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The Telford Hotel, Spa & Golf Resort

4.0 star property
Eco-certified hotel with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Telford Hotel, Spa & Golf Resort

Front of property
Indoor pool, pool loungers
Reception
Terrace/patio
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Pool
  • Spa
  • Gym
  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
Great Hay Drive, Sutton Heights, Telford, England, TF7 4DT
  • Ironbridge Gorge
    1 min drive
  • Telford Golf Club
    3 min drive
  • Blists Hill
    6 min drive

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Mercure Telford Centre Hotel

Pool
Spa
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (506)
The price is AU$245
for 1 night
includes taxes & fees
11 Dec - 12 Dec
Mercure Telford Centre Hotel

About the area

Telford

At The Telford Hotel, Spa & Golf Resort you'll be 1.7 km (1.1 mi) from Blists Hill and 4.8 km (3 mi) from Telford Town Park. Highlights at this eco-friendly hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. Enjoy the golf course, indoor swimming pool, gym and pool loungers. 4133 square feet (384 square metres) of event facilities include 8 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Telford hotel include Telford Shopping Centre and Enginuity.

What's nearby

  • Ironbridge Gorge - 1 min drive - 0.2 km
  • Blists Hill - 6 min drive - 4.3 km
  • Telford Shopping Centre - 8 min drive - 9.2 km
  • The International Centre - 9 min drive - 8.7 km
  • Iron Bridge - 10 min drive - 8.4 km

Getting around

  • Telford Central Station - 9 min drive
  • Birmingham Airport (BHX) - 63 min drive

Restaurants

  • ‪Cuckoo Oak - ‬4 min drive
  • ‪Subway - ‬6 min drive
  • ‪Madeley Cantonese & Chinese Food - ‬4 min drive
  • ‪Andy's Fish Bar - ‬6 min drive
  • ‪Red Lion - ‬6 min drive

About this property

The Telford Hotel, Spa & Golf Resort

Eco-certified hotel with 2 restaurants and full-service spa
The Telford Hotel, Spa & Golf Resort offers its guests a full-service spa, a golf course, and an indoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4133 square feet (384 square metres) and includes conference space. A health club, spa services, and a terrace are also featured at the eco-certified The Telford Hotel, Spa & Golf Resort. Self parking is free.

This 4-star Telford hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • 4133 sq ft of conference space
  • 384 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
The Telford Hotel, Spa & Golf Resort offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 5 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,133 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 for adults and from GBP 5.00 for children
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Resort QHotels
QHotels Telford
Telford Hotel Resort QHotels
Telford QHotels
Telford Hotel Resort
Telford Hotel Golf Resort QHotels
Telford Hotel Golf Resort

Frequently asked questions

What is the cancellation policy at The Telford Hotel, Spa & Golf Resort?

The Telford Hotel, Spa & Golf Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Telford Hotel, Spa & Golf Resort?

As of 27 Nov 2024, prices found for a 1-night stay for 2 adults at The Telford Hotel, Spa & Golf Resort on 13 Dec 2024 start from AU$164.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Telford Hotel, Spa & Golf Resort?

Yep, The Telford Hotel, Spa & Golf Resort has a free self car park.

Is there a spa on site at The Telford Hotel, Spa & Golf Resort?

Yep, Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Telford Hotel, Spa & Golf Resort have a pool?

The Telford Hotel, Spa & Golf Resort has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Telford Hotel, Spa & Golf Resort?

The Telford Hotel, Spa & Golf Resort features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes The Telford Hotel, Spa & Golf Resort a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Telford Hotel, Spa & Golf Resort.

Is The Telford Hotel, Spa & Golf Resort family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that The Telford Hotel, Spa & Golf Resort is a hit with families.

Does The Telford Hotel, Spa & Golf Resort serve breakfast?

Yep, visitors give top marks to the buffet brekkie here! Available on weekdays between 6:30 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Telford Hotel, Spa & Golf Resort?

No, The Telford Hotel, Spa & Golf Resort does not offer an airport shuttle service.

Is there a bar or restaurant at The Telford Hotel, Spa & Golf Resort?

Yep, The Telford Hotel, Spa & Golf Resort has 2 restaurants.

What time are check-in & check-out at The Telford Hotel, Spa & Golf Resort?

Check-in begins at 3 PM. Check-out time is 11 AM.

Is there a golf course on site at The Telford Hotel, Spa & Golf Resort?

Yep, The Telford Hotel, Spa & Golf Resort has an 18-hole golf course. A golf driving range and golf lessons are also available.

The Telford Hotel, Spa & Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 323 out of 667 reviews" "
Rating 8 - Good. 239 out of 667 reviews" "
Rating 6 - Okay. 72 out of 667 reviews" "
Rating 4 - Poor. 24 out of 667 reviews" "
Rating 2 - Terrible. 9 out of 667 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic two night stay here. The hotel’s staff are all so friendly and helpful. Our room was spacious and the bed was HUGE! Breakfast was plentiful and the minibar in the room was a bonus! Will definitely be coming back soon.
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

brian

Travelled with group
m & sauna.
Stayed 1 night in Aug 2024

8/10 Good

Louise

Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay. The room was good, clean and a nice size. The staff were very friendly and helpful. The food was great. The pool was lovely. My family enjoyed the golf a great deal. The hotel was very pretty friendly and welcoming. We would happily recommend and are already planning a return visit in autumn.
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
I have stayed here 4 times now and this last stay was the best. Room was very comfortable and clean. Breakfast was quality. Will come back!
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nixon

Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ken

Liked: Staff & service, amenities, property conditions & facilities
Ensuite extractor fan not working. Heated towel rail on permanently during hot weather. Room a bit dated. No aircon and windows have very restricted opening. Generally a nice hotel and great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great golf stay
We requested a golf course view with a bath and was given both. Lovely room and staff were very efficient and friendly. Breakfast was excellent.
View from our room
The view from our room
Stayed 2 nights in Jul 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Lovely room on old house with view
Stayed 1 night in Jul 2024

10/10 Excellent

Narinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
A pleasant surprise for the price! Great service, room upgrade, good food and nice pool.
Stayed 2 nights in Jul 2024

10/10 Excellent

CA

Travelled with family
We experienced a lot of noise during the night. My 90 year old mother didn’t manage to sleep with the noise.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Jasvinderpal

Travelled with family
Liked: Staff & service
The staff were very helpful and efficient ( reception and dining staff). However the rooms were a bit tired. The furniture was old and paint was coming off the bathroom door. There were no glasses in the bathroom and the tissue box was virtually empty. I tried to ring reception but the phone didn’t work. We had booked a deluxe king room but it was average.
Stayed 1 night in Jun 2024

4/10 Poor

Diane

Liked: Cleanliness, property conditions & facilities
Telford spa
Not great as booked spa hotel as wanted to use pool and steam room etc Facilities all closed Mon as issue with chlorine levels Booked as a Birthday present for husband room fine bathroom very small and really disappointed that pool was out of action !!Felt it was not value for money
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel could be a 5* review with improvement
A modern and comfortable hotel with a lovely breakfast included in the price. The hotel is in a perfect location for exploring Telford and is set in lovely grounds. I haven’t rated it 5*s as the check in was slow due to there only being on member of staff on at reception, the pool being cold and us not getting bottles of water in our room for the first night but getting them for the second.
Stayed 2 nights in May 2024

10/10 Excellent

christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay food was very nice
Stayed 2 nights in May 2024

6/10 Okay

Norritha

Travelled with partner
Liked: Staff & service
Nice surroundings
Stayed 1 night in May 2024

10/10 Excellent

Bonsu

Stayed 1 night in May 2024