comfortable
Stayed 2 nights in Sep 2024

8/10 Good

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hotel is awesome. Friendly staff great service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa, WILDWOOD

Stayed 1 night in Sep 2024

10/10 Excellent

alejandra, North Miami

Liked: Amenities
Everything great
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Only concern i had was that there were a lot of dogs on premises didn't care to share room next to animals.
Stayed 1 night in Sep 2024

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and very conveniently located. I enjoyed the hotel overall. I would like if they would update there tv's so you can stream Netflix and other services.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Dependable quality
Stayed 2 nights in Sep 2024

8/10 Good

James, WESTERN SPRINGS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and the nightly snacks/drinks availability was a nice touch
Stayed 2 nights in Sep 2024

8/10 Good

ARIANA

Stayed 2 nights in Aug 2024

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

SHEILA, Saint Johns

Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was broke and wasnt working. Ants on coffee pot and table. Staff never offered me any discount. They said they will note it and give it to manager to handle. No one ever handled it. . Wont go back
Stayed 1 night in Sep 2024

8/10 Good

Kasey

Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth, Gulf Breeze

Stayed 2 nights in Jun 2024