Candlewood Suites Tyler, an IHG Hotel

2.5 star property
Hotel in Tyler with 24-hour fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Tyler, an IHG Hotel

Property amenity
In-room safe, desk, rollaway beds, free WiFi
Exterior
Suite, 1 Queen Bed with Sofa bed
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
315 E Rieck Rd, Tyler, TX, 75703
  • Broadway Square Mall
    17 min walk
  • Rose Rudman Park
    2 min drive
  • CHRISTUS Mother Frances Hospital - South Tyler
    4 min drive
  • Tyler, TX (TYR-Pounds Regional)
    19 min drive

Room options

Studio Suite, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Tyler

Candlewood Suites Tyler, an IHG Hotel places you in the heart of Tyler, within a 20-minute walk of Broadway Square Mall and 1.8 km (1.1 mi) from Rose Rudman Park. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a 24-hour front desk. Other amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Sights within a 10-minute drive of this Tyler hotel include CHRISTUS Mother Frances Hospital - South Tyler and Faulkner Park.

What's nearby

  • Broadway Square Mall - 17 min walk - 1.5 km
  • The Village at Cumberland Park - 5 min drive - 5.1 km
  • University of Texas at Tyler - 6 min drive - 6.3 km
  • Tyler Junior College - 6 min drive - 6.3 km
  • UT Health Tyler - 6 min drive - 6.9 km

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 19 min drive

Restaurants

  • ‪Chuy's Tex-Mex - ‬12 min walk
  • ‪Andy's Frozen Custard - ‬15 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪China King - ‬2 min drive
  • ‪Olive Garden - ‬6 min walk

About this property

Candlewood Suites Tyler, an IHG Hotel

Hotel in Tyler with 24-hour fitness centre and 24-hour front desk
As a guest of Candlewood Suites Tyler, an IHG Hotel, you'll find a 24-hour fitness centre, barbecue grills, and a vending machine. Event space at this hotel measures 291 square feet (27 square metres) and includes conference space. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Candlewood Suites Tyler, an IHG Hotel also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Tyler hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 4 levels
  • 291 sq ft of conference space
  • 27 sq. m of conference space
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • BBQ grill(s)
  • Computer for guest use
  • No smoking on site
Candlewood Suites Tyler, an IHG Hotel offers 64 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • 291 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 70 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Tyler
Candlewood Suites Tyler
Candlewood Suites Tyler Hotel Tyler
Candlewood Suites Tyler Hotel
Candlewood Tyler
Tyler Candlewood Suites

Frequently asked questions

What is the cancellation policy at Candlewood Suites Tyler, an IHG Hotel?

Candlewood Suites Tyler, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Tyler, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Tyler, an IHG Hotel on 24 Nov 2024 start from AU$128.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Tyler, an IHG Hotel?

Yep, Candlewood Suites Tyler, an IHG Hotel has a free self car park.

Is there a free airport shuttle available at Candlewood Suites Tyler, an IHG Hotel?

No, Candlewood Suites Tyler, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Tyler, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Candlewood Suites Tyler, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 109 out of 232 reviews" "
Rating 8 - Good. 71 out of 232 reviews" "
Rating 6 - Okay. 24 out of 232 reviews" "
Rating 4 - Poor. 14 out of 232 reviews" "
Rating 2 - Terrible. 14 out of 232 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Stayed 8 nights in May 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place great staff willing to work with you no matter what I love it here will recommend for anyone to stay
Stayed 7 nights in May 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Laurenn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We expected a continental breakfast based on other stays which was our mistake but still disappointing. We did not realize that as a long term stay, there was no continental breakfast offered. Otherwise it was clean and nice.
Stayed 3 nights in May 2024

4/10 Poor

Feedell

Stayed 1 night in May 2024

6/10 Okay

Leisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Room was clean, amenities were fair, bed was comfortable. The card readers to gain access to the building and the room did not work very well. I probably wouldn't stay here again, but it was ok for 1 night. It was definitely over priced.
Stayed 1 night in May 2024

2/10 Terrible

Mykayla

Travelled with family, Business traveller
Disliked: Property conditions & facilities
The front desk lady is very rude and unprofessional.
Stayed 1 night in May 2024

8/10 Good

jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesies of the staff
Stayed 1 night in May 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff
Stayed 1 night in May 2024

8/10 Good

Jennyfer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Celinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charging a $7 additional fee is ridiculous on top of the hotel cost. The hotel was clean but it could use a little maintenance. I won’t stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would love to come back.
Stayed 1 night in Mar 2024

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very informative and helpful. Easy check in and check out process. Great neighbor and near our activities.
Stayed 1 night in Mar 2024

10/10 Excellent

clarissa

Liked: Cleanliness

6/10 Okay

KEITH

Liked: Staff & service
The restaurants are not inside the hotel they are 5 minutes away walking To list this property as having a restaurant is not correct
Stayed 1 night in Nov 2023

8/10 Good

Brigid

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good place for the price
Stayed 1 night in Nov 2023

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A joke
The tv didn’t work initially. Room smelled. I reserved a handicap… did not get one. No ice machine. No breakfast. Will never go back to that location
Stayed 1 night in Oct 2023

10/10 Excellent

Crystal

Stayed 1 night in Oct 2023

10/10 Excellent

Angelia

Stayed 1 night in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Its good
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Stayed 1 night in Jul 2023

4/10 Poor

Ronald

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a poor place
Terrible facility. Room smelled moldy. Hallways stink from all the cooking in rooms. Place feels like a transient house. No ice available for guests. Rooms have ice maker in freezer, but no ice there already.
Stayed 1 night in Jul 2023

10/10 Excellent

Doyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and rest.
Our check-in was quick and easy and the desk clerk was super friendly and helpful. The room was clean and appeared to have been updated not too long ago. The bed was very comfortable!
Stayed 1 night in May 2023

10/10 Excellent

Elliot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023