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Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only

4.5 star property
Adults-only beachfront property with 5 outdoor pools
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only

5 outdoor pools, pool umbrellas, pool loungers
Property grounds
Club Room, 1 Bedroom, Pool View (Swim Up Lover's Lagoon)
On the beach, white sand, sun-loungers, beach umbrellas
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Bar
  • 24/7 front desk

Explore the area

Map
Pigeon Island Causeway, (PO Box GI 2247), Gros Islet
  • Pigeon Island National Landmark
    ‪7 min walk‬
  • Saint Joseph the Worker Catholic Church
    ‪3 min drive‬
  • Friday Night Street Party
    ‪3 min drive‬
  • Castries (SLU-George F. L. Charles)
    ‪28 min drive‬

Room options

View all photos for Honeymoon Room, 1 Bedroom, Pool View (Caribbean Honeymoon Walkout)

Honeymoon Room, 1 Bedroom, Pool View (Caribbean Honeymoon Walkout)

Honeymoon Room, 1 Bedroom, Pool View (Caribbean Honeymoon Walkout)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Fridge
LED TV
Blackout curtains
Separate bedroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Ocean View (Caribbean Luxury Oceanview)

Luxury Room, 1 Bedroom, Ocean View (Caribbean Luxury Oceanview) | View from room

Luxury Room, 1 Bedroom, Ocean View (Caribbean Luxury Oceanview)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Fridge
LED TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Bedroom, Garden View (Lover's Lagoon Honeymoon Premium)

Premium Room, 1 Bedroom, Garden View (Lover's Lagoon Honeymoon Premium) | View from room

Premium Room, 1 Bedroom, Garden View (Lover's Lagoon Honeymoon Premium)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Fridge
LED TV
Blackout curtains
Separate bedroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Bedroom, Partial Ocean View (Caribbean Tropical Premium)

Premium Room, 1 Bedroom, Partial Ocean View (Caribbean Tropical Premium)

Premium Room, 1 Bedroom, Partial Ocean View (Caribbean Tropical Premium)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Fridge
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Garden View (Caribbean Deluxe)

Minibar, in-room safe, individually furnished, blackout curtains

Deluxe Room, 1 Bedroom, Garden View (Caribbean Deluxe)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Fridge
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Garden View (Caribbean Walkout Deluxe)

Deluxe Room, 1 Bedroom, Garden View (Caribbean Walkout Deluxe)

Deluxe Room, 1 Bedroom, Garden View (Caribbean Walkout Deluxe)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Fridge
LED TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Pool View (Swim Up Lover's Lagoon)

Club Room, 1 Bedroom, Pool View (Swim Up Lover's Lagoon)

Club Room, 1 Bedroom, Pool View (Swim Up Lover's Lagoon)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Fridge
LED TV
Blackout curtains
Separate bedroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Ocean View (Caribbean Butler Suite w/ Soaking Tub)

View from room

Room, 1 Bedroom, Ocean View (Caribbean Butler Suite w/ Soaking Tub)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Fridge
LED TV
Blackout curtains
Separate bedroom
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Beach View (Caribbean Beachview Club Level)

Club Room, 1 Bedroom, Beach View (Caribbean Beachview Club Level)

Club Room, 1 Bedroom, Beach View (Caribbean Beachview Club Level)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Fridge
LED TV
Blackout curtains
Separate bedroom
  • 39 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Penthouse, 1 Bedroom, Beach View (Caribbean Penthouse Club Level Room)

Club Penthouse, 1 Bedroom, Beach View (Caribbean Penthouse Club Level Room)

Club Penthouse, 1 Bedroom, Beach View (Caribbean Penthouse Club Level Room)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Fridge
LED TV
Blackout curtains
Separate bedroom
  • 39 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Garden View (Caribbean Beachview Club L. Walkout)

Club Room, 1 Bedroom, Garden View (Caribbean Beachview Club L. Walkout)

Club Room, 1 Bedroom, Garden View (Caribbean Beachview Club L. Walkout)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Fridge
LED TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Penthouse, 1 Bedroom, Ocean View (Caribbean Penthouse Club Level Room)

Minibar, in-room safe, individually furnished, blackout curtains

Club Penthouse, 1 Bedroom, Ocean View (Caribbean Penthouse Club Level Room)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Fridge
LED TV
Blackout curtains
Separate bedroom
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Bedroom, Partial Ocean View (Caribbean Honeymoon Club Level)

Club Room, 1 Bedroom, Partial Ocean View (Caribbean Honeymoon Club Level)

Club Room, 1 Bedroom, Partial Ocean View (Caribbean Honeymoon Club Level)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Fridge
LED TV
Blackout curtains
Separate bedroom
  • 31 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Caribbean Honeymoon Beachview Club Level

Caribbean Honeymoon Beachview Club Level

Caribbean Honeymoon Beachview Club Level

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Fridge
LED TV
Blackout curtains
Separate bedroom
  • 39 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Garden View (Grande Rondoval w/Private Pool Sanct.)

Minibar, in-room safe, individually furnished, blackout curtains

Luxury Suite, 1 Bedroom, Garden View (Grande Rondoval w/Private Pool Sanct.)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Private pool
Air conditioning
Fridge
LED TV
Blackout curtains
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

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Breakfast included
All-inclusive
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4.1 out of 5, Very good, (938)
The price is AU$1,274
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

About the area

Gros Islet

A luxury stay in Gros Islet awaits you at Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only. Within steps you'll find Windward Islands and Pigeon Island National Landmark within a 10-minute stroll. Highlights at this all-inclusive property include 12 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Red Lane Spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Bayside Restaurant, is open for breakfast, lunch and dinner. With 8 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. Each morning free buffet breakfast is offered between 7:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 30-minute drive of this 4.5-property class Cap Estate property include Reduit Beach and Marigot Bay.

What's nearby

  • Pigeon Island National Landmark - 7 min walk
  • Rodney Bay Marina - 3 min drive
  • Splash Island Water Park Saint Lucia - 7 min drive
  • Smugglers Cove - 8 min drive
  • Reduit Beach - 15 min drive

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 103 min drive

Restaurants

  • ‪Gourmet Marché - ‬4 min drive
  • ‪Hunter Steakhouse - ‬4 min drive
  • ‪Gros Islet Street Party - ‬3 min drive
  • ‪Spinnakers Restaurant & Beach Bar - ‬7 min drive
  • ‪Aquarius Bar - ‬5 min drive

About this property

Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only

Adults-only beachfront property with 5 outdoor pools
Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a 24-hour health club and a steam room. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 4.5-star Gros Islet property is smoke free.

  • 311 guestrooms or units
  • 4 levels
  • 12 dining venues
  • 8 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only offers 311 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Gros Islet property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Red Lane Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 12 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bayside Restaurant
  • Josephines Creperie
  • Mariners
  • Olde London Pub
  • Toscaninis

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 5 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Kayaking
  • Nightclub
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Piano
  • Pro golf shop
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Water skiing
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property caters to couples, including same-sex couples.
This hotel is exclusively for adult couples.
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Sandals Grande St. Lucian ALL INCLUSIVE Couples Only
Sandals Grande St. Lucian All Inclusive Couples Cap Estate
Sandals Grande St. Lucian All Inclusive Couples
Sandals Grande St. Lucian All Inclusive
Sandals Grande St. Lucian Spa Beach Resort All Inclusive

Frequently asked questions

What is the cancellation policy at Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only?

Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only?

Yep, Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only has a free self car park.

Are there any beaches close to Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only?

The closest beach to Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only is Reduit Beach (1.9 km).

Is there a spa on site at Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only?

Yep, Red Lane Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only have a pool?

Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only has 5 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only?

Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only features 5 outdoor pools, a full-service spa and a nightclub.

What makes Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only.

Is Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only family-friendly?

No, Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only is an adults-only property.

Does Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only serve breakfast?

Sure does, free buffet brekkie is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only?

Yep, they've got a beach bar and 12 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only?

No, pets are not allowed.

Is there a golf course on site at Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only?

There is a golf course next to Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only.

Sandals Grande St. Lucian - ALL INCLUSIVE Couples Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 172 out of 310 reviews" "
Rating 8 - Good. 82 out of 310 reviews" "
Rating 6 - Okay. 27 out of 310 reviews" "
Rating 4 - Poor. 16 out of 310 reviews" "
Rating 2 - Terrible. 13 out of 310 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gretel

Stayed 3 nights in Oct 2024

10/10 Excellent

Marina, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our honeymoon at this resort and everything has been absolutely perfect. The staff came into our room to clean 2-3 times a day, every time we entered our room it was cleaned and the bed was made! They also said good morning/afternoon/evening/night every time we passed them or interacted with them. Everyone was super sweet to us. The only thing I would change is to have more shaded areas (i.e. a lot of chairs by the pool or beach didn't have any shade covering at all), it would be nice if there was an option for the guest to choose whether or not they want to have the umbrella up or down. A couple of notes for future goers: Seats get taken up early in the morning for the beach and the main pool! So come early :) We did once go early and reserved a really nice spot at the beach but a girl and her mom occupied it before we got there while we were changing into our swim suits :( The buffet (Bayside Restaurant) during breakfast and lunch has a lot of birds standing by waiting for someone to leave for them to start scavenging. It was a bit of a turn off but not sure if there is anything that anyone can do about that! We went during September (23-29) and the weather was still lovely, we did get showers every now and then but still got a lot of sun! It was actually nice to have some overcast periods as the temperature without the sun is already warm!
Stayed 6 nights in Sep 2024

8/10 Good

Aniela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facilities were clean, well kept and excellent overall. There were picturesque spots for relaxation everywhere so it was never overcrowded in any one area. We took full advantage of the water sports which we thoroughly enjoyed. The food was okay. There were lots of options but we felt that it lacked flavour. The service was not what we experienced at other Sandals or even other resorts. Some staff were very friendly and helpful, others seemed to be very unhappy and that resulted in sub-par service. Overall it was a good stay, but the service definitely needs improvement.
Stayed 3 nights in Sep 2024

10/10 Excellent

Shalini

Liked: Property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Leticia, Bayonne

Stayed 6 nights in Aug 2024

10/10 Excellent

Stefany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food and adults only stay!
Stayed 4 nights in Jul 2024

2/10 Terrible

Katherine

Stayed 3 nights in Aug 2024

4/10 Poor

Bradley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sandals Resort was a huge disappointment. Upon arrival, we were not helped out at all with our luggage, rushed into spa treatments and other excursions, and not welcomed as we would have expected from the price we paid to be there. The staff was very rude when we did not immediately buy anything and shuffled off to our room. We selected the Club Penthouse and there was no difference in treatment or amenities. We practically had to beg and ask for everything, all to be treated poorly for asking. The drinks were terrible and often had bugs or lipsticks in/on the plastic cups. While trying to enjoy the pool, we were left with no towels. Restaurants were completely booked and almost impossible to get the Culinary assistant to help as she was never at the office and if she was, you get completely ignored for 5 minutes while she takes personal calls. The rooms are very outdated. No one knew anything about the resort or the excursions, we often got bounced around and received different information from everyone on staff that we spoke with. This was truly a huge disappointment and felt like we w the robbed. We absolutely got ripped off and treated poorly. We will never, ever be returning to St Lucia or another Sandals resort. SAVE YOUR MONEY!!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness
Stayed 7 nights in Jul 2024

2/10 Terrible

Vaibhav

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth money - very very poor service
Not the same Sandals brand that it used to be and Defiantely not worth the price. Much more worthwhile to try the different resorts on the island. Service - ground level staff are uninterested when you escalate to management you get some traction but you will spend half your time escalating issues to management Amenities - there is a large number of restaurants and the food is good but as above, when the service lets you down then everything is not worthwhile.
Stayed 7 nights in Jun 2024

10/10 Excellent

Debbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I thoroughly enjoyed our time at sandals grande where we celebrated our 35th wedding anniversary. The staff and property provided a pampered experience.
Stayed 6 nights in Aug 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable. Very clean and everyone was so helpful.
Stayed 6 nights in Jul 2024

6/10 Okay

sanda

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Rudeness and racism
Stayed 6 nights in Jul 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many guys walking up and down th n each trying to sell excursions. It's annoying. Our concierge person was wonderful.
Stayed 6 nights in Jul 2024

8/10 Good

Cecilia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the location, beach, and the all inclusive convenience. Felt the food could have been better overall especially for the cost of staying here. Also, the solicitors at the beach shouldn’t be allowed to bother the guests, as they are also selling drugs. Made us feel very unsafe and uncomfortable. Even asked us to get food and drinks for them! Additionally, the shuttle driver back to the airport made several stops picking up wads of cash and picking up and dropping up little black bags. Unprofessional and unsafe!
Stayed 6 nights in Jul 2024

8/10 Good

Tatiyiana

Travelled with partner
Liked: Amenities, property conditions & facilities
Great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Grace E

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff is incredible!!
Stayed 3 nights in Jul 2024

6/10 Okay

Betty B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nightly entertainment was not good in comparison to other places i have stayed
Stayed 5 nights in Jun 2024

8/10 Good

Shimrit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Reginald, Pflugerville

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We were forced to stay an extra 3 days due to the hurricane. I had to spend $500 a night extra for the stay which wasn’t our fault. Our flight was pushed back 4 days but had to spend another $1100 dollars to get out earlier than our rescheduled flight. Property was great but during the extra few days all the amenities were available and the food options were very limited. Hopefully Sandals Grand Lucia reaches out to me and offers me some kind of comps or compensation. booking number SGLR2l08K7
Stayed 5 nights in Jun 2024

10/10 Excellent

Terrence, SMYRNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry relaxing area for smokers
Stayed 6 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but definitely overrated…a dinner buffet would be good
Stayed 5 nights in Jun 2024

6/10 Okay

ERIKA

Travelled with family
Liked: Staff & service
This hotel is not a 5 stars hotel. The rooms need to be remodeled and the attention to the cleaning needs to improved. The restaurant where you need a reservation are nice and food is food. The other restaurants food is ok but not great. If you want a drink in the pool area you need to go to the bar because there’s no waitress to bring you anything. Again not a 5 stars hotel. We have been in places where the service, food, cleanliness is great for less money.
Stayed 4 nights in May 2024