Ughelli accommodation from AU$75

I am very disappointed with the experience. Whilst the hotel and vicinity were very comfortable and spacious we had paid for a booking for our mother to stay online through Expedia and received a payment receipt but then upon checking in a young lady who was the present hotel concierge insisted that the room was not paid for and insisted that my mother paid and so we have doubly paid for the reservation and are not getting any response from the supervisor as to how the funds my mother paid be refunded. The customer service has been terrible and I am shocked that a hotel partnered with Expedia could not see when a reservation is paid.

Enjoyed my stay in Bon and would recommend to all my Warri friends.

I have previously stayed in the hotel under BON management. Under new management, the rooms have been fully upgraded and there is more light than before. In contrast to other hotels in the area, the breakfast is continental and accommodate requirements from international travelers. Though there were challenges created regarding during my check-in, I was assigned a suite room for that night, which was a nice gesture by the hotel management that saved me a lot of hassle going through the cancellation and struggling to find new hotels at night.