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Rio Sagrado, A Belmond Hotel, Sacred Valley

5.0 star property
Luxury hotel with full-service spa and free breakfast

Photo gallery for Rio Sagrado, A Belmond Hotel, Sacred Valley

Cocktail bar, garden views, open daily
Sauna, steam room, body treatments, hydrotherapy, aromatherapy
Breakfast, lunch served; local and international cuisine, garden views
Premium bedding, down duvets, minibar, in-room safe
Villa (Maras)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Pet-friendly
  • Pool
  • Spa
  • Housekeeping
The current price is AU$1,134
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
Km. 75.8 Carretera, Urubamba-Ollantaytambo, Urubamba, Cusco
  • Santuario del Senor de Torrechayoc
    ‪9 min walk‬
  • Plaza de Armas
    ‪10 min walk‬
  • Iglesia de Urubamba
    ‪10 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪92 min drive‬

Room options

View all photos for Deluxe Twin Room, Terrace

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room, Terrace

Highlights

Terrace
Free cots/infant beds
Clothes dryer
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Garden)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed (Garden)

Highlights

Free cots/infant beds
Clothes dryer
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 92 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds (Garden)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 2 Queen Beds (Garden)

Highlights

Free cots/infant beds
Clothes dryer
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 92 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Villa (Q'inti)

Villa (Q'inti)

Villa (Q'inti)

Highlights

Balcony
Separate dining area
Fireplace
Kitchen
Fridge
Clothes dryer
Hypo-allergenic bedding
Down duvet
  • 220 sq m
  • Mountain view
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Terrace

Highlights

Terrace
Free cots/infant beds
Clothes dryer
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (Maras)

Villa (Maras)

Villa (Maras)

Highlights

Balcony
Separate dining area
Fireplace
Clothes dryer
Hypo-allergenic bedding
Down duvet
3 bedrooms
Premium bedding
  • 220 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

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4.9 out of 5, Exceptional, (460)
The price is AU$897
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About the area

Urubamba

A luxury stay in Urubamba awaits you at Rio Sagrado, A Belmond Hotel, Sacred Valley, a recipient of the prestigious Travel & Leisure 500 award in 2021. Within just a 10-minute stroll, you'll find Santuario del Senor de Torrechayoc and Plaza de Armas. Highlights at this boutique hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Mayu Wilka can include deep-tissue massages, aromatherapy and hydrotherapy along with access to the sauna and steam room. The restaurant, El Huerto Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. El Huerto Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the Hot tub, sauna and lifeguards on site as well as access to free bike hire. Business travelers can take advantage of a meeting room and a 24-hour business centre. Plus you'll find a free manager's reception and laundry facilities. Free on-the-go breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Urubamba hotel include Iglesia de Urubamba and Nogalpampa Stadium.

What's nearby

  • Santuario del Senor de Torrechayoc - 9 min walk
  • Plaza de Armas - 10 min walk
  • Iglesia de Urubamba - 10 min walk
  • Nogalpampa Stadium - 2 min drive
  • Salt Mines of Maras - 20 min drive

Getting around

  • Ollantaytambo Station - 25 min drive
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 92 min drive

Restaurants

  • ‪Mercado Antiguo de Urubamba - ‬10 min walk
  • ‪El Huacatay - ‬12 min walk
  • ‪Tierra Restaurant - ‬6 min walk
  • ‪Casa Colonial Restaurante & Bar - ‬10 min walk
  • ‪Peru Buen Gusto - ‬14 min walk

About this property

Rio Sagrado, A Belmond Hotel, Sacred Valley

Luxury hotel with full-service spa and free breakfast
Rio Sagrado, A Belmond Hotel, Sacred Valley offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

A 24-hour business centre and a meeting room are available. A sauna, spa services, and a terrace are also featured at the luxury Rio Sagrado, A Belmond Hotel, Sacred Valley. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Urubamba hotel is smoke free.

  • 1 building
  • 1 floor
  • 23 guestrooms or units
  • Built in 2008
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Rio Sagrado, A Belmond Hotel, Sacred Valley offers 23 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature down duvets and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps).

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Mayu Wilka has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Rio Sagrado, A Belmond Hotel, Sacred Valley is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • El Huerto Bar
  • El Huerto Restaurant

Things to do

  • Bicycle tours
  • Farming classes
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 13 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 77 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 117 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 77 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. Long-term renters welcome.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation.

Property Registration Number 20424044203

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Rio Sagrado
Hotel Rio Sagrado Urubamba
Rio Sagrado
Rio Sagrado Hotel
Rio Sagrado Urubamba
Belmond Hotel Rio Sagrado Peru/Urubamba, Sacred Valley
Belmond Hotel Rio Sagrado Urubamba
Belmond Hotel Rio Sagrado
Belmond Rio Sagrado Urubamba
Belmond Rio Sagrado
Belmond Hotel Rio Sagrado
Rio Sagrado, A Belmond Hotel, Sacred Valley Hotel
Rio Sagrado, A Belmond Hotel, Sacred Valley Urubamba
Rio Sagrado, A Belmond Hotel, Sacred Valley Hotel Urubamba

Frequently asked questions

What is the cancellation policy at Rio Sagrado, A Belmond Hotel, Sacred Valley?

Rio Sagrado, A Belmond Hotel, Sacred Valley offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Rio Sagrado, A Belmond Hotel, Sacred Valley?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Rio Sagrado, A Belmond Hotel, Sacred Valley on 23 Feb 2025 start from AU$1,133.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Rio Sagrado, A Belmond Hotel, Sacred Valley?

Yep, Rio Sagrado, A Belmond Hotel, Sacred Valley has a free self car park. Onsite parking is limited.

Is there a spa on site at Rio Sagrado, A Belmond Hotel, Sacred Valley?

Yep, Mayu Wilka is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Rio Sagrado, A Belmond Hotel, Sacred Valley have a pool?

Rio Sagrado, A Belmond Hotel, Sacred Valley has a pool. The pool is open 9:00 AM to 5:00 PM.

What makes Rio Sagrado, A Belmond Hotel, Sacred Valley a romantic place to stay?

1 hot tub and garden-view dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Rio Sagrado, A Belmond Hotel, Sacred Valley.

Does Rio Sagrado, A Belmond Hotel, Sacred Valley serve breakfast?

Yep, free on-the-go breakfast is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Rio Sagrado, A Belmond Hotel, Sacred Valley?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Rio Sagrado, A Belmond Hotel, Sacred Valley?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Rio Sagrado, A Belmond Hotel, Sacred Valley?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Rio Sagrado, A Belmond Hotel, Sacred Valley Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 74 out of 93 reviews
Rating 8 - Good. 15 out of 93 reviews
Rating 6 - Okay. 2 out of 93 reviews
Rating 4 - Poor. 0 out of 93 reviews
Rating 2 - Terrible. 2 out of 93 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to unwind and relax from a lot of the activities that exist around Peru. Great pit stop on the way back from Machu Picchu
Stayed 2 nights in Sep 2024

8/10 Good

Anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, we love our 2 night stay.
Stayed 2 nights in May 2024

6/10 Okay

sidia

Travelled with partner
Liked: Cleanliness, staff & service
Very expensive, not just the room the food, drinks, and services, way to expensive
Stayed 3 nights in Mar 2024

10/10 Excellent

James, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property located in a very special and unique part of the Sacred Valley. If you want the most luxurious stay in this area, this will be it. Service was great. Pre arrival communication was good but not great. I ran out of shampoo whilst taking a shower. Rooms didnt have AC or TV that I could tell. Pool couldve used some skimming of debris. Otherwise perfect stay. Make sure to feed the alpacas!! You can catch the Hiram Bingham train to Machu Pichu literally right outside hotel entrance which is a unique feature and experience
Stayed 2 nights in Mar 2024

10/10 Excellent

sidia

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and amazing service
Amazing property and the most friendly staff. The service was top notch. Everyone made sure we were taken care of at every point during our stay. I’m from the US and they met every standard. I can’t wait to come back and spend more time here!
Stayed 2 nights in Mar 2023

2/10 Terrible

Francesca

Stayed 2 nights in Aug 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet resort with well manicured property and beautiful views. Very friendly, professional staff with beautiful views. Note that the activities offered (horseback, shaman) were very expensive even compared to other Belmond properties in Peru. We ended up finding off resort options because of it.
Stayed 2 nights in Jun 2022

10/10 Excellent

Erica

Stayed 2 nights in May 2022

10/10 Excellent

Shayli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and so friendly. Ana was our favorite server and would greet us every morning and help with making reservations for the picnic. Yolanda in the spa was so amazing I had to go back for a second visit. The property was beautiful. We were here during a strike meaning that for two days we couldn't leave the hotel. Luckily the hotel, staff and food made those two days very relaxing. We are our way through the entire menu and there wasn't a bad choice at the restaurant. We always felt safe despite the protesters and what we saw on the news in Cusco. They even accommodated us an additional night very easily when we couldn't get back to Cusco on the closed roads. Gery and Diego are amazing at drinks and would make excellent recommendations while we sat by the river. We spent 3 full days not leaving the resort since everything was cancelled, but there couldn't have been a better place to wait it all out. Thank you Rio Sagrado team!
Stayed 3 nights in Apr 2022

8/10 Good

Alberto, lima

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, quite and relaxing place. Some things like the staff should improve.
Stayed 2 nights in Mar 2022

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done!
What an incredible property! We hit a bit of a bump during our trip when upon arrival in Cusco, we learned that a strike blocked the only road into the Sacred Valley, preventing us from getting to the hotel. I called and spoke to Daniel who immediately helped us find the solution of staying at their partner hotel in Cusco for the night and coming up the next day at no additional cost. I had been worried because our booking was through a 3rd party, but both hotels were extremely accommodating and made sure we were well taken care of. When we did arrive, we could not have enjoyed our stay more. The grounds were beautiful - complete with llamas that you can feed! - the rooms were stellar and spacious, the restaurant was delicious and the staff were friendly and attentive. I would absolutely recommend Rio Sagrado as well as Belmond properties.
Stayed 3 nights in Jan 2022

10/10 Excellent

Yury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Dec 2021

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The people are great
The people at this hotel are so kind and helped us navigate a million things. They helped coordinate tours, transportation and even our COVID tests to go home. The one ding I would give it is that the room was so small and the quality of it did not seem 5 star. There was a really low level smoking smell that was always present despite being a nonsmoking room. It’s a good spot - but not what I expect from 5 star.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape from the hustle and bustle
Amazingly beautiful, amenity-rich, and superior service. The hotel’s mission/philosophy is to encourage guests to disconnect and they really deliver. Between the natural beauty of the mountains, river, landscaping in the backyard, pool/spa, delicious dining options, and even the baby alpacas that roam the grounds—it feels like you’ve been transported to a different reality, one of tranquility. THIS is how you vacation!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Zornitsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is excellent! The room was spacious and we had great view over the river. The stuff was very helpful and attentive, probably the best service I’ve had in a hotel. Highly recommended!
Stayed 1 night in Nov 2019

10/10 Excellent

Rebecca, Ontario, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the relaxed, spacious property. I cannot describe enough just how wonderful it was to wake up to the view. Everyone was very lovely. My only complaint would be the quality of the food. I require a celiac diet, and many times the staff just didn't quite understand, and made errors. The Belmond also owns the Sacred Valley train (which I highly recommend), and they understood perfectly and were able to offer me alternatives. The staff at The Rio Sagrado need a bit more education. I don't blame them, just the training should be a bit better.
Stayed 10 nights in Oct 2019

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff in hotel was very friendly and very helpful Thank you
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property by the Urubamba river. Beautifully maintained and very relaxing. Staff was very kind and helpful, best service. I definitely recommend staying there.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a great stay in a lovely setting and excellent service with a dedicated staff to make your stay the most memorable.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really beautiful with an espectacular river and valley view. The staff is very kind and helpful. The cons: didn’t receive any VIP benefit, including the room upgrade, late check out and the 10% of the spa services that we used.
Stayed 1 night in Sep 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riverside Oasis with Baby Alpaca
Gorgeous. The hotel is an amazing oasis and the perfect base for exploring the Sacred Valley. Baby alpacas roam the property and you can feed them at 8am and 4pm. Waking up, you can see the sunlight on the mountain right across the river and take a shower with a glass wall looking out over the landscape. The spa has indoor and outdoor jacuzzzis, but the pool might be too cold for extended swimming.
Stayed 1 night in Sep 2019