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Shangri-La Le Touessrok, Mauritius

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Le Touessrok, Mauritius

2 outdoor pools, pool umbrellas, pool loungers
Exterior
Beach bar
Frangipani Beach Front Junior Suite King | Exterior
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
  • On private beach
  • Pool
  • Bar
  • Breakfast available
  • Gym

Explore the area

Map
Trou D'Eau Douce, Trou d'Eau Douce
  • Le Touessrok Beach
    8 min drive
  • Silver Beach
    11 min drive
  • Palmar Beach
    16 min drive
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    36 min drive

Room options

View all photos for Coral Ocean View Room King

Premium bedding, memory-foam beds, minibar, in-room safe

Coral Ocean View Room King

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Coral Beachfront Room King

Premium bedding, memory-foam beds, minibar, in-room safe

Coral Beachfront Room King

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Hibiscus Beachfront Room King

Hibiscus Beachfront Room King

Hibiscus Beachfront Room King

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 68 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Hibiscus Ocean View Room King

Hibiscus Ocean View Room King

Hibiscus Ocean View Room King

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Ocean View (Frangipani)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed, Ocean View (Frangipani)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Frangipani Beach Front Junior Suite Twin

Frangipani Beach Front Junior Suite Twin

Frangipani Beach Front Junior Suite Twin

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Hibiscus Beachfront Room Twin

Hibiscus Beachfront Room Twin

Hibiscus Beachfront Room Twin

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 68 sq m
  • Beach view
  • Sleeps 3
  • 2 Single Beds

View all photos for Hibiscus Ocean View Room Twin

Room amenity

Hibiscus Ocean View Room Twin

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Frangipani Ocean View Junior Suite Twin

Room amenity

Frangipani Ocean View Junior Suite Twin

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Frangipani Signature Ocean View Suite

Frangipani Signature Ocean View Suite

Frangipani Signature Ocean View Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Frangipani Beach Front Junior Suite King

Premium bedding, memory-foam beds, minibar, in-room safe

Frangipani Beach Front Junior Suite King

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Frangipani Ocean View Junior Suite King

Frangipani Ocean View Junior Suite King

Frangipani Ocean View Junior Suite King

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Shangri-La Three Bedroom Beach Villa

Shangri-La Three Bedroom Beach Villa | Living area

Shangri-La Three Bedroom Beach Villa

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private pool
Air conditioning
  • 423 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

Hibiscus Signature Beachfront Suite

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

Hibiscus Family Ocean View Room

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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About the area

Trou d'Eau Douce

A luxury stay in Trou d'Eau Douce awaits you at Shangri-La Le Touessrok, Mauritius. You'll be 1.7 km (1 mi) from Le Touessrok Beach and 4.2 km (2.6 mi) from Silver Beach. Highlights at this beachfront hotel include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, Coco's Beach House, is open for breakfast, lunch and dinner. With 2 beach bars and 3 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find cabanas, and enjoy the 4 outdoor tennis courts and free kids' club. 1324 square feet (123 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a free beach shuttle. .Places within a 15-minute drive of this 5-property class Trou d'Eau Douce hotel include Grand River South East Waterfalls and Anahita Golf Club Mauritius.

What's nearby

  • Le Touessrok Beach - 8 min drive
  • Silver Beach - 11 min drive
  • Ile aux Cerfs Golf Club - 14 min drive
  • Ile aux Cerfs Beach - 21 min drive
  • Blue Bay Beach - 21 min drive

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 36 min drive

Restaurants

  • ‪Le Bazaar Restaurant - ‬13 min walk
  • ‪Bambou - ‬18 min drive
  • ‪Umi.Zaka - ‬15 min drive
  • ‪the tea house - ‬10 min drive
  • ‪Aquapazza - ‬18 min drive

About this property

Shangri-La Le Touessrok, Mauritius

Luxury hotel on the beach, with 2 outdoor pools
Step outside to unwind on the white sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Shangri-La Le Touessrok, Mauritius, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

This 5-star Trou d'Eau Douce hotel is smoke free.

  • 185 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 2 bars on the beach
  • 3 bars or lounges
  • 1324 sq ft of conference space
  • 123 sq. m of conference space
  • Built in 1978
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Shangri-La Le Touessrok, Mauritius offers 185 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee
  • 2 beach bars
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coco's Beach House
  • Ilot Mangénie
  • Kushi
  • Safran
  • TSK

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Boat
  • Boat tours
  • Canoeing
  • Children's pool
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Helicopter/aeroplane tours
  • Kayaking
  • Library
  • Mini golf
  • Mountain biking
  • Parasailing
  • Pedal boat
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Surf lessons
  • Table tennis
  • Tennis lessons
  • Water sports equipment
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,324 square foot of space)

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Le Touessrok, Mauritius

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 275
  • Christmas Eve (24 December) Gala Dinner per child: EUR 150 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 494
  • New Year's Eve (31 December) Gala Dinner per child: EUR 263 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Touessrok
Touessrok Hotel
Touessrok Hotel Trou d'Eau Douce
Touessrok Trou d'Eau Douce
Shangri-La's Touessrok Resort Trou d'Eau Douce
Shangri-La's Touessrok Trou d'Eau Douce
Shangri-La's Touessrok
Shangri-La's Touessrok Resort
Shangri La's Le Touessrok Resort Spa
Shangri-La Le Touessrok, Mauritius Hotel
Shangri-La Le Touessrok, Mauritius Trou d'Eau Douce
Shangri-La Le Touessrok, Mauritius Hotel Trou d'Eau Douce

Frequently asked questions

What is the cancellation policy at Shangri-La Le Touessrok, Mauritius?

Shangri-La Le Touessrok, Mauritius offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Shangri-La Le Touessrok, Mauritius?

Yep, Shangri-La Le Touessrok, Mauritius has a free self car park and free valet parking.

Are there any beaches close to Shangri-La Le Touessrok, Mauritius?

The closest beach to Shangri-La Le Touessrok, Mauritius is Le Touessrok Beach (0.6 km).

Is there a spa on site at Shangri-La Le Touessrok, Mauritius?

Yep, there is an onsite spa at Shangri-La Le Touessrok, Mauritius. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Shangri-La Le Touessrok, Mauritius have a pool?

Shangri-La Le Touessrok, Mauritius has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Shangri-La Le Touessrok, Mauritius?

Shangri-La Le Touessrok, Mauritius features a private beach, 2 beach bars and 2 outdoor pools. All guestrooms come with deep soaking tubs, memory foam beds and premium bedding.

What makes Shangri-La Le Touessrok, Mauritius a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Shangri-La Le Touessrok, Mauritius.

Is Shangri-La Le Touessrok, Mauritius family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Shangri-La Le Touessrok, Mauritius is a hit with families.

Are there hot tubs in the rooms at Shangri-La Le Touessrok, Mauritius?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Le Touessrok, Mauritius serve breakfast?

Yeah, buffet breakfast is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Shangri-La Le Touessrok, Mauritius?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Shangri-La Le Touessrok, Mauritius?

Relax with a coldie at the 2 beach bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Shangri-La Le Touessrok, Mauritius?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Shangri-La Le Touessrok, Mauritius?

No, pets and service animals are not allowed.

Is there a golf course on site at Shangri-La Le Touessrok, Mauritius?

There is a golf course next to Shangri-La Le Touessrok, Mauritius.

Shangri-La Le Touessrok, Mauritius Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 264 out of 350 reviews" "
Rating 8 - Good. 62 out of 350 reviews" "
Rating 6 - Okay. 9 out of 350 reviews" "
Rating 4 - Poor. 11 out of 350 reviews" "
Rating 2 - Terrible. 4 out of 350 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Toby

Stayed 4 nights in May 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect hotel experience
Probably the best hotel experience I’ve had! The hotel is beautiful. The beaches are incredible and the staff are the most obliging and attentive I have ever encountered. The restaurants and bars are varied and well run. There is just no limit to the good things that can be said about Shangr-la Maury!
Stayed 9 nights in May 2024

10/10 Excellent

Macauley

Liked: Amenities
Amazing hotel, beautiful restaurants, courteous staff and would definitely like to visit again.
Stayed 3 nights in May 2024

10/10 Excellent

Erika a

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Absolutely loved it, We had the most amazing vacation. Food, service, facilities, everything was exceptional !!!
Stayed 7 nights in Dec 2023

4/10 Poor

Nikolaus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go there
The resort itself is max 3-4*. Old concept. Constant selling attitude of staff (room upgrade, better this or that etc.). Service attitude of staff not existing in many areas. Restaurants are ok but totally overpriced. Two episodes of our stay: During arrival, we had to wait 75 minutes in our room for our luggage (we were the only arrival at this time). There are different areas to enjoy the beach (all areas are free). We were asked by the staff to leave the beach lounger because a more important guest wanted to lie there.
Stayed 5 nights in Oct 2023

10/10 Excellent

stephane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Mauritius
I going to Mauritius for business two times a year since seven years, have tried almost all five star hotels, Shangri-La is the best in terms of location, service and food !
Stayed 3 nights in Oct 2023

8/10 Good

Kalina

Liked: Room comfort
Disliked: Cleanliness
ok but needs renovation and more premium experienc
Our room smelled of dampness when we arrived and the air conditioning would blow cold air even when it was turned off making our room unpleasant. The hotel provided us a cleaner room. The hotel has a stunning private island which made our week trip worthwhile yet the service and food was not up to the standard of a top hotel. Especially that we stayed at the One and Only Mauritius hotel the previous week, we could really feel a lower quality of service and food. The hotel needs a renovation and a more luxurious feel
Stayed 7 nights in Jul 2023

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family holiday. Reception, service, food, facilities and overall atmosphere is impeccable. Kitchen is extremely well managed and food, hospitality and service were amazing. Surely a repeatable vacation and location.
Stayed 5 nights in Jun 2023

10/10 Excellent

Suraj

Stayed 4 nights in Jun 2023

10/10 Excellent

NIRESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Khalil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE BEST HOTEL EVER
I have travelled to over 40 countries, many several times. This must be THE best hotel I have ever stayed in. The money is 100% worth it, my only regret was not staying here longer. Loved every single second. Thank you for a memorable trip. Anyone considering this, book it!
Stayed 3 nights in Apr 2023

4/10 Poor

Shimaila

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place made better by the fabulous staff
Stayed with friends to celebrate 2 wedding anniversaries and 2 big birthdays. Relaxed, played golf and ate really well. Hotel is amazing. Feels so relaxed yet everything is run so efficiently. The staff are the best thing about the hotel. They are all wonderful, friendly and helpful. Feels like they really want you to enjoy your stay. We have visited this hotel several times and keep returning because the staff are so good. Golf course is beautiful and really well run so there is no waiting. A day on the private island with a long lunch is magical. Really good selection of restaurants. All are excellent but do book before you travel if you want to dine in the signature restaurants.
Stayed 10 nights in Mar 2023

10/10 Excellent

Louisa ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Perfect!
Excellent from beginning to end. The hotel staff are very helpful, the hotels has two islands which are very easily accessible with boats leaving the jetty every 20 mins. the sea is very clean around the hotel and the food is delicious. the experience was superb!
Stayed 6 nights in Nov 2022

10/10 Excellent

Mohammad Awais

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and the staff was incredibly good. They were all very professional and courteous. The food was also great.
Stayed 3 nights in Oct 2022

10/10 Excellent

Salman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and very relaxing.
Stayed 3 nights in Sep 2022

10/10 Excellent

Polen

Stayed 6 nights in Sep 2022

10/10 Excellent

Mila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hole property was amazing and the staff were really nice to us. Best resort we have ever stayed.
Stayed 2 nights in Aug 2022

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
What a wonderful stay! The hotel is gorgeous, staff permanently available and the service excellent. Looking forward to coming back
Stayed 4 nights in Jul 2022

10/10 Excellent

Sandeep Raghuvirsinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner had a wonderful time, the staff were very attentive and respectful. Words would not be enough for the views and the level of service given, you would need to go there and experience it your self. Big thanks to Prince, Rakesh, Deepak of resort. 5 star in every category!!!
Stayed 7 nights in Jul 2022

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

6/10 Okay

Annaruby

Liked: Staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

Navkiran Kaur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are so genuinely caring. The property was stunning and all the staff couldnt do enough for you. I would like to give a special mention to Prince, Deepak, housekeeping team and gentleman who organises water sports. They all made our stay even more incredible. The breaks service was amazing and the whole property is stunning.
Stayed 2 nights in Jun 2022

10/10 Excellent

Kym

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Shangri-La Le Touessrok for the first 3 days of our honeymoon. This resort exceeded our expectations on every level. The staff was INCREDIBLE and made us feel like royalty. They bent over backwards to give us the most welcoming and enjoyable visit. We purchased the honeymoon package, which included a breakfast on the beach (was fabulous), foot massage, bottle of sparkling wine, and flowers/balloons. They even went above and beyond with that. They surprised us with a delicious cake to accompany the sparkling wine and had our room completely decorated when we returned from dinner on our anniversary night (we were honeymooning 2 years late due to Covid). The spa treatment was wonderful - much nicer than expected for being part of a package purchase. We spent an afternoon at the private island, to which they provide transportation, which was something we didn't know about until we got there. (Would recommend it!). We got to know the staff on a first name basis, and I honestly have never experienced the level of hospitality and kindness as we did at Shangri-La. I have zero complaints and would absolutely return to this property if we ever return to Mauritius.
Stayed 3 nights in Apr 2022