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Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel

3.0 star property
Omaha hotel in Downtown Omaha with water park and free airport shuttle
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel

Exterior
Water park
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Point of interest

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Parking available
The price is AU$141
includes taxes & fees
12 Jan - 13 Jan

Explore the area

Map
1420 Cuming Street, Omaha, NE, 68131
  • Charles Schwab Field Omaha
    2 min walk
  • Hook and Lime
    2 min walk
  • Omaha Station
    9 min drive
  • Omaha, NE (OMA-Eppley Field)
    6 min drive

Room options

View all photos for Standard Room, Multiple Beds, Accessible Bathtub (Communications, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Accessible Bathtub (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Mobility Accessible (Communications, Mobility, Roll Shwr)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Mobility Accessible (Communications, Mobility, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, View (TDM Stadium View)

Suite, Multiple Beds (TDM Stadium View)

Suite, Multiple Beds, View (TDM Stadium View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, View (TDM Stadium View)

In-room safe, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed, View (TDM Stadium View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, View (TDM Stadium View)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, View (TDM Stadium View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Omaha-Downtown

Pool
Breakfast included
Pet-friendly
Free WiFi
4.0 out of 5, Very good, (1085)
The price is AU$159
for 1 night
includes taxes & fees
22 Jan - 23 Jan
Hampton Inn & Suites Omaha-Downtown

About the area

Omaha

Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel places you in the centre of Omaha, steps from Hot Shops Art Center and within a short 5-minute stroll of Charles Schwab Field Omaha. Highlights at this hotel include a water park, a restaurant and an indoor swimming pool. .The family restaurant, Burger Theory, serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub and waterslide. 2748 square feet (255 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of a free airport shuttle. .Near this 3-property class Downtown Omaha hotel, you'll find Henry Doorly Zoo and Aquarium.

What's nearby

  • Charles Schwab Field Omaha - 2 min walk
  • Creighton University - 5 min walk
  • CHI Health Center Omaha - 11 min walk
  • Orpheum Theater - 2 min drive
  • Harrah's Council Bluffs Casino - 5 min drive

Getting around

  • Omaha Station - 9 min drive
  • Omaha, NE (OMA-Eppley Field) - 6 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Blatt Beer & Table - ‬6 min walk
  • ‪Akarui - ‬14 min walk
  • ‪Holland Performing Arts Center - ‬16 min walk
  • ‪Omaha Tap House - ‬16 min walk

About this property

Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel

Omaha hotel in Downtown Omaha with water park and free airport shuttle
Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel offers its guests a water park (surcharge), a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 2748 square feet (255 square metres) and includes conference space. A hot tub, a 24-hour fitness centre, and a vending machine are also featured at the business-friendly Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel. An area shuttle within 3.0 miles and A roundtrip airport shuttle (available on request) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Omaha hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • 2748 sq ft of conference space
  • 255 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel offers 114 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 AM on request
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Burger Theory

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 2,748 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per day
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Uncovered self-parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Omaha Downtown Airport
Holiday Inn Omaha Downtown Airport
Holiday Inn Omaha Downtown Airport Hotel Omaha
Holiday Inn Omaha Downtown Airport Hotel
Inn Omaha Downtown Airport

Frequently asked questions

What is the cancellation policy at Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel?

Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel?

As of 8 Jan 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel on 12 Jan 2025 start from AU$140.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel?

Yep, Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel has an uncovered self car park with in/out privileges for USD 15.00 per day. Onsite parking is limited (max 2 spaces per unit).

Are there any beaches close to Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel?

The closest beach to Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel is Lake Manawa Beach (9.8 km).

Does Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel have a pool?

Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel has an indoor pool. The pool is open 9:00 AM to 9:00 PM.

Does Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel have a waterslide?

Yep, this property has a waterslide!

Does Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel serve breakfast?

Yeah, buffet breakfast is offered daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 AM on request.

Is there a bar or restaurant at Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 326 out of 763 reviews" "
Rating 8 - Good. 143 out of 763 reviews" "
Rating 6 - Okay. 130 out of 763 reviews" "
Rating 4 - Poor. 79 out of 763 reviews" "
Rating 2 - Terrible. 85 out of 763 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Camille

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was perfect and clean! Very nice staff!
Stayed 1 night in Oct 2024

8/10 Good

Romeo

Liked: Cleanliness, staff & service, amenities
Great price for a 2 king bed room facing the street/stadium
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safety with Holiday Inn
This I booked after a horrible experience with another hotel that was unkept, and unsafe. I’m familiar with Holiday Inn Express; trust them. They lived up to that trust. I will now only book through the hotels direct; will never use a site like Expedia again.
Stayed 5 nights in Oct 2024

2/10 Terrible

Kara

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hallways smelled like weed. Not very clean. Ended up leaving.
Stayed 1 night in Oct 2024

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hit and miss
The room was amazing. It was comfortable, spacious, and clean. The pool was another story. The whole area was overrun with loud, screaming, unattended, obnoxious children. I had to eventually leave the hot tub because unattended children under the age of 10 were using it for water fights and diving practice. My 11-year-old son had no better luck in the pool. It was taken over by roudy older kids, leaving no safe place for anybody. Naturally, there were no hotel employees in sight. One hotel employee should be assigned to do a walk-through of the pool area every 15 minutes to ensure compliance with pool and spa rules. This would greatly add to the comfort, safety, and enjoyment of all pool guests.
Stayed 1 night in Oct 2024

10/10 Excellent

RayMeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Alyssa

Travelled with family and small children, Travelled with group
Disliked: Property conditions & facilities
The property was very noises. You can hear cars go down the street all night and the people above us were noisy. The pool is not regulated so there were kids trying to climb up the water slide when other kids were trying to go down. There were never any clean pool towels and we did not have warm water for our shower.
Stayed 2 nights in Oct 2024

4/10 Poor

Crystal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super thin walls
Lovely hotel but an Inconsiderate family above me. The walls are very thin and I was up until 2am unable to sleep. They let those kids run around up there as if they were at a playground. I called the front desk three times and for about 5 minutes they became aware of their surroundings. I had to put my AirPods in my ears just to get sleep. Aside from that, the room was spacious and comfortable with lots of amenities. The waterpark inside the hotel looked to be exciting for children. There are two restaurants adjacent to the hotel…the yogurt bar which was decent and the burger theory, which wasn’t good at all. I got two chicken sandwiches for $35 and they were tasteless with broken batter on the chicken. They serve breakfast for a cost but I didn’t indulge. Unfortunately I wouldn’t lodge here again unless I were on the top floor. There’s also not a lot of food places nearby either.
Stayed 1 night in Sep 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Bryce

Travelled with partner
Liked: Cleanliness, staff & service
Na
Stayed 1 night in Sep 2024

6/10 Okay

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The waterpark is alright. More for the younger children. It was so loud in there. People couldn't seem to follow the no alcohol or food and drinks rule even though staff told them and showed them the signs. People were smoking weed in their room on the 3rd floor during a birthday party. The floors aren't carpeted so you can hear everything that happens above and next to you. Charge 15 a person for breakfast (don't do it there are better options downtown.) Parking is 15 a car per 24 hours. That blows! And parking was very limited. I had to go out and move my truck back into the parking lot after o went to get pizza because there wasnt a parking spot in the lot when I got back. I won't ever stay here again. I suggest you look somewhere else too!
Stayed 1 night in Oct 2024

10/10 Excellent

Alexandria

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Close to everything but still quiet. Very clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cooper

Stayed 1 night in Sep 2024

2/10 Terrible

Kendra

Stayed 1 night in Sep 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle lady was amazing and convenient i would definitely stay here again
Stayed 1 night in Oct 2024

4/10 Poor

Brad

Travelled with group
Disliked: Cleanliness, amenities
Couldn’t register on site. Had to register online. Had to pay for parking and there was a $50 deposit. No breakfast included with the stay. I won’t ever stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Kayla

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been awesome except the pool is very very cold.
Stayed 1 night in Sep 2024

10/10 Excellent

????

Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Debi

Stayed 1 night in Sep 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the water park !!!
Stayed 1 night in Sep 2024

6/10 Okay

Adrianna

Travelled with family
Liked: Staff & service
Very noisy. Hard to sleep with all of the noise from the street. Lots of racing outside. Floors weren't cleaned. Beds were so we were ok. Paid parking was ridiculous. Front desk man tried to say we had to pay even if we were parked on the street, not true. Overall, unless you are staying here for a game then i would say skip it.
Stayed 1 night in Sep 2024

6/10 Okay

Billy

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Booked thinking this would be a great place for our 2yo daughter to have some fun. When you get to the property you are greeted with a parking lot requiring you to pay $50/nt parking. Hoping you don't have to actually pay you go in and to get a code so it's only $15. Room we stayed in was nice but we noticed 3 doors down the hall to our room were broke which didn't make us too comfortable. We didn't end up having any issues and night was quiet except for the family with kids running until 11p above us. Thankfully the running didn't start until 7a and I can't complain much as I have older kids and know how that is. The restaurant was nice, staff was awesome and food was better than expected connected to the hotel. My main issue was with the "waterpark" and the entire reason we booked this hotel vs. any other with an indoor pool in Omaha, NE. When we went in about 7p we found freezing cold water on the playground. Moving to the regular pool wasn't hotter than 70 degrees. We tried the "hot tub" and got in to maybe 78 degrees so at least bearable. After 30 minutes my daughter was shivering so much we just left and gave her a warm bath. Another couple mentioned this was their 4th night and only 1 day was the water warm...the day before they saw inspectors. I mentioned this to staff at checkout & they acted like they'd never heard of "cold water". After I mentioned other reviews and the 3 other couples I overheard complaining they backtracked and just said they'd report it.
Stayed 1 night in Sep 2024

2/10 Terrible

Serghei

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I stay in a lot of different Holidays. Never has to pay for parking and breakfast additionally.
Stayed 1 night in Sep 2024

4/10 Poor

Terra

Travelled with family, Business traveller
Room didn’t have a smoke detector, stains on walls and floors . We stayed for 2 nights , after first night boyfriend woke up with multiple bites in his arm , than 2nd night more . Our room had bed bugs , when we said something to front desk all they told us was maintance would call us the next day. Never received a call . The hot tub was filthy , black stuff floating in the water and the water was cold .As much as you pay for this hotel I would expect the facility to be a lot cleaner , better up keep .
Stayed 2 nights in Sep 2024