Hotel Tulum Iguanas

3.0 star property
Hotel with free parking, near Tulum Mayan Ruins
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Tulum Iguanas

Dining
Outdoor pool
Front of property - evening/night
In-room safe, cots/infant beds, rollaway beds, free WiFi
Porch

Reviews

3.4 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Pool
  • Air conditioning
  • Parking included

Explore the area

Map
Av. Tulum entre Coba Sur y Escorpion, Tulum, QROO, 77780
  • Dos Aguas Park
    13 min walk
  • Tulum National Park
    16 min walk
  • Hospital de Tulum
    20 min walk
  • Tulum, Quintana Roo (TUY)
    13 min drive

Room options

Family Room

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 5
  • 3 Double Beds

Basic Double Room

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Double Room

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

About the area

Tulum

At Hotel Tulum Iguanas you'll be within just a 15-minute stroll of Dos Aguas Park and Hunab Lifestyle Center. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This hotel offers free WiFi in public areas, a terrace and a garden. Additionally, you'll find a computer station, tour/ticket assistance and a front desk safe. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Tulum City Center hotel include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Tulum National Park - 16 min walk
  • Gran Cenote - 4 min drive
  • Tulum Mayan Ruins - 4 min drive
  • Las Palmas Public Beach - 13 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Tacos y tortas el tio - ‬6 min walk
  • ‪La Coqueta - ‬2 min walk
  • ‪Boston’s Tulum - ‬4 min walk
  • ‪Azul Cafe - ‬2 min walk

About this property

Hotel Tulum Iguanas

Hotel with free parking, near Tulum Mayan Ruins
As a guest of Hotel Tulum Iguanas, you'll find an outdoor pool, a terrace, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. Hotel Tulum Iguanas also features a garden, room service (during limited hours), and a front desk safe. Free self parking is available.
  • 19 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Computer for guest use
  • 1 conference room
Hotel Tulum Iguanas offers 19 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies or patios. 40-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, dressing gowns and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Breakfast available for a fee

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 20.0 per day.
  • Cots (infant beds) are available for MXN 12.0 per stay.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 10.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 12.0 per stay
  • Rollaway bed fee: MXN 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts cash.

Property is also known as

Tulum Iguanas
Hotel Tulum Iguanas Hotel
Hotel Tulum Iguanas Tulum
Hotel Tulum Iguanas Hotel Tulum

Frequently asked questions

Is parking available at Hotel Tulum Iguanas?

Yep, Hotel Tulum Iguanas has a free self car park.

Are there any beaches close to Hotel Tulum Iguanas?

The closest beach to Hotel Tulum Iguanas is Tulum Beach (7.7 km).

Does Hotel Tulum Iguanas have a pool?

Hotel Tulum Iguanas has an outdoor pool.

Is Hotel Tulum Iguanas family-friendly?

You bet! With amenities such as an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Tulum Iguanas is a hit with families.

Does Hotel Tulum Iguanas serve breakfast?

Sure does, free brekkie is offered daily between 7:30 AM and 9 AM.

Is there a free airport shuttle available at Hotel Tulum Iguanas?

No, Hotel Tulum Iguanas does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Tulum Iguanas?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Tulum Iguanas?

No, pets are not allowed.

Hotel Tulum Iguanas Reviews

Reviews

3.4
Rating 10 - Excellent. 1 out of 10 reviews" "
Rating 8 - Good. 0 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 7 out of 10 reviews" "

3.2/10

Cleanliness

3.6/10

Staff & service

2.8/10

Property conditions & facilities

Reviews

6/10 Okay

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you value convenience over comfort its OK
Great location!, but that's about it, at the beginning I thought the place was abandoned, no sight of people and a tad dusty, knocked at the door and the bell boy comes in, even though I checked In at 16:00 there was no receptionist, so the "bell boy" checked us in (it was a bit frustrating since he did not have access to the computer and had no Idea about our reservation). The room was ok a twin bed (old and not so comfortable mattress and dirty linens at the back and a single broken bed at the front (didn't used it), but I did perceive the overall lack of maintenance (we had a window without a glass, leakages on the tap and shower) and very very old and damaged furniture (no place to hang or store stuff). Then the owner/manager...what a character!, a Chilean expat that was more into charging more money for the stay than to really manage the place or give useful tips, once she starts speaking It was very difficult to stop her nonsense, she was friendly but in an awkward and uncomfortable way (this is my own perception). Overall my stay was OK since I was out most of the day but nothing to write home about, at 220 USD for nights and that service I felt a little ripped off. If you mind convenience over comfort this is your place the hostel is within walking distance from downtown a 20 min ride to the beach and Archeological Site, has a 7-Elven just next to it, also the Shuttle Stop, I might add that I saw several people with problems with their onlinereservation
Stayed 3 nights in Dec 2017

4/10 Poor

Lea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel.
This hotel was just not clean: stains on towels and sheets, bathroom tiles hadn't been cleaned in a while, if ever. The screens on the windows had holes. The pool outside is a joke (very small). The woman who owns the place was shameless about telling us she cares more about taking care of the garden than the rooms. She was constantly negotiating with people because they were unhappy as they checked in. The man at the reception was nice and helped us when the first room they had us in didn't have any water (they gave us another room), gave us other towels when I asked for some (hoping they would be cleaner, they were not) but the place in general was not welcoming and I refused to eat any food that came from this hotel.
Stayed 4 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff unfriendly and rude
Staff had No knowledge of the concept of Expedia and prepaying. Tried to give out room away after we wouldn't pay rate increase. Nasty, dirty, and unsafe. Do not stay here!

2/10 Terrible

Ash, San Francisco, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont ever go - Terrible Experience - Dirty room
Room was full of dust. Totally dirty, I asked for other room, that was horrible too. Bathroom is aweful, no hot water. No provision of shampoo or towel. Worst Experience in a hotel ever. So many things to complain. Please don't go.
Stayed 1 night in Nov 2017

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So close nature!
Beautiful garden. Very quiet facility. Great staff. Best location.
Stayed 7 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Besviken
Stark lukt av fuktighet i alla rum. Hotellet ligger på av. tulum som är dåligt belyst. Gången till alla rum är full av gamla saker, möbler i dåligt skick. Själv skulle aldrig rekommendera hotellet. Det behövs fräscha upp. Bemötande var mycket trevligt. Jag och mina vänner fick ta i ett annat hotell som låg i närheten. Så vi bodde aldrig i hotellet.
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel, trato decepcionante.
Decepción total! Hotel sucio, maloliente, trato humillante... Llegamos a hacer el check-in, y a pesar de que la reserva estaba pagada, nos negaron que la hubieran recibido. Después reconocieron que sí, pero habíamos de pagar más. Alternativamente, nos ofrecieron ir a dormir a unas hamacas que tienen cerca de la playa. Cuando conseguimos la habitación (otros clientes no lo consiguieron), el sitio resultó ser horrible: los baños olían terriblemente mal, no había agua caliente. En fin, experiencia muy mala.
Stayed 2 nights in Dec 2017

2/10 Terrible

Oscar, Jalisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te cobran doble
Pésima me cobraron en línea y cuando llegue el hotel y me di cuenta del cobro en línea cuando revise mi estado y esta pésimo no lo recomiendo no vayan a ese hotel horrible experiencia
Stayed 2 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
no habia agua y gas para calentar el agua
no habia agua y gas para calentar el agua, esto a pesar de todo no fue mala la atencion pero no tener agua es un gran problema.
Stayed 14 nights in Nov 2017

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel abandonado y lugubre.
Solo pudimos soportar una noche de las tres contratadas. Al haber pagado todo antes de ingresar por Hpteles.com no pudimos solicitar reintegro alguno. Espero que este comentario sirva para que otros pasajeros no caigan en el error de contratar sus servicios. Poco control de Hoteles.com de la veracidad de las imagenes promocionales de lugar. Muy desactualizadas. Se ve que en algun momento ha sido mantenido, no es el caso de su situacion actual. Me gustria ser contactado por alguien responsable de Hoteles.com para ver la posibilidad de que me reintegren las dos noches no usadas o las tres noches aplicadas como descuento. Fue un fiasco total. No tuve manera de contactar a Hoteles.com hasta ahora ya que solo hay acceso via telefono y no contaba con el. Debieran tener un contacto via correo electronico deswde la app para plantear los problemas en el momento en que ocurren y no tener que esperar a haber hecho el check-out. Espero estos comentarios les sean de utilidad. He usado mucho la aplicacion de Hoteles.com, de acuerdo a como me resulte esta experiencia vere si continuo haciendo uso o busco otra aplicacion que me de mas respaldo y evite sorpresas. Llegar a un lugar, encontrarse con que nada es como uno pretende y no poder hacer nada (por lo avanzado del horario) es sentirse cautivo de una situacion que puede malograr unas vacaciones.