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Urugano Virunga Palace

3.0 star property
Guesthouse in Muhoza with free breakfast and 24-hour front desk

Photo gallery for Urugano Virunga Palace

Restaurant
Single Room
Front of property
Standard Double Room | Bathroom
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Musanze, Muhoza, Northern Province
  • Cathedral of Ruhengeri
    ‪3 min drive‬
  • Musanze Modern Market
    ‪3 min drive‬
  • Volcanoes National Park
    ‪18 min drive‬
  • Goma (GOM)
    ‪62 min drive‬

Room options

View all photos for Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Double Room

Highlights

Soundproofed
Heating
Bathrobes
Bidet
Private bathroom
Hairdryer
Cookware/dishes/utensils
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
Bidet
Hairdryer
Cookware/dishes/utensils
Iron/ironing board
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Soundproofed
Heating
Hairdryer
Bidet
Private bathroom
Cookware/dishes/utensils
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

About the area

Ruhengeri

At Urugano Virunga Palace you'll be 1.7 km (1 mi) from Cathedral of Ruhengeri and 1.9 km (1.2 mi) from Shyira Diocese Cathedral. Highlights at this guest house include free continental breakfast, a restaurant and free self-parking. .For a drink, you can stop by the guest house's own lounge bar. Enjoy access to free bike hire, mountain biking and hiking/biking trails. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Places within a 15-minute drive of this 3-property class Muhoza guest house include Musanze Modern Market and Red Rocks Arts Centre.
View more Guest houses in RuhengeriOpens in a new window

What's nearby

  • Cathedral of Ruhengeri - 3 min drive - 2.4 km
  • Musanze Modern Market - 3 min drive - 3.0 km
  • Shyira Diocese Cathedral - 3 min drive - 2.6 km
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 14 min drive - 13.1 km
  • Volcanoes National Park - 18 min drive - 13.6 km

Restaurants

  • ‪Amikus Coffee & Pizza - ‬3 min drive
  • ‪Migano Cafe, Lounge, and Grill - ‬3 min drive
  • ‪Crema - ‬15 min walk
  • ‪Volcana Lounge - ‬14 min walk
  • ‪La Paillotte - ‬3 min drive

About this property

Urugano Virunga Palace

Guesthouse in Muhoza with free breakfast and 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Urugano Virunga Palace. Free self parking is available.

This 3-star Muhoza guest house is smoke free.

  • 6 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Urugano Virunga Palace offers 6 accommodations with complimentary slippers and a hairdryer. This Muhoza guest house provides complimentary wireless Internet access. Bathrooms include baths or showers and bidets. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, French, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hiking/biking trails
  • Mountain biking

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • No lift
  • Sign language-capable staff
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils

More

  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from 22 August 2023 to 20 August 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash.

Property is also known as

Urugano Virunga Palace Muhoza
Urugano Virunga Palace Guesthouse
Urugano Virunga Palace Guesthouse Muhoza

Frequently asked questions

What is the cancellation policy at Urugano Virunga Palace?

Urugano Virunga Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Urugano Virunga Palace?

Yep, Urugano Virunga Palace has a free self car park.

Are there any beaches close to Urugano Virunga Palace?

The closest beach to Urugano Virunga Palace is Gisenyi Beach (46.6 km).

Does Urugano Virunga Palace serve breakfast?

You bet, free continental brekkie is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Urugano Virunga Palace?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Urugano Virunga Palace?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Urugano Virunga Palace?

Check-in begins at noon. Check-out time is 10:00 AM.

Urugano Virunga Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

9.0/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Karalyn

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it was a very pleasant stay. Clean and comfortable, and I felt safe. The chef was excellent.
Stayed 1 night in Aug 2023

10/10 Excellent

Jean-Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated very much the calm and comfort of the house and the room. It's calm, comfortable and very clean.
Stayed 1 night in Aug 2023