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Hotel North Pole

2.0 star property
Hotel with free breakfast, a quick walk to Santa Claus House

Photo gallery for Hotel North Pole

Exterior
Lobby sitting area
Handicap Accessible Double Queen Room
Lounge
Double Extended Stay Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Air conditioning
The current price is AU$329
includes taxes & fees
5 Mar - 6 Mar

Explore the area

Map
449 N Santa Claus Lane, North Pole, AK, 99705
  • North Pole Plaza
    ‪4 min walk‬
  • North Pole City Hall
    ‪4 min walk‬
  • Santa Claus House
    ‪7 min walk‬
  • Fairbanks, AK (FAI-Fairbanks Intl.)
    ‪23 min drive‬

Room options

View all photos for Santa Suite

Santa Suite

Santa Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite Double Queen Room

Mini Suite Double Queen Room

Mini Suite Double Queen Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Extended Stay Suite

Double Extended Stay Suite

Double Extended Stay Suite

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Extended Stay Suite

Extended Stay Suite

Extended Stay Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap Accessible Double Queen Room

Handicap Accessible Double Queen Room

Handicap Accessible Double Queen Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite Queen Room

Mini Suite Queen Room

Mini Suite Queen Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap Accessible Queen Room

Handicap Accessible Queen Room

Handicap Accessible Queen Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Reception

Westmark Fairbanks Hotel & Conference Center

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (1091)
The price is AU$233
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Westmark Fairbanks Hotel & Conference Center

About the area

North Pole

At Hotel North Pole, you'll be 0.6 km (0.4 mi) from Santa Claus House and 14.7 km (9.1 mi) from Chena River. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .Sights within a 20-minute drive of this North Pole hotel include Fort Wainwright and Fairbanks Ice Museum.

What's nearby

  • Santa Claus House - 7 min walk
  • Beaver Lake - 16 min walk
  • Fort Wainwright - 15 min drive
  • Fairbanks Ice Museum - 17 min drive
  • University of Alaska-Fairbanks - 22 min drive

Getting around

  • Fairbanks, AK (FAI-Fairbanks Intl.) - 23 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪North Pole Crepery - ‬2 min walk
  • ‪Little Richard's Family Diner - ‬1 min drive
  • ‪North Pole Alehouse - ‬12 min walk

About this property

Hotel North Pole

Hotel with free breakfast, a quick walk to Santa Claus House
WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hotel North Pole. Free self parking is available.

This North Pole hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • Built in 2009
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
Hotel North Pole offers 70 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This North Pole hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel North Pole
North Pole Hotel
Hotel North Pole Hotel
Hotel North Pole North Pole
Hotel North Pole Hotel North Pole

Frequently asked questions

What is the cancellation policy at Hotel North Pole?

Hotel North Pole offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel North Pole?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel North Pole on 5 Mar 2025 start from AU$328.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel North Pole?

Yep, Hotel North Pole has a free self car park.

Does Hotel North Pole serve breakfast?

Sure does, free continental brekkie is available daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel North Pole?

No, Hotel North Pole does not offer an airport shuttle service.

What time are check-in & check-out at Hotel North Pole?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel North Pole Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 132 out of 233 reviews
Rating 8 - Good. 77 out of 233 reviews
Rating 6 - Okay. 18 out of 233 reviews
Rating 4 - Poor. 4 out of 233 reviews
Rating 2 - Terrible. 2 out of 233 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keith, Prescott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great option to stay in North Pole. The room was excellent. Bed was comfortable. It was nice to have an included breakfast. I would stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

Crystal A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy & Clean
This hotel is very classy and comfortable. It is always extremely clean and that is why we stay here.
Stayed 1 night in Nov 2024

8/10 Good

Shirl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and efficient enjoyed speaking with them. Room was spacious and clean. Toilet didn’t flush very well, but other than the stay was nice.
Stayed 2 nights in Oct 2024

8/10 Good

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always helpful, even before I arrived. Thank You Hiliary
Stayed 3 nights in Sep 2024

8/10 Good

Lawrence

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carol, Signal Mtn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the highway, but quiet. It was very convenient. It was very clean and the staff was very friendly.
Stayed 1 night in Aug 2024

4/10 Poor

KYUNG SAM

Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff! We would definitely return here!
Stayed 1 night in Jul 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was the very very firm bed. I travel every week and this may be the hardest bed I've ever had room 314
Stayed 3 nights in Jul 2024

10/10 Excellent

BOBBY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed several nights, and enjoyed the breakfast offered very much. Someone was diligent to keep the options refilled as needed. There was an ice machine on our floor.
Stayed 9 nights in Jul 2024

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found some bugs in the bathroom.
Stayed 1 night in Jun 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Deborah, Wellton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property Staff is really great
Stayed 1 night in May 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unusual location for a hotel but turned out to be so special! The staff was excellent and super helpful
Stayed 7 nights in Mar 2024

10/10 Excellent

Celia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely pet friendly! They even give you a dog bed and bowls!
Stayed 1 night in Mar 2024

8/10 Good

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility Loved this spot. Only thing lacking is a hot tub.
Stayed 5 nights in Mar 2024

8/10 Good

Kay Shin

Stayed 1 night in Mar 2024

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel North Pole is the best place we’ve stayed at all week while in the Fairbanks area
Stayed 1 night in Feb 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient to area attractions and clean and comfortable; however the shower was weak and for someone four feet tall.
Stayed 1 night in Feb 2024

2/10 Terrible

Mendenzon, Fairbanks

Travelled with family and small children, Business traveller, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The staff is very rude and for a hotel that is pet friendly it is very inconvenient that I was told if I leave the building I cant leave my pet in a kennel. I cannot take my peta to conference meetings so staying at this place was pointless
Stayed 3 nights in Feb 2024